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All reviews marriott brand oatmeal the holiday inn the breakfast area cascade station rooms are big pool and hot tub would stay here again shuttle service car rental sitting area check in was a breeze other hotels in the area fresh fruit staff was friendly and helpful restaurants within walking distance common areas
As frequent Marriott users we were disappointed in the room at this hotel. It looked like it was a party room, TV was askew, furniture was frayed and dirty, carpet was dirty and stained. Lobby bathroom wall paper was discolored and needed to be replace....More
Date of stay: August 2018
Response from PDXSH, Front Office Manager at SpringHill Suites Portland AirportResponded October 18, 2018
Our apologize your room on the first trip was less then satisfying. I am happy to hear the second stay was better. We have just started our renovations which will be giving us a whole new look with new features. I do hope...More
My girlfriend and I had an amazing experience at this hotel from when we arrived the front desk welcomed us and gave us options on where to eat and where to drink! The rooms are big and roomy we chose a king bed and was...More
Date of stay: October 2018
Thank Austin B
Response from PDXSH, Front Office Manager at SpringHill Suites Portland AirportResponded October 10, 2018
Dear Austin B,
I am very delighted to hear our hotel has exceeded your expectations. Its great to get good feedback about our staff as well as location and amenities. As we start our renovations next week we hope you choose to stay with us...More
Good location. Close to PDX (2.5 miles). Area is safe. Check in and out was fast and easy. Staff was friendly and helpful. Room was spacious and clean. New TV had just installed on the day we checked in. Beds and pillows were comfy. Bathroom...More
The GM and front desk staff were not at all accommodating in helping us out. I would not recommend for their rude answers and lack of caring. They pretended to help us out while making fake phone calls and stalling us.More
Date of stay: September 2018
Response from PDXSH, Front Office Manager at SpringHill Suites Portland AirportResponded September 24, 2018
I do apologize for the experience you had with the staff when visiting our hotel. I am interested in learning more about this encounter you had so I can investigate the situation and hopefully get answers to why the situation happened the way...More
Excellent location, property was very comfortable and had everything needed for a quick business trip. Food is within walking distance and property has easy Freeway access for travel in any direction.
Date of stay: September 2018
Response from PDXSH, Front Office Manager at SpringHill Suites Portland AirportResponded September 13, 2018
Dear Todd H.,
Thank you for choosing SpringHill suites Portland Airport to stay with during your business travels. We are delighted to hear you enjoyed your stay and was accommodating to your travel needs. We hope to see you in your future travels to Portland.