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4.0
#62 of 154 hotels in Portland
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Welcome to The Clyde, an iconic building infused with Portland's unique spirit. Our spaces, adorned with art, were curated to foster community, connection, and creativity. Located in the heart of downtown, it's the perfect place to experience the city's vibrant energy with easy access to sought-after restaurants, shops, and attractions. Our tech-enabled rooms offer self check-in at 4pm, 24/7 guest support by text, phone, or chat. On-site and virtual Front Desk services are also available.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quirky Hotels
Historic Hotel
Languages Spoken
English
Location
1022 SW Harvey Milk Street, Portland, OR 97205-2610
The Clyde by Kasa
581 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Clyde by Kasa stands out for its artistic atmosphere and eclectic charm, with guests often lauding its cozy ambiance and aesthetic details such as record players and clawfoot tubs. While the rooms are praised for their unique style, some visitors mention they are on the smaller side. The hotel's location earns high marks for its convenience to downtown attractions.
Opinions on service and value vary, with commendations for staff friendliness and critiques regarding service inconsistencies. The hotel's cleanliness is consistently celebrated, ensuring a pleasant stay.
Location
Central
Atmosphere
Eclectic
Rooms
Stylish
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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We had a nice stay here on NYE, a central location in downtown Portland, walking distance to restaurants, a Whole Foods and recommended self parking . We stayed on a standard front room and it was perfect, clean and quiet. We love “the pantry” and enjoyed coffee at any time and wonderful pastries in the morning. The hotel is in a historical building and has a lot of character. There is a great coffee shop in the same building and a sandwich shop next to it that looks great! We stayed here with our two pups . The staff was very friendly and accommodating. Will definitely go back.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ll start out by saying I’ve loved my experiences staying at other ACE hotels in New Orleans and Palm Springs. Huge pluses for me have been the unique experience of a reliable quality boutique hotel located conveniently within trendy areas when traveling for pleasure, with decent pricing an added plus when booked with a special in advance. For context, the ACE in New Orleans had multiple bars with happy hour reduced price craft cocktails and live entertainment on weekends in addition to a pool, record player in the rooms, etc. Really unique.
I wanted to embrace the more quirky, off beat vibe of this Portland hotel conveniently located within walking distance to all downtown attractions. I loved that my favorite coffee shop, Stumptown, was attached to the hotel. The lobby was laid back and cosy, and the loft perfect for playing board games. That being said, the room itself was so small the 2nd person couldn’t walk around to get into bed. It had an awful musty smell and was pretty run down, apparent this had been a boarding house previously. The view from the window was a cinder block wall and very dismal. Very little ambience in the room itself, though we did enjoy the supremely comfy bed, down comforter, and Portland-esque wool blanket. The straw style rug had stains on it and was in need of replacing. However, the Rudy’s soaps and toiletries were bomb, as was the old fashioned tub/shower combo. Towels were nice and fresh.
The included light breakfast in a somewhat depressing looking upstairs room was interesting- tasty pastry, but empty coffee with no one to refill it around. But I won’t complain about anything that’s labeled as “free”.
On checkout, I was disappointed to see that in addition to a ton of taxes and fees I was charged a $25/day “resort fee”. For what? When I inquired about beer/wine I was able to purchase a $12 canned cocktail from the front desk, and when I asked for a glass, was told I could go retrieve one from the 2nd floor breakfast room. We also were told that we could “request room services if desired. Certainly not what I expect from the level of service that comes along with paying to stay at a boutique hotel. The staff over the phone pleasantly agreed to refund the “resort fee” for my stay given the above, which is adequate.
Bottom line: not a boutique hotel. It’s quirky and fun, and moderately priced. Amenities are absent. Enjoyed our stay but likely wouldn’t go back.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This was our first time staying in an Ace Hotel and the Portland location was fantastic! We had a private 2-bed room, and while not the largest hotel room, it was clean, the beds were comfortable, and we had all we needed for a comfortable and relaxing stay. While other reviews comment on the need for earplugs, we didn't notice anything out of the ordinary sound-wise, but that could have been because we had a private room on the 3rd floor. Breakfast was simple, but of much higher quality than most continental breakfasts out there, and there were a fair number of vegan options available for the two members of our party who have vegetarian and non-dairy requirements. If we weren't satisfied with the options, the Stumptown cafe attached to the lobby had great coffee, and there were a number of breakfast options nearby. If you're looking for an affordable hotel that still has a lot of charm and is right in the heart of downtown Portland, this is the place to stay!
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Coates, Guest Services / Front Office at The Clyde by Kasa
Responded Sep 17, 2023
Thank you for the kind words! You've captured us well, we're proud to offer options for those with dietary restrictions/preferences. We hope to have you with us again!
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I did not catch the detail of NO BATHROOMS inside rooms. There were about four upgrade levels of rooms (that would cost you $100 per night) so I would assume at some point you'd get a bathroom included. I couldn't get my bathroom key to work in the morning so had to go to a different floor! (there's one shared bathroom on each floor). There's no secure parking lot adjacent to the hotel (several open lots were available) so I ended up about 3 blocks away. Breakfast was nice with assorted pastries, coffee and tea, yoghurt, fresh fruit, and fresh squeezed orange juice. My sister didn't get to breakfast until 8:55am and the juice was gone.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stuart Coates, Guest Services / Front Office at The Clyde by Kasa
Responded Nov 25, 2023
Thank you for taking the time to share your experience with us. We value your feedback as it helps us improve our services. I'd like to clarify a few details about our accommodations and amenities. While some of our rooms have shared bathrooms, they represent a minority of our total room count. We offer various room types to suit different preferences and budgets. Concerning room upgrades, they are typically available at an additional cost of $25, not $100 as mentioned. Regarding the bathrooms, each floor is equipped with two shared bathrooms, doubling the number you mentioned. We apologize for any inconvenience you faced with the bathroom key. We understand that parking in urban areas can be challenging. While our parking option is located three blocks away, it ensures a secure and accessible space for our guests' vehicles, usually translating to a brief 4-minute walk. We regret to hear about your sister's experience with the breakfast service. We strive to maintain a well-stocked and diverse breakfast selection throughout our service hours. Your feedback will be used to improve our offerings and ensure all guests enjoy a delightful start to their day. Should you choose to return, we encourage you to voice any concerns during your stay. Our team is dedicated to addressing your needs promptly, ensuring a more positive experience. Warm regards,
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I tend to like the Ace and their concept, but not the Portland one. This place should be priced as a hostel for no more than $70-80 / night. We rented a Studio which is their basic room with its own bathroom. The room was just super plain, nothing on walls, bad lighting, tv old, small and super outdated, the room was incredibly small, and had no character at all. It did not look like the photos online. Not at all. And the worse part, there was a heat wave that week and the A/C just did not work well AT ALL. SO, we requested another room with A/C that worked but when we got to the new room, the A\C had the exact same problem. Then we heard other guests in elevator complaining about their A/C too. It is when we realized that all of their A\C units are just way too old and barely work. We did not enjoy our stay and I would never go back. The one and only thing they do have in their favor is the good location, but they seriously need to invest in fixing and upgrading this property. It’s just falling apart it feels like. I definitely do not recommend it.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently had a wonderful stay at the ACE Hotel In downtown Portland. I was able to check-in early at about 11AM, which was wonderful since I had my bike with me and needed to stash a few things before heading out for the afternoon. Checkin was easy and fast and the room was clean and roomy. They have a nice space on the second floor with complimentary coffee and pastries so I was able to grab a quick cup and tasty vegan muffin before heading out. My two night stay was uneventful, the room was comfortable and the bed was cozy. Bikes are welcom at the ACE which is great. My bike folds up so I kept it with me in the room (which was no problem) but the desk clerk also offered to store it for me. When I checked out they were able to store a few things for me while I did some shopping before my train home. They have these really great tags with sticker to keep track of things in storage. Not only to the tags look cool but they made me feel confident that my things were secure and well looked after. One evening the hot water in the shower took a very long time to warm up which was a bit annoying. Also the showerhead is the overhead style which is not my favorite since I don't wash my hair every time. Both minor gripes but worth noting.
Overall the stay was great and the location is perfect for doing anything downtown or nearby. I arrived by train so I didn't have to worry about parking a car but if you drive that might be difficult/expensive. I was attending an event at the Oregon Convention Center just over the river and I was able to walk there over the Burnside Bridge in about 25 minutes.
Thanks ACE!
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a horrible experience trying to cancel my reservation. Train was cancelled due to forest fires and we were forced to cancel or postpone our trip. Kasa wouldn't refund us the $360 charge or give us credit to use for whenever we could reschedule the trip. Tried to work something out where we do a shorter trip to a different city and stay in a different Kasa hotel which would've cost about the same, which they initially agreed to but then wanted to charge us an additional $350 which was only a little less than the cost of the room (I think about 380). It's been nonsensical and frustrating, and they'll only engage with me via email, dragging things out over multiple days. I booked through hotels.com, so maybe if you book directly with the hotel they're more accommodating, and if anything this shows why companies like Kasa like to charge BS "insurance" fees.
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Date of stay: July 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Kasa, Owner at The Clyde by Kasa
Responded Aug 7, 2024
Hi Isaac, We're genuinely sorry to hear about your frustrating experience. We understand how disruptive and disappointing it can be when unexpected circumstances, like forest fires, force you to change your travel plans. We want to clarify that Kasa does not charge any insurance fees. It seems there might have been a misunderstanding, and we apologize for any confusion this may have caused. Our goal is always to provide the best possible service, and it's clear we fell short in this instance. We appreciate your patience as we worked through the situation via email and understand how this could feel prolonged and cumbersome. Please know that your feedback is incredibly valuable to us, and we will use it to improve our processes. If you have any further concerns or need additional assistance, don't hesitate to reach out directly. You can contact us via phone call or chat at +1 (650) 451 3444. Sincerely, Team Kasa
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I know you can find more luxurious locations, more amenities. But where else has been mentioned in a Bon Iver song? Where else can you take a bath in a claw-foot tub while listening to their Lauren Hill albums on vinyl? Where else can you get Stumptown onsite and eat it on your army blanket bedspread? Ace Hotel is just cool!
The location is also perfect and just ideal. Steps away from Powell's, has Clyde Common onsite. Wonderful stay.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lobby is nice, front desk folks are fantastic. And then it all falls apart. "Breakfast" was 3 sad pieces of fruit in a basket, coffee with no milk and bags of oatmeal with no bowls or spoons to eat it with. Zero snacks, juice or pastries. As for the rooms... I started out in a standard room that I loved, despite it being very drafty and hard to warm up. (A blanket next the door solved that.) On night 2, a very distressed howling dog moved in next door, so the wonderful front desk folks moved me to a different room. Only this one had zero hot water. In November. It was ice cold. So then I got moved AGAIN. To a room with hot water and no howling dog, but a broken main light. There was also no natural light so putting on makeup in the morning was a BLAST! Be prepared for wild inconsistencies.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here when this was The Ace Hotel and this was our favorite hotel on your trip! Maybe ever. We stayed in a room with a shared bathroom down the hall. The bathrooms were large and clean! The hotel itself is beautiful with murals and unique design features everywhere. The amenities were great, little touches in the room like a makeup towel, shoe rack by the door, complimentary water bottle, and access to fresh clean water to refill your water bottle! Complimentary breakfast was simple but convenient, good coffee. We were able to check our luggage at the front desk so we could explore the city after check out before our train left in the evening. For us, these details really made our trip so much better. Oh and the service! The check in was helpful and they were very friendly, which makes such a difference when you come to a new city. Pointed us in the right direction a few times. Unfortunately, it looks like new management is going with contactless front desk. Hopefully they can keep up with the same level of detail and service without a front desk on site. For us, it was the details that made this stay such a great value. Fingers crossed!
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Date of stay: June 2024Trip type: Travelled with friends
Room Tip:Â No onsite parking so if you drive plan for that
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel has a small uncovered lot a block away from the hotel, right across from a park that seems to be a popular hangout for the homeless. After parking in the lot overnight we found that someone had pooped behind my car. Maybe that's part of the quirky appeal of Portland, but I did not like having to step over a pile of poo to put bags in the trunk.
There are more places to choose from in the Portland area.
PRICE RANGE
C$142 - C$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ace hotel portland
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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