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Portland Airport Sheraton
This is a convenient hotel next to the airport, and it offers a large swimming pool, workout room, bar, restaurant, and has the usual Sheraton club which offer free breakfasts and afternoon snacks for gold Starwood gold members. The Shuttle service operates...More
Response from Shellie E, Director of Guest Services at Sheraton Portland Airport HotelResponded today
Thank you for your feedback marcopolopaloalto. We appreciate your comments and hope to welcome you back to the Sheraton soon!
You may be asking yourself what on earth is this guy talking about...trust me, it’ll make sense soon.
As a frequent traveller (over 200 nights/year) and a Platinum Starwood For Life... I am without question, used to the very best service at awesome properties around...More
Thank Paul B
Response from Shellie E, Director of Guest Experience at Sheraton Portland Airport HotelResponded May 23, 2018
Thank you Paul B for this amazing response! We have absolutely shared your comments with SterlingJoy and the rest of our team. We are so thrilled that you are enjoying our renovated hotel and that you have had such good experiences during your stay. We...More
The property has clearly been renovated - an up-to-date lobby and excited staff will greet every guest. There's an energy and buzz going on and you forget you're at an airport hotel.
The staff is hustling - shuttle runs, check ins, restaurant, lounge - all...More
Thank Aaron A
Response from Shellie E, Director of Guest Experience at Sheraton Portland Airport HotelResponded yesterday
Thank you Aaron A for your review! We did complete a full property renovation late last year, and we are so glad you enjoyed all our improvements. We hope to see you back at the Sheraton again soon!
We had a great experience on our two night stay this week. The hotel is crisp, clean, and feels new. The customer service is outstanding.
We had lounge access through our SPG Business credit card (sorry to see this perk going away soon). The two...More
This hotel is really basic. I arrived after midnight and it took about 20 minutes to get checked in because there was only one person working. The gift for gold was just points so that is exciting. I didn’t look at the room when I...More
Thank Michael H
Response from Shellie E, Director of Guest Experience at Sheraton Portland Airport HotelResponded 1 week ago
Good afternoon Michael H, and thank you for taking the time to share your recent experience with us. We do apologize for the condition and cleanliness issues you encountered, and we will share your comments with our staff so we can avoid these issues in...More
Response from Cougshela | Reviewed this property |
Haven't stayed there since our visit in the fall last year and the suites were old and ugly!! They told us they were going to renovate the club floor and suites, but we have no idea whether this has happened. After our... More
Haven't stayed there since our visit in the fall last year and the suites were old and ugly!! They told us they were going to renovate the club floor and suites, but we have no idea whether this has happened. After our ecperience there, we doubt we will stay there again!!!