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Sheraton Portland Airport Hotel

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#61 of 138 Hotels in Portland
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Sheraton Portland Airport Hotel
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754 Reviews from our TripAdvisor Community

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Beaverton, Oregon
Reviewed 5 days ago NEW

We always stay the night here prior to leaving for a trip the next morning. The staff is very accommodating, and we love the fact that we can park our car here long term for a small fee. They have free transportation to and from the airport as well. The food is very good at their restaurant, the bar is...

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Helpful?
Thank deandoeling
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thanks for the review! We hope to see you again soon when you choose to travel out of PDX, or if it's just dropping in for a drink!

Tomahawk, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017 via mobile

Thank you to your wonderful desk team for their compassionate service. Having just had a hip replaced, I asked for an 'accessible' room. Not only did they book me into a very comfortable room on the first floor...they made certain I was near the very delightful hot tub. Top that with Valentines Day chocolates and they made my day' Thank...

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Helpful?
Thank Mirandalou
About Hotel's Favourite Review
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Glad we were able to accommodate you as best as we could during your stay! We hope to see you again sometime soon.

Cary, North Carolina
Reviewed 5 days ago NEW

I stayed here overnight for a quick business trip and found it to be a comfortable and convenient stay. They are in the process of renovating and I was given a "new" room which I found very nice. The concierge lounge was closed (renovations) so they make up for it by giving a snack bag in the room with water...

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Helpful?
Thank Stephanie C
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thank you for staying with us Stephanie! We're glad to hear that we were able to make your stay as comfortable as we could even with our construction going on. Hopefully we'll have the pleasure of seeing you again at our hotel sometime soon!

Oregon
Reviewed 1 week ago via mobile

I'd come to this hotel just for Rocky, the bartender, and his entertaining presence in the midst of tiring business travel. And the airport locale is convenient. But that's where the praise ends. The hotel is undergoing (much needed) update construction, but power tools overhead and what I can only assume was a jackhammer on a weekend morning led to...

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Helpful?
Thank Travelanna503
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thank you for staying with us! I'm sure Rocky will appreciate your high praise of him when he sees this review. As for the noise due to our construction, we'd like to apologize that our staff neglected to tell you that the construction runs from 9am- 6pm. With that being said however, we are working to get our hotel completely...

Oregon
Reviewed 1 week ago via mobile

Convenient to park & fly. Nice staff. Comfortable bed. However, rooms & furnishings need updating. Headboard worn & peeling, carpet stained & had gum ground into it, bathroom light burned out. Very close to airport, so noisy until 11:00 PM.

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Helpful?
Thank darell47
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thank you for taking the time to review our property and your stay with us! I'm not sure if you know, but we are currently undergoing a property wide renovation on all of our rooms and the furnishings inside of them. So, in a couple more months we hope to have everything taken care of and brand new! We hope...

Oregon
Reviewed 1 week ago

Stayed at this hotel for the Furlandia Convention. My room was nice and clean. The hotel grounds are decent. The restaurant was mediocre. When my spouse and I stayed we were interrupted in our sleep by heavy knocks at the door at around 2:30am in the morning. A police officer had come to our door in response to a call...

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Helpful?
Thank caitcid
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

We appreciate your review! As for the noise complaint at 2:30am we'd like to apologize for the inconvenience, as of course that is unacceptable. However, since this review is mentioning an event from 2016, we'd have to look into the issue that arose. With that being said, we do hope to see you again at our hotel sometime soon!

Seattle, Washington
Reviewed 2 weeks ago

I often stay here for business (about 4-5x/year). The hotel is fine, but the rooms are consistently dirty. I've found trash on the floor, hairs in the shower/sheets, etc. This last visit, I had 2 hairs in my shower and 1 hair on my pillowcase when I checked in...gross! A colleague of mine had urine on her toilet seat upon...

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Helpful?
Thank Lane H
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

I'm sorry to hear that your stay was not pleasant! We work hard to make sure that every guest experiences the best possible stay, and I see that we fell short of your expectations. I will pass along your review to the appropriate managers in hopes of making this a non-existent issue in the future. Thanks for staying with us!

Reviewed 2 weeks ago

We live several hours from the airport so we decided to do a park n fly package. My son recommended this place and it was perfect. Less than a couple minutes from the airport, great customer service and shuttle service both ways. The room was a bit dated, but very clean and nice. It looks like they may be remodeling....

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Helpful?
Thank rctc22
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Glad you were able to use our Park N Fly option here at the hotel as a lot of our guests love it as well! By the sound of it, you might just need to come back and stay with us again and utilize our newly remodeled rooms as well. Hope to see you again!

Stevens Point, Wisconsin
Reviewed 4 weeks ago

I ended up flying in a day earlier than expected and got a last-minute reservation. The room was clean, there was a nice workout area, and best of all the downstairs restaurant had some real good beers on tap! Dog friendly, and the pool was nice too.

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Helpful?
Thank elcrawl
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Love it! We hope to see you again soon!

Reviewed 4 weeks ago via mobile

Right next to the airport so can hear planes flying overhead...currently being renovated so a little messy here and there. But we stayed in a newly renovated room and it was lovely. Very clean and modern. Has a nice indoor pool area and a centralized restaurant. Would maybe stay here again, but only if I had to stay by the...

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Helpful?
Thank Melinda P
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thanks for staying with us! We're glad to hear that you enjoyed one of our newly remodeled rooms, as more are going to be finished here in the next couple of months. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Portland Airport Hotel is conveniently located just a mile from the airport terminal and is accessible by our 24 hour complimentary shuttle service. ... more   less 

Additional Information about Sheraton Portland Airport Hotel

Address: 8235 NE Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Price Range: $180 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portland Airport Hotel 3.5*
Number of rooms: 212
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Also Known As:
Sheraton Portland
Portland Sheraton
Hotel Style:
#21 Green Hotel in Portland
#54 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portland Airport Hotel staff and other travellers.
7 questions
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nj
7 months ago
Hanahan, South Carolina
11 months ago
Portland, United States
Hanahan, South Carolina
11 months ago

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Questions? Get answers from Sheraton Portland Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge floor has been upgraded beautiful room design.”
 of 5 bubbles StephanieC92812, 22 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles FRENCHIEOregon, 1 Feb 2017 | Read review
“don't thick they exist.”
 of 5 bubbles asunnyspirit, 18 Jan 2017 | Read review
“Ask for a room far from the elevator, and book a club room if your budget permits.”
 of 5 bubbles Hughzell, 27 Nov 2016 | Read review
“Don't stay too close to the elevators!”
 of 5 bubbles 333mikeyd, 12 Oct 2016 | Read review
5 of 5