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The Heathman Hotel

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#25 of 139 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
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The Heathman Hotel
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1,941 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
Boise, Idaho
Reviewed 21 February 2016

Doormen and most of the front desk personnel were helpful and courteous. Hotel rooms were small and very comfortably accommodated. The bathroom vanity had very little room to put items on so getting ready was a bit cumbersome. The room service was great as was the food. One frustrating item of note: keys did not work when I returned in...

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Helpful?
Thank jhaney1014
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear jhaney1014, Thank you for choosing a stay with us and we certainly don't want you to feel as if we are not congenial and the entire team will read this review and have the chance to re-evaluate how we responded to the situation. As you can imagine a hotel has a lot of moving parts but we must always...

Hood River
Reviewed 20 February 2016

we absolutely love this hotel, customer service is just excellent. the only problem we had was no facial soap in the bathroom, but when we asked the concierge she ran to get a bunch of it. great food in the restaurant. yes the rooms are smallish, and the bathrooms are small but the ambience is great. if you don't feel...

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Thank Y8146JHleem
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Y8146JHleem, Thank you for the kind and thoughtful review, it is reviews like this that make us smile and happy we do the job we do. Thank you so much and we hope we can see you again in the future! Steve Hurst General manager

Spokane
Reviewed 18 February 2016

The Heathman was a nice place to stay. It was close to museums and shopping. The room called a "small suite" was small but comfortable. The bathroom was tiny! We ate breakfast there one morning and mine wasn't very good, so they took it off the bill. The service wasn't that great considering there were few people in the restaurant....

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Thank Linda T
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Linda T, We appreciate you deciding to stay with us while visiting the local shopping and art community. We have had some recent news about changes to our restaurant, we are bringing in one of the top chef's in the region in James Beard award winning Vitaly Paly, after a major remodel of our restaurant space beginning April 1....

Edgewood
Reviewed 17 February 2016

The Heathman is one of our favorite hotels in Portland. It is located in the middle of the city so you can walk or grab public transportation to get anywhere you want to go. The hotel is lovely with an "old world" feel. The room was nice although the bathroom was really small. Out favorite part - the Doorman, he...

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1Thank christinerG5032LJ
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear christinerG5032LJ, Wow, thank you for this review and we appreciate all the recognition of our team, especially our talented and hard working teams and the entrance. We look forward to seeing you again and maybe we can identify a room with a larger bathroom for you! Steve Hurst General Manager

Vancouver, Washington
Reviewed 17 February 2016

The Heathman is always a great place to stay, the staff is courteous, helpful knowledgeable. We were there for the dinner and a movie. The tasting meal was fantastic and the wine pairing superb. This is our second V dinner and movie, if they do it again next year, we'll be back. And deciding to spend the night was just...

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1Thank 248jonr
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear 248jonr, Thank you for your stay and I am thrilled that you enjoyed the entire night including the unique and fun dinner and a movie! We hope we can see you back for a future stay, special occasion or otherwise. Steve Hurst General Manager

Washington
Reviewed 16 February 2016

We have been staying at least once a year at the Heathman Hotel for the past 11 years. On this visit the hotel let us down. We were placed into Room 304 which is labeled a "Deluxe Queen" but in fact it could do double duty as an executive cell in a prison for upscale felons. The bathroom every more...

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2Thank C8546HSmichaeln
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear C8546HSmichaeln, While I am sorry you didn't enjoy your stay I do feel it is important to state that this room is 260 square feet and enjoyed by many of our guests. We greatly value guests like you that come visit year after year and clearly we should make sure you are in a room that you enjoyed in...

Vancouver, Washington
Reviewed 16 February 2016

Everyone was great, we came to see a show at the theater next door and this hotel was so convienent and although way more costly then I would normally pay I have no regrets. We may do it again for another special occasion.

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1Thank Brian D
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Brian D, Thank you for this review and making us your selection for celebrating your special occasion. We are proud to be located central to the performance art community and certainly sharing a block with a famous concert hall is a tremendous benefit for those choosing to see a show and stay with us. We hope we can help...

Eagle Point
Reviewed 16 February 2016

We had an excellent experience staying at your lovely hotel Saturday night. Everyone was very professional and helpful. The food was delicious. Our room was comfortable and very clean. Our only complaint was that the cable kept flicking on and off during the movie we watched. We told the concierge and he graciously deducted some charges. Overall, we had the...

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Helpful?
1Thank Sally W
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Sally W, Thank you for celebrating the holiday with us and I am thrilled you enjoyed your stay. We have noticed an increase in TV related issues and can say confidently that we are addressing these in the coming week by moving to a more current content provider. We appreciate your stay and hope to see you again in...

Reviewed 16 February 2016

The service at the Heathman moved my rating from three to four stars. The rooms are nice but not exceptional, the bathroom is probably the smallest I've ever been in, but it was really quiet, the bed fantastically comfortable, and the service was great. The location is also excellent, and the lobby is beautiful!

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Helpful?
Thank Crispie22
Steve H, General Manager at The Heathman Hotel, responded to this review

Thank you for this review and recognizing our staff (and fantastic beds)! We do have many room types and if a larger room type is you preference we can absolutely accommodate that request. We hope to see you again when next in town, business or pleasure, and move that review from four to five! Thank you again, Steve Hurst General...

Seaside
Reviewed 15 February 2016

This hotel was a great location. Walking distance to many attractions. Highly recommend their Valet service, made parking a breeze. All of the front desk and door attendants were thoughtful and helpful. The bed we had was tempurpedic, while I have one at home that is superb, this one was a little too firm for my taste. I wish the...

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Thank cm800765
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear cm800765, Thank you for your kind comments and your recent stay. We do have three beds types to choose from and would love the chance to have you sleep on one of our pillow top or feather beds if the current tempurpedic isn't to your liking; we also have other pillow types and sizes and would be happy to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway, Portland, OR 97205-3004
Region: United States > Oregon > Portland > Downtown
Price Range: $285 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#6 Green Hotel in Portland
#8 Romantic Hotel in Portland
#12 Luxury Hotel in Portland
#12 Business Hotel in Portland
#13 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heathman Hotel staff and other travellers.
2 questions
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Seattle, Washington
over a year ago
North Bend, Oregon
over a year ago

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Questions? Get answers from The Heathman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All in all, it is a 5/5.”
, 23 Apr 2017 | Read review
“Corner rooms are larger and have an extra vanity area in addition to the bathroom”
trainerben5, 22 Apr 2017 | Read review
“Symphony Suite”
soggytraveler, 2 Apr 2017 | Read review
“Top floors have better view”
335pallavia, 1 Apr 2017 | Read review
“Ask for one of the newer renovated suites.”
Westcoast64, 26 Mar 2017 | Read review
5 of 5