We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Phoenix Inn Suites Salem

    4370 Commercial St SE, Salem, OR 97302-3914
    +1 855-981-8228
    Hotel website
    Save
    Lowest prices for your stay
    Oct 29 Oct 30
    US$89
    US$89
    US$89
    Traveller (23)
    Room & Suite (16)
    Pool & Beach (3)
    Overview
    • Excellent32%
    • Very good41%
    • Average16%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “trader joes” (5 reviews)
    “waffles” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Phoenix Inn Suites Salem
    Offers & Announcements: 10% off room rate
    Hotel packages
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$89
      View Deal
    • Check booking site for details
      US$89
      View Deal
    • Check booking site for details
      US$89
      View Deal
    View all 13 deals
    Write a Review
    Reviews (268)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 266 reviews

    A TripAdvisor Member
    374
    Reviewed 1 week ago via mobile

    The room was bigger than usual. It was a good & clean room, friendly staff and the breakfast was good too...more than the usual supplying scrambled eggs and sausages! It was close to the 5 so we were able to get back on the road...More

    Thank A TripAdvisor Member
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 days ago

    Thank you for your review! We are so happy to hear you enjoyed your stay. I will make sure to share your comments with the staff. We look forward to welcoming you back next time you're in Salem.

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    Beautiful, clean large room. Comfy king size bed. Rejuvenating shower. Our dogs loved the "backyard." Adjacent to Petco, Rite Aid and Trader Joe's! We still have one more night here but I'm giving this place top rating NOW!

    Thank Julie W
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 3 weeks ago

    Julie W Thank you so much for your review! It's great to hear you (and your dogs!) enjoyed your stay. We look forward to welcoming you back next time you're in Salem.

    Reviewed 2 weeks ago via mobile

    Comfortable bed, room was nice, tv was great. Every person we came in contact with was pleasant. Breakfast was pretty good (waffles, eggs, sausage, biscuits & gravy, fruit, etc.), coffee was always available, chocolate chip cookies when we checked in. Everything seemed clean and maintained....More

    Thank As4ourhaus
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 weeks ago

    As4ourhaus, Thank you so much for your review! We're so happy to hear you enjoyed your stay. I will make sure to share your kudos with the staff! We look forward to welcoming you back next time you're in Salem.

    Reviewed 3 weeks ago via mobile

    Some years ago I stayed at the chain and really enjoyed it but not so much this time. The front desk staff was great however the property seemed dated and room furnishings could use an update as well. Breakfast was fine and the ladies working...More

    Thank Dan R
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 3 weeks ago

    Thank you for your review, we appreciate your feedback very much. Thank you for the kind words about the service you received, I will make sure and share it with our staff. As for the areas in which we let you down I am truly...More

    Reviewed 3 weeks ago

    Spacious clean room. Nice thick towels were provided. The bed was comfortable. I appreciated the cookies in the late afternoon. The desk staff was very friendly. The breakfast included hot and cold dishes.More

    Thank llla99
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 3 weeks ago

    llla99, Thank you for your review! We are happy to hear you enjoyed your stay and the cookies! We take great pride in providing our guests with top notch service and accommodations and we're glad to hear you took notice! We look forward to welcoming...More

    La Quinta Inn & Suites
    641 reviews
    #5 of 24 hotels in Salem
     
    The Grand Hotel in Salem
    620 reviews
    #3 of 24 hotels in Salem
     
    Best Western Plus Mill Creek Inn
    1,250 reviews
    #2 of 24 hotels in Salem
     
    Red Lion Hotel Salem
    909 reviews
    #9 of 24 hotels in Salem
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$97 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Salem
    • #8 Business Hotel in Salem
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, Hotwire and getaroom.com so you can book your Phoenix Inn Suites Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Oregon >
    • Salem
    • Also Known As
    • Phoenix Inn Suites South Salem Hotel Salem ,
    • Phoenix Hotel South Salem
    Add Photo Photos
    Traveller (23)
    Room & Suite (16)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (27)
    Business Centre & Event Rooms (4)
    Bathroom (2)
    Nearby
    Sponsored by:
    Best Western Plus Mill Creek Inn
    1,250 reviews
    4.32 km away
     
    Red Lion Hotel Salem
    909 reviews
    7.36 km away
     
    La Quinta Inn & Suites
    641 reviews
    4.47 km away
     
    The Grand Hotel in Salem
    620 reviews
    5.29 km away
     
    Nearby Restaurants
    Mod Pizza
    26 reviews
    .19 km away
    Mina's
    16 reviews
    .92 km away
    Northern Lights Theater Pub
    52 reviews
    1.06 km away
    Tup Tim Thai Cuisine
    35 reviews
    1.10 km away
    Nearby Attractions
    Minto-Brown Island Park
    141 reviews
    4.49 km away
    Bush's Pasture Park
    110 reviews
    4.58 km away
    Deepwood Museum & Gardens
    59 reviews
    4.26 km away
    Honeywood Winery
    40 reviews
    3.93 km away
    Ask a question
    Questions & Answers
    Jessy M
    29 November 2015|
    AnswerShow all 5 answers
    Response from Michelle D | Property representative |
    Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
    0
    Votes
    Julie W
    5 June 2015|
    Answer
    Response from Michelle D | Property representative |
    Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
    0
    Votes
    fdpolar
    10 May 2015|
    AnswerShow all 3 answers
    Response from Michelle D | Property representative |
    The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
    0
    Votes
    Room Tips
    "Even 5 rooms from the elevator - noise was not a problem...."
    Read review
    "The ground floor rooms on the north side face a giant hedge, which provide both privacy and quiet."
    Read review
    "4th floor, south side away from elevator and pool"
    Read review
    "Book well in advance and ask for a south side room for a quieter place."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing