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All reviewswafflesfront deskbreakfast roombiscuits and gravyking bedstores and restaurantsstay there againcoffee makertwo sinkssitting areaindoor poolvisiting familyrooms are largea nice place to stayone night staythe staff was greatfree breakfast
Avoid like the plague...despite booking multiple rooms for a wedding, here is our experience:
a. Bathroom shower head not working? "We'll get you a bucket and you can use a mug to pour water over yourselves"!
b. Toilets in several rooms would NOT flush
I am the travel coordinator at the company I work for and we have used the Phoenix Inn in for our traveling employees and customers for serveral years now and today a couple of our traveling employees whom have stayed at the Phoenix Inn off...More
We live in Salem but had an unexpected 10 day stay here due to delays getting into our new house. The entire property was clean & comfortable, every staff member very friendly and helpful. A special shout out to Katie & others at the front...More
Thank Lori T
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 4 weeks ago
Thank you so much for your review! Our staff works tirelessly to provide all of our guests with a positive experience and we appreciate you sharing yours! I'll make sure to share your kudos with the staff!
I have attended weddings in the Salem/Monmouth/Dallas vicinity two summers in a row now, and my experience is that there are just not a lot of decent hotels available...and the rooms that are available aren't super cheap. So given that context, I crossed my fingers...More
Thank Jennifer C
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded August 3, 2018
Thank you so much for your excellent review! We're happy to hear you enjoyed your stay and appreciate you sharing your experience. I will make sure to pass along the kudos to our staff. We look forward to welcoming you back next time...More
This hotel has it's good points, nice roomy rooms, microwave, coffee maker, and fridge. The bed is quite comfortable and nice blankets on the bed. The window shades are great - don't let light in. There is a desk too. The shower has great water...More
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded July 27, 2018
Thank you so much for your review, we truly appreciate your feedback. Everything noted helps us grow as a hotel! We look forward to welcoming you back next time you're in Salem!
All-Suite Hotel Accommodations in Salem, Oregon. The Phoenix Inn Suites hotel in Salem, Oregon offers 87 spacious, comfortable and inviting suite accommodations. Each sleeping room offers amenities ...Morewith both the corporate guest and the leisure guest in mind. Our staff is here to make your stay seamless. Ready to navigate you around Salem, we are experts at getting you around both Corban University and Willamette University. Headed to a game, or to a local winery? Please ask us for directions to wherever your destination may be. While at the hotel, take time to relax beside our indoor pool and spa. And remember, each morning our hotel features a delicious, Hot Breakfast Buffet. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Michelle D | Property representative |
The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport. From the Red Lion you would need to take a cab To the Phoenix Inn. We are not far from the Red Lion. The Hut Shuttle contact number is 503-364-4444