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Phoenix Inn Suites Salem

Traveller (26)
Room & Suite (23)
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Hotel website
4370 Commercial St SE, Salem, OR 97302-3914 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star accommodation
Additional information
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Offers from Phoenix Inn Suites Salem
Hotel packages
Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (296)
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All reviewswafflesfront deskbreakfast roombiscuits and gravyking bedstores and restaurantsstay there againcoffee makertwo sinkssitting areaindoor poolvisiting familyrooms are largea nice place to stayone night staythe staff was greatfree breakfast
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1 - 5 of 293 reviews
Reviewed 2 weeks ago

Avoid like the plague...despite booking multiple rooms for a wedding, here is our experience: a. Bathroom shower head not working? "We'll get you a bucket and you can use a mug to pour water over yourselves"! b. Toilets in several rooms would NOT flush c....More

2  Thank Bob R
Reviewed 3 weeks ago

I am the travel coordinator at the company I work for and we have used the Phoenix Inn in for our traveling employees and customers for serveral years now and today a couple of our traveling employees whom have stayed at the Phoenix Inn off...More

Thank VickiJ227
Reviewed August 10, 2018

We live in Salem but had an unexpected 10 day stay here due to delays getting into our new house. The entire property was clean & comfortable, every staff member very friendly and helpful. A special shout out to Katie & others at the front...More

Thank Lori T
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 4 weeks ago

Lori T, Thank you so much for your review! Our staff works tirelessly to provide all of our guests with a positive experience and we appreciate you sharing yours! I'll make sure to share your kudos with the staff!

Reviewed July 29, 2018

I have attended weddings in the Salem/Monmouth/Dallas vicinity two summers in a row now, and my experience is that there are just not a lot of decent hotels available...and the rooms that are available aren't super cheap. So given that context, I crossed my fingers...More

Thank Jennifer C
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded August 3, 2018

Jennifer C, Thank you so much for your excellent review! We're happy to hear you enjoyed your stay and appreciate you sharing your experience. I will make sure to pass along the kudos to our staff. We look forward to welcoming you back next time...More

Reviewed July 26, 2018

This hotel has it's good points, nice roomy rooms, microwave, coffee maker, and fridge. The bed is quite comfortable and nice blankets on the bed. The window shades are great - don't let light in. There is a desk too. The shower has great water...More

Thank B2493DYkathyl
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded July 27, 2018

B2493DYkathyl, Thank you so much for your review, we truly appreciate your feedback. Everything noted helps us grow as a hotel! We look forward to welcoming you back next time you're in Salem!

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All-Suite Hotel Accommodations in Salem, Oregon. The Phoenix Inn Suites hotel in Salem, Oregon offers 87 spacious, comfortable and inviting suite accommodations. Each sleeping room offers amenities ...More with both the corporate guest and the leisure guest in mind. Our staff is here to make your stay seamless. Ready to navigate you around Salem, we are experts at getting you around both Corban University and Willamette University. Headed to a game, or to a local winery? Please ask us for directions to wherever your destination may be. While at the hotel, take time to relax beside our indoor pool and spa. And remember, each morning our hotel features a delicious, Hot Breakfast Buffet. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$113 - US$164 (Based on Average Rates for a Standard Room)
Also Known As
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Hotel South Salem
United States > Oregon > Salem
Traveller (26)
Room & Suite (23)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Jessy M
November 29, 2015|
AnswerShow all 5 answers
Response from Michelle D | Property representative |
Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
Julie W
June 5, 2015|
Response from Michelle D | Property representative |
Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
May 10, 2015|
AnswerShow all 3 answers
Response from Michelle D | Property representative |
The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
Room Tips
"Odd rooms on 2nd floor are really first floor"
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"Top floor is quiet and the elevator is quick."
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"Don't stay here if you are looking for a quiet night of rest"
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"Go to another hotel."
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