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Phoenix Inn Suites South Salem

TravelocityUS$106*
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#8 of 23 Hotels in Salem
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$139*
US$106*
Great Deal
US$139*
US$139*
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Phoenix Inn Suites South Salem
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249 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Mesa, Arizona
Reviewed today NEWvia mobile

I've stayed here many times every year for several years and I used it because it was very close to where I needed to be. It's a 3rd tier property but I always felt it was clean, friendly and a reasonable value. I've probably even given it a pretty good review in the past. Well, I take it all back....

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Helpful?
Thank DreamSeeker94
Coloraodo
Reviewed 1 week ago

My biggest beef with this place was booking. I originally booked for a week but then found out my stay needed to be longer. Understandably, they were booked solid for one night that i needed and I was fine with that. So I booked a future reservation at the phoenix around the date he gave me. However, he, a young...

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Thank TravelingHobos
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

TravelingHobos, Thank you for your review. As we stated in our voicemail and email to you, we would really like the opportunity to speak with you directly regarding your experience. If you could please call me directly at (503) 588-9220 I would greatly appreciate it.

Oakridge, Oregon
Reviewed 2 weeks ago

There are not many options in south Salem, and I think this was a little overpriced, but the room was clean, the staff were friendly and helpful, and my husband thought the bed was great! The room we had showed some wear- mostly in the bathroom. The room was spacious and comfortable.

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Helpful?
Thank Lori S
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Lori S, Thank you for your review, we're glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back next time you're in Salem!

Reviewed 2 weeks ago via mobile

Pretty standard hotel, rooms are pretty big. Staff is very nice and the housekeeping is great. We noticed that the rooms and bathrooms are kept very clean. We stayed for business and would stay again.

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Helpful?
Thank Yanabyazrova
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Yanabyazrova, Thank you so much for your review! It's great to hear you enjoyed your stay. We look forward to welcoming you back next time you're in Salem.

Ontario, Oregon
Reviewed 4 weeks ago

stayed at hotel while in town visiting relatives, nery nice place with good coffee and friendly staff. continental breakfast was good . the rooms clean and smelled good. parking is good. nice sixed pool for the kids which they enjoyed. no complaints here .

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Helpful?
Thank maria c
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Maria C, Thank you so much for your review! It's great to hear you enjoyed your stay. We look forward to welcoming you back next time you're in Salem. Thank you!

Portland
Reviewed 19 February 2017 via mobile

I've stayed here a few times and had family stay also. Always clean rooms and close to food and drinks. Rooms are spacious and the beds are very comfortable. Indoor pool and hot tub are very nice for relaxing and with food and drink in walking distance it makes it a nice convenient place to stay that isn't too far...

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Helpful?
Thank G1302BGandrewp
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

G1302BGandrewp, Thank you so much for your review! We are so glad you continue to use us as your Salem hotel choice! We appreciate your comments and look forward to welcoming you back next time!

Blowing Rock, North Carolina
Reviewed 13 February 2017 via mobile

Wonderful clean room, excellent staff!! And terrific breakfast to suit everyone's taste. The front desk was very accommodating to our crazy schedule. So comforting to have a friendly and caring front desk. Thank you!

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1Thank nailacres
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

nailacres, Thank you so much for your review. We are so glad you enjoyed your stay. We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again!

Reviewed 20 January 2017 via mobile

I put my sisters up here when she came in for four days, to spend time with the family. The spa suit was small but comfortable and clean. The average queen room was high end average and clean as well. The pool was small but a nice activity and service at the front was friendly all times i visited. They...

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1Thank jessica s
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

jessica s, Thank you so much for your review! We appreciate your positive comments and are happy to hear your family enjoyed their stay. Thank you again for your review and we hope to see you and your family again.

Tampa, Florida, United States
Reviewed 16 January 2017

We were on a long trip and had several "wildcard" nights, meaning that we hadn't booked hotels since we didn't know where we would end up. On one night we found the Phoenix Inn and, frankly, I was very impressed. I'm not usually into staying at a property where I am unfamiliar with the brand, but I'm glad I did....

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Helpful?
1Thank Brandon S
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Brandon S, Thank you so much for your excellent review! We are so glad you chose to stay with us and appreciate you sharing your experience! We look forward to welcoming you back next time you're in the area!

Los Angeles, California
Reviewed 29 December 2016

Phoenix Inn has yet to disappoint me. This is my 5th or 6th visit to thier Salem location and it consistently meets my needs: quiet, clean, comfortable beds and, most importantly, a kind and accomodating staff that realize the importance of good customer service. A RARITY THESE DAYS! Monique at the front desk always welcomes me back with a big...

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Helpful?
1Thank jssmasters
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Thank you so much review. We are so glad you enjoyed your stay. We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Phoenix Inn Suites South Salem

Address: 4370 Commercial St SE, Salem, OR 97302
Region: United States > Oregon > Salem
Price Range: $130 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites South Salem 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Hotel South Salem
Hotel Style:
#5 Family Hotel in Salem
#8 Business Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites South Salem staff and other travellers.
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Questions? Get answers from Phoenix Inn Suites South Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two rooms by the pool are noisy.”
LoriS500, 16 Apr 2017 | Read review
“Do not book on the first floor as it is below ground level.”
66veldaa, 30 Oct 2016 | Read review
“Anywhere except by the elevator but even that wasn't very noisy as we stayed there once too.”
phyllisinjoy, 23 Oct 2016 | Read review
“Rooms are nice on the 4th floor.”
TheresaandKerry, 15 Oct 2016 | Read review
“Upper floor!”
Z06Traveler, 7 Sep 2016 | Read review
5 of 5
Travelocity
US$106* /night
View Deal
Booking.comUS$139
PricelineUS$139
TripAdvisorUS$106
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*Disclaimer
Prices are for 1 room, 2 adults
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