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Phoenix Inn Suites Salem

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Traveller (24)
Room & Suite (22)
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Overview
  • Excellent32%
  • Very good41%
  • Average15%
  • Poor9%
  • Terrible3%
Travellers talk about
“waffles”(25 reviews)
“breakfast room”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Phoenix Inn Suites Salem
Special Offer: BOOK DIRECT AND SAVE!
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Offers from Phoenix Inn Suites Salem
Special Offer: BOOK DIRECT AND SAVE!
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
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Traveller rating
93
107
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26
11
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93
107
45
26
11
Show reviews that mention
All reviewswafflesbreakfast roombiscuits and gravydouble sinksgreat pillowsstores and restaurantsstay there againhotel is cleanindoor poolhard boiled eggscoffee makersitting areavisiting familyfront desk staffrooms are largethe staff was greatthird floor
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81 - 85 of 282 reviews
Reviewed May 26, 2016

Visiting family in South Salem following wedding in Portland and decided to stay here as it was a convenient, affordable option. Booked two rooms - one for my husband, daughters and me and one for mother, sister and niece. I know the hotel underwent renovations...More

Thank FamilyTravelsOH
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded June 1, 2016

FamilyTravelsOH, Thank you for your review! We are glad you enjoyed your stay and appreciate your feedback. We hope to see you again next time you're in Salem.

Reviewed May 16, 2016

We stopped for one night on our way home from a 10 day road trip. They only had a few rooms left, but the employee at the counter was very nice and accommodated our request for a ground floor room. The room was clean and...More

Thank fletch182
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded May 17, 2016

fletch182, Thank you for your review! It's great to hear you enjoyed your stay and appreciated the customer service you received, your accommodations and the breakfast we provide. We look forward to welcoming you back next time you're in the area!

Reviewed May 12, 2016 via mobile

I was impressed with the initial hello and check in. I had a very uncomfortable night sleeping. I like my room cold and so I set the air conditioner to be on high and as cold as it could go. I did not have a...More

Thank Stephanie H
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded May 16, 2016

Stephanie H, Thank you for your review. We are so sorry to hear that you did not enjoy a restful nights sleep and I can assure you that isn't a typical experience for our guests. We are glad to hear you found our staff and...More

Reviewed May 6, 2016

Well-equipped inexpensive hotel off the highway, but also quiet. Nice to have a couch as well as desk. Lots of inexpensive food options nearby. Room was clean with a microwave and fridge. Breakfast was very good and served on china plates with real cutlery. That...More

Thank 741lolo
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded May 9, 2016

741lolo, Thank you so much for your review! It's great to hear you enjoyed your stay and appreciated our location, accommodations and breakfast! We look forward to welcoming you back next time you're in the area.

Reviewed April 25, 2016 via mobile

Great hotel with spacious room that included microwave and refrigerator. Plenty of hot water and shower had nice water pressure ( I hate when shower just trickles water...). Convenient location near plenty of good places to eat. Would definitely stay here again!

Thank Lori G
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded April 26, 2016

Lori G, Thank you for your review! It's so great to hear you enjoyed your stay. We look forward to welcoming you back next time you're in the area! Thank you!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Salem
#5 Family Hotel in Salem
#8 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Salem
#5 Family Hotel in Salem
#8 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (22)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jessy M
November 29, 2015|
AnswerShow all 5 answers
Response from Michelle D | Property representative |
Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
0
Votes
Julie W
June 5, 2015|
Answer
Response from Michelle D | Property representative |
Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
0
Votes
fdpolar
May 10, 2015|
AnswerShow all 3 answers
Response from Michelle D | Property representative |
The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
0
Votes
Room Tips
"Top floor is quiet and the elevator is quick."
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"Don't stay here if you are looking for a quiet night of rest"
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"Go to another hotel."
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"There are suites that have divided bed room areas and also a few older rooms that still has a Jacuzzi in them."
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