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DoubleTree by Hilton Hotel North Salem

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#5 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersBronze level
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DoubleTree by Hilton Hotel North Salem
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350 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel North Salem
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Showing 347: English reviews
Bakersfield, California
Reviewed 16 April 2016

This hotel cost more than most i stayed at, so I guess I expected more. I got a greasy shower with a dirty ring in the tub and an excuse that the tub was clean, just worn out. My home tub doesn't feel greasy and its worn out too. In fairness they discounted the room when I asked at check...

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Helpful?
Thank mmichellew
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear mmichellew, Thank you for taking the time to review your stay with us - I apologize for the issues that you experienced in your guestroom. We had just finished a project resurfacing our tub bottoms prior to your stay and I am sorry that our teams did not do a better job ensuring that the room was fully ready...

Brightwood, Oregon
Reviewed 13 April 2016

Disappointed they no longer include breakfast with their per night price. Lots of other quality hotels in area that do include meal. If this doesn't bother you I highly recommend it!!! They do offer breakfast buffet for 9.95$. We enjoyed our visit great staff, secure environment . :)

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 391rebeccaf
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear 391rebeccaf, Thank you for your recent review of our hotel - I am pleased you had a great stay, and we are always excited to welcome our guests with pets! Please reach out to me personally on your next visit and breakfast will be on me - in addition, we have many packages that include breakfast which often proves...

Reviewed 13 April 2016

for the most part, hotel is very nice, staff is very nice. The freeway on that side of the hotel however, is very noisy, especially on the higher floors. "Late arrivals" (9:30 for breakfast served until 10:00) find the available food limited.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Steven H
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Steven H, Thank you for your recent review of our hotel - I am pleased you found our hotel and our staff both very nice! We are undergoing some major improvements over the next few months that will certainly help with that highway noise, but our location does make getting on the interstate a breeze! Thanks again - we...

Atlanta, Georgia
Reviewed 12 April 2016 via mobile

This Hilton property is typical for this class of hotel. It is very conveniently located right next to I-5, which is nice, but I'm not sure if you can hear road noise if you have a room on the freeway side of the building. My room was on the opposite side and was very quiet, so if possible, I would...

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Helpful?
Thank Garypl
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Garypl, Thank you for taking the time to review your recent experience - we are so glad you enjoyed your stay with us! There are a number of great restaurants within a close proximity, and I am glad you found our team very friendly - they are certainly the heart of our hotel! Though many loyal HHonors members enjoy...

Seattle
Reviewed 1 April 2016 via mobile

Really clean and well equipped hotel right off of I-5. Very nice amenities, water, breakfast, pool area...the GM is taking excellent care of this property and it shows in the cleanliness of the hotel and the pride his employees exhibit while working. Devan at the front desk helped us make the reservation over the phone and Deb checked us in....

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Helpful?
Thank Emily G
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Emily G, Thank you for your recent review of the DoubleTree by Hilton Salem, Oregon - though I will gratefully accept your compliment the kudos go to the rest of our team - they are among the best in the business and our entire team is always ready and waiting to serve our guests! I'm glad you found so...

Seattle, Washington
Reviewed 30 March 2016

Room is clean, but extremely poor water pressure in room and the water to the shower is only luke warm. Service was okay. We were never brought the pillows we requested for our daughter. I believe this hotel is also next to a strip club, so we definitely heard a little loud noise at night. Very good access to I-5,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 625abigails
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear 625abigails, Thank you for your recent review of our hotel - I'm sorry you experienced issues with room 301 during your stay. After our engineer examined the shower that was recently renovated it was found that the contractors missed a step in connecting the plumbing, and the issues have since been resolved. If your travels bring you back to...

Las Vegas, United States
Reviewed 24 March 2016

The staff were top notch! greeted with warm cookies & the staff treated us like royalty! I would recommend to everyone! Great beds, great staff, smells & looks wonderful! Hotel was very quiet. The people at the front desk were very helpful & made me feel like we were in a resort! If you want a great experience, stay here!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Darrin F
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Darrin F, Thank you for your review of your recent experience with us - we are so pleased that you enjoyed your stay! We are honored to have earned your nod of approval - our team woks very hard to deliver exceptional guest stays through excellence in guest service! We hope your travels bring you back to the Salem...

Portland, Oregon
Reviewed 23 March 2016

The night clerk who checked us in made all the difference he definitely increase the rating to excellent. I have a small support dog who was welcomed and the area to walk her was clearly marked and very clean I appreciate that very much.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alisoncZ7275OT
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear alisonc, Thank you for your recent excellent review of your stay with us - I am so pleased that Devin was able to take such great care of you! We love our 4-legged guests and I am pleased that you were able to utilize the accommodations we provide just for them! I truly believe our team sets us apart...

Bend, OR
Reviewed 16 March 2016

The hotel rooms themselves are very comfortable and clean, if I had one issue the bathrooms need to be updated but overall very nice. The front desk agent Iliya, I think was her name was OUTSTANDING, and you should let her know that we really appreciated her outstanding service for our check in and during our stay!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lisantrvl
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear lisantrvl, Thank you for your recent review of the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay! Liliya is one of our recent additions to the team and we are certainly pleased that she took such great care of you during your time with us! We'll look forward to welcoming you back...

Sandy, United States
Reviewed 15 March 2016

The Double Tree in Salem, Oregon was a great place to stay! It was updated, clean and comfortable! The staff was very helpful! The lobby was cozy, exercise room provided enough options to work out. I would definitely recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kathie C
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Kathie C, Thank you so much for taking the time to review your time with us - we are so pleased that you found the DoubleTree by Hilton Salem, Oregon to be a great place to stay! Our staff truly is the heart of the hotel and I am glad that they took such great care of you. We...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At our DoubleTree by Hilton hotel in Salem, Oregon, we are conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. On your next stay, warm up to a freshly baked cookie and our welcoming staff. ... more   less 

Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Court NE, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)
Region: United States > Oregon > Salem
Price Range: $158 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Kognitiv US Corp, Hotels.com, Hilton Hotels Direct, HotelsforEveryone, Expedia and Orbitz so you can book your DoubleTree by Hilton Hotel North Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
Hotel Style:
#3 Green Hotel in Salem
#4 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel North Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the interstate to avoid the road noise.”
 of 5 bubbles GeauxTigers1111, 22 Dec 2016 | Read review
“Odd- numbered rooms are on the side AWAY from the Interstate.”
 of 5 bubbles sageranger, 11 Dec 2016 | Read review
“Loud traffic noise from the road on the south side of the building.”
 of 5 bubbles chameens, 29 Nov 2016 | Read review
“Odd Numbered rooms are away from the freeway”
 of 5 bubbles Vendue2, 27 Aug 2016 | Read review
“If you must stay here, request a lower floor room on the opposite side from the freeway”
 of 5 bubbles Heywoodya, 15 Oct 2015 | Read review
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