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DoubleTree by Hilton Hotel North Salem

420 reviews
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Traveller (20)
Room & Suite (22)
Dining (3)
Overview
  • Excellent41%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(41 reviews)
“cookies”(52 reviews)
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel North Salem
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)Write a Review
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164
136
73
31
13
Show reviews that mention
All reviewsdouble treecookieswould stay here againbreakfast buffetoff the highwaysitting arearooms were cleanfront desk staffvery nice staythe staff was greatvery nice hoteleasy accessa great place to stayking bedoatmealconvenient locationbusiness trip
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101 - 105 of 417 reviews
Reviewed 26 October 2016

Very nice hotel. With the amount of travel that I do, I will always chose to stay at a Double Tree Hilton. I had a great experience and the breakfast was excellent. Greatly recommend staying here if it be for leisure, or businessMore

Review collected in partnership with DoubleTree by Hilton
Thank Raymond M
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 28 November 2016

Dear Raymond M, Thank you for taking the time to review your experience with us at the DoubleTree by Hilton Salem, Oregon - we are so honored to have earned your loyalty with us! Our team takes the DoubleTree culture of CARE to heart, and...More

Reviewed 23 October 2016

Unfortunately, Hilton does not always acquire the best properties to re-name. This DoubleTree is situated right next to Interstate 5 on one side and a noisy access road to a McDonald's on the other side. Consequently, it's not exactly a quiet get-away. The rooms are...More

Thank Michael H
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 28 November 2016

Dear Michael H, Thank you for taking the time to review your recent stay with us - our goal is to exceed our guests' expectations and I am sorry that we fell short on your visit. I'm glad you found the service excellent, and our...More

Reviewed 21 October 2016

I thoroughly enjoyed my visit at this hotel. Rooms were clean and provided hair dryer and nice quality shampoo/conditioner/soap. The restaurant was clean and offered tasty choices, ALL staff was friendly and made me feel welcomed. Upon my arrival I was given a warm cookie...More

Review collected in partnership with DoubleTree by Hilton
Thank Jennifer D
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 28 November 2016

Dear Jennifer D, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! Our staff is truly the heart of the hotel and I am...More

Reviewed 17 October 2016 via mobile

I spent a night here on a business trip. The young lady at reception was wonderful and check in was fast. The room I had (402) was large and well appointed. My room was facing the highway and was pretty noisy, I should have selected...More

Thank Dean66
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 28 November 2016

Dear Dean66, Thank you for taking the time to review your recent stay at our hotel! Though I am glad that you experienced a high level of service and that you enjoyed our accommodations I am sorry that you experienced noise from I-5. Our location...More

Reviewed 16 October 2016

While loading my luggage as I prepared to depart from the hotel parking lot, my bicycle, which was cable locked on its rack was stolen in broad daylight. I will recommend not staying at this hotel to anyone I know.More

Review collected in partnership with DoubleTree by Hilton
Thank Bmerkel
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 20 October 2016

Dear Bmerkel, Thank you for your review of your recent experience with us - I am so sorry that you experienced this unfortunate incident during your stay. I was made aware of this theft and do know that a police report was filed, and our...More

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1192021222384
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$123 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$123 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (20)
Room & Suite (22)
Dining (3)
Hotel & Grounds (29)
Bathroom (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
NancyJohnson225
14 October 2017|
Answer
Response from 3R535i | Reviewed this property |
Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that... More
0
Votes
Rebecca Z
28 July 2017|
AnswerShow all 2 answers
Response from Jared K | Property representative |
Dear Rebecca Z, Unfortunately the hotel does not have guest laundry facilities in the hotel - however the front desk would be happy to point you in the right direction to a local laundromat facility just a few blocks away!
1
Vote
Room Tips
"I believe the upper floors would be the most quiet. But those are reserved for Hilton Honors members."
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"GOLD MEMBERS ask for the corner King Suite --"
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"Request the south side unless you aren't disturbed by freeway noise."
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"Request the side away from the freeway, a lot quieter"
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