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All reviewsdouble treecookiesfreeway sidewould stay here againhalf wallsitting areafront desk staffvery nice stayroom was clean and comfortablevery nice hoteleasy accessa great place to stayking bedconvenient locationbusiness tripyogurttreadmill
The front desk staff was extremely welcoming. I would definitely stay here again because of the staff, and feeling of hospitality. The rooms are surprisingly larger
than most hotel rooms, beds were comfy and very clean.More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank U3109WDamys
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 18 August 2017
Dear U3109WDamys,
Thank you for your 5 star review of the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! Our staff is the heart of our hotel, and I am glad that they were able to...More
Double Tree was at its usual best! The room was very large and comfortable. My room was quiet with very little noise coming from inside or out. The bed was comfortable and daily service was exemplary. The room's climate control was easy to manage and...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Kathleen K
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 18 August 2017
Dear Kathleen K,
Thank you for taking the time to review your recent stay at the DoubleTree by Hilton Salem, Oregon - we are honored to have earned a 5 star review from you! We are pleased that you were kept cool during the summer...More
I had to travel to Salem from Hawaii to see my ailing mother. I fell and injured myself in the Maui airport on my way out so I did not arrive in the best condition. Staff was phenomenal and took great care of me for...More
Thank Dale M
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 2 August 2017
Dear Dale M,
Thank you for taking the time to offer your 5 star review of the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! So sorry about your injury and ailing family member - we...More
The Hilton app made booking and choosing my room very easy. We arrived before 3pm but Charlie was able to check us in early. Cookies are always nice. The room itself was a little beat up. Some mold at the top of the shower where...More
Thank Alex Y
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 2 August 2017
Dear Alex Y,
Thank you for taking the time to review your recent experience with us - I am sorry that we missed the mark on a couple areas of your stay. I appreciate your feedback and I am working with my Director of Housekeeping...More
Wish there was a Doubletree near Sunriver, Oregon. Easy to find in Salem. AC a little too noisy. For our purposes it was fine. During Happy Hour would have ordered appetizers, but it was OK without. Check out was easy too.More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Sharon H
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 2 August 2017
Dear Sharon H,
Thank you for your 5 star review of the DoubleTree by Hilton Salem, Oregon - we are so pleased you enjoyed your stay with us! I certainly would love to see a DoubleTree in Sun River as well - we are glad...More
Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that... More
Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that simply looked as if maint. could of cared less. Even the hallway had broken ceiling tiles throughout the entire stretch. It's like they took an older hotel apart, put it in the back of a pickup truck, drove to this hotel's site when they were building it, and simply put it together with duct tape! To the area's credit, I guess, it IS the 2nd nicest hotel so....
Dear Rebecca Z,
Unfortunately the hotel does not have guest laundry facilities in the hotel - however the front desk would be happy to point you in the right direction to a local laundromat facility just a few blocks away!