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DoubleTree by Hilton Hotel North Salem

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Traveller (23)
Room & Suite (26)
Dining (3)
Overview
  • Excellent41%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(43 reviews)
“cookies”(53 reviews)
“freeway side”(8 reviews)
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel North Salem
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel North Salem
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (428)
There are newer reviews for DoubleTree by Hilton Hotel North Salem
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Traveller rating
167
138
74
32
14
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167
138
74
32
14
Show reviews that mention
All reviewsdouble treecookiesfreeway sidewould stay here againhalf wallsitting areafront desk staffvery nice stayroom was clean and comfortablevery nice hoteleasy accessa great place to stayking bedconvenient locationbusiness tripyogurttreadmill
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61 - 65 of 425 reviews
Reviewed 10 June 2017

Rooms were ample, clean and quiet. Breakfast was excellent for the value, adults pay, children free. Wonderful area for families and pets alike. Kids enjoyed the pool, and gym. Great cookies at the front desk. Delicious!More

Review collected in partnership with DoubleTree by Hilton
Thank 655sharonv
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 19 June 2017

Dear 655sharonv, On behalf of my entire team, thank you for your 5-star review of your stay at the DoubleTree by Hilton Salem, Oregon! We are so pleased you (and your pets as well) enjoyed your stay with us! Certainly the indoor pool is a...More

Reviewed 1 June 2017

We were greeted with a warm cookie upon check-in, that was nice. staff at front desk are friendly but not fake. nice sitting area in the room comfy bed. ask for a room away from highway if available. Pet area is small but has bags...More

Review collected in partnership with DoubleTree by Hilton
Thank Rmac1164
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 19 June 2017

Dear Rmac1164, Thank you for taking the time to review your stay with us - I'm so glad that you enjoyed your first DoubleTree by Hilton experience! We are pleased you enjoyed your breakfast experience, and hope that when your travels bring you back in...More

Reviewed 31 May 2017

The stay was great we would stay at this hotel in the future. The staff was very friendly and helpful in providing direction and advise on point of interest. The breakfast was fine nothing exceptional.More

Review collected in partnership with DoubleTree by Hilton
Thank victormF8504LX
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 5 June 2017

Dear victormF8504LX, Thank you for your 5-star review of the DoubleTree by Hilton Salem, Oregon - I am so pleased you enjoyed your stay with us and honored that we have earned your loyalty! I always say that our staff is the heart of our...More

Reviewed 31 May 2017

Brought my breakfast to the wrong room. I called to enquire why it was late. When I finally received my food they weren't willing to give me a discount, so I opted to skip breakfast rather than pay for it. There was hair in the...More

Review collected in partnership with DoubleTree by Hilton
Thank ashleytS7335YX
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 5 June 2017

Dear ashleyt57335YX, I apologize that you did not receive your food in a timely manner. Unfortunately, we did deliver your food to the adjacent room because the incorrect room number was written on the order form. I understand that my team presented the order form...More

Reviewed 31 May 2017

Gone all day and room not made up - no apology, no offer of some kind of credit or amenity - just nothing. Also, very expensive for the quality and location, which is right next to the freeway and very noisy if you have an...More

Review collected in partnership with DoubleTree by Hilton
Thank jerrywR3319QP
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 5 June 2017

Dear jerrywR3319QP, Please accept my sincerest apologies that your room was not made up during the time that you were out - though our housekeeping team does work through the mid-afternoon and I am sorry your room wasn't serviced in time for your return. If...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$140 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$140 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (23)
Room & Suite (26)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
NancyJohnson225
14 October 2017|
Answer
Response from 3R535i | Reviewed this property |
Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that... More
0
Votes
Rebecca Z
28 July 2017|
AnswerShow all 2 answers
Response from Jared K | Property representative |
Dear Rebecca Z, Unfortunately the hotel does not have guest laundry facilities in the hotel - however the front desk would be happy to point you in the right direction to a local laundromat facility just a few blocks away!
1
Vote
Room Tips
"Get one facing away from highway."
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"I believe the upper floors would be the most quiet. But those are reserved for Hilton Honors members."
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"GOLD MEMBERS ask for the corner King Suite --"
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"Request the south side unless you aren't disturbed by freeway noise."
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