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Residence Inn Salem

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Residence Inn Salem
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184 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Hillsboro, Oregon
Reviewed 5 June 2015 via mobile

Was here 3 months ago and said it was a nice quiet location. Well this stay I was on the freeway side. Make sure you ask for the non freeway side if available in advance. I also recommend that you set your own alarm. Luckily I do. 2 out of 5 mornings, my wake up call never happened. My first...

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Helpful?
Thank Trafcon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We have uncovered the challenge with our wake up calls and have repaired the phone system. We are sorry that you missed a few of your wake up calls. We have looked into the other things that you mentioned as well. Again, we appreciate your valuable feedback.

Moorpark, United States
Reviewed 28 May 2015

I have found that Residence Inns can be hit or miss. Some are really nice, but others... This one was in sad repair. The furniture was old and stained. The chair in the living room looked like it had been attacked by a cat. The carpeting was old and getting threadbare. The sofa? What is that thing? It had some...

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Helpful?
1Thank Ilona B
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for your very detailed review that you gave our hotel during your stay. We are sorry about the few things that you mentioned that are being addressed. We are delighted that the overall ammenities were beneficial to you and your family.

Kent
Reviewed 15 May 2015 via mobile

Wonderful staff. When they heard of the medical emergency that had brought me to Salem, I was offered $20 off each night. The room was nice on the surface, but furniture was uncomfortable, most importantly, the bed. If a bed is hard and doesn't give me support, I can't give it more than three stars. After all, sleep is why...

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Helpful?
1Thank cocob
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you your feedback. We are sorry for your reason for coming to Salem. We are glad that we were able to help you during your stay here with us.

Spokane, Washington
Reviewed 12 May 2015

I stayed in this hotel during a trip to Salem for a basketball tournament with my son. The room was very spacious and very well kept! I stayed in an accessible room but really appreciated the bars in the shower to prevent slipping. Bathroom was very large but water pressure was terrible. Loved the living room area and the furniture...

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Helpful?
Thank Dawn S
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your concise review of our hotel. We appreciate your feedback.

Bend, Oregon
Reviewed 8 May 2015

I have stayed 15 nights at the Salem Residence Inn on an out of town work assignment. The hotel staff is friendly and accommodating (I asked for a flatter pillow and while one wasn't immediately found at the front desk, one was delivered to my room in less than 5 minutes). The Monday - Wednesday meals have been well organized...

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Helpful?
Thank jeff d
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your great summary of our hotel. We are delighted that you enjoyed your stay with us.

Walla Walla, Washington
Reviewed 13 April 2015

Service was good and Jonathan was very friendly and helpful. We arrived before check in and he found a room available for us so that we could get our kid into the room after a long day in the car before we were out and about again. The wi fi worked well. The location of the hotel was great for...

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Helpful?
Thank plaidbagel
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Plaidbagel, Thank you for the very thorough review that you posted about your stay with us while here in Salem. We appreciate your valuable feedback. We have reviewed your comments and will seek to make some changes for the things that we can control. Our plain red potatoes that were available on rotation that morning can be embellished with...

Honolulu, Hawaii
Reviewed 30 March 2015

...and yet another noisy on the highway hotel. This Residence Inn is really close to I-5. There was lots of traffic noise all night long. If you want to sleep, it would be good to go to another area of town. There are other hotels nearby, but they are as close to the road. This particular property is looking a...

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Helpful?
Thank CKT808
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review your stay with us. We are sorry that your stay with us was less than perfect. We have looked into the issues that you have mentioned and are correcting them.

Houston, Texas
Reviewed 25 March 2015

This was a comfortable, affordable stay. I particularly appreciate the room set up with two separate bedrooms/baths and a kitchenette. The staff was friendly and helpful. The hotel was quiet, despite being near the freeway. We enjoyed the continental breakfast, though the options were repetitive and staff had trouble keeping the area stocked.

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Helpful?
Thank Katie B
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your concise review of your stay with us. We are delighted that you were able to relax in our larger two bedroom suite. Our breakfast on the weekends is very popular with our guests on the weekends. We look forward to serving you again should you visit Salem in the future.

Klamath, California
Reviewed 18 March 2015

We stayed a total of 3 nights in a 2 bedroom suite. The rooms were very clean and had an apartment like feeling. The power went out on our third night in the early evening so we went to dinner and did some shopping, when we came back the hotel, the power was still out. We asked if we would...

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Helpful?
Thank Krystel P
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your patience in dealing with the power outage that effected the whole community around us as well. I am sorry that we dropped the ball on the compensation that you were offered. Unfortunately, the power outage was out of our control, but we would be delighted to help you if you can contact us with your full...

Hillsboro, Oregon
Reviewed 6 March 2015

This was a standard Marriott Residence Inn. The best part was the quiet location and the helpful friendly staff. Worth staying here. Will come back next time I am in town. The hotel was clean and neat inside. Would only recommend a little better food in the evening receptions. Have had much better at other Residence Inns

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Helpful?
Thank Trafcon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We appreciate your feedback about the evening offering. We are delighted to announce that the Residence Inn brand is moving to a new experience on Monday, Tuesday, and Wednesday evenings to more of a social experience with food samplings from local restaurants, our "On the Grill, night, food truck offfering, and a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 

Additional Information about Residence Inn Salem

Address: 640 Hawthorne Ave SE, Salem, OR 97301-5096
Region: United States > Oregon > Salem
Price Range: $201 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Hotel Style:
#5 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from Residence Inn Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Freeway noise is evident when outside. Rooms on that end of the building could hear traffic.”
 of 5 bubbles frugel-traveler, 13 Jan 2017 | Read review
“ground floor”
 of 5 bubbles MarkPurdue, 21 Nov 2016 | Read review
“Top floor away from elevator is quietest.”
 of 5 bubbles ReidSpencer, 17 Oct 2016 | Read review
“Ask for the quiet area.”
 of 5 bubbles AronaC, 17 May 2016 | Read review
“Rooms on the west side away from the freeway are quieter.”
 of 5 bubbles richardhW7311SV, 27 Jan 2016 | Read review
5 of 5