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Residence Inn Salem

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Residence Inn Salem
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182 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Reviewed 13 February 2015 via mobile

Their attention to detail didn't go unnoticed, their maids always smiled and greeted when I walked by! Management was empathetic with me while trying to solve an issue(unrelated to my hotel experience) super clean and I just love the complimentary social hour!

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Helpful?
Thank Kivonna C
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your awesome review of our hotel. We are delighted that you had a great stay with us.

Sacramento
Reviewed 8 February 2015

I had to come for multiple days from out of state because I had a very sick grandmother. Not only did Timothy place me in a great room, he was helpful with all of my questions and requests. The hotel is located in a quiet area with nice grounds and has a nice breakfast which made it very convenient in...

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Helpful?
Thank Mimimcmillon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your kind words regarding our guest service agent, Timothy. We love his passion for delivering great customer service. We look forward to seeing you again in the near future.

Bend, Oregon
Reviewed 5 February 2015

My past experience staying at a Residence Inn any where in the US has been terrific so I was looking forward to a week's stay while attending week long continued education classes. Reception great, kitchen in my studio terrific, bathroom good. The sofa awful! Very low and a thin small piece of foam for a cushion. Hard corners and no...

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Helpful?
Thank esc2bend
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for your feedback on the furniture. We look forward to a remodel in the near future. We will continue to focus on what we can control, such as being clean and friendly.

Roseburg, Oregon
Reviewed 3 February 2015

We recently had a comfortable stay for one night at this hotel in a studio suit. This is a somewhat older Residence Inn. However, it appeared to be very well maintained, particularly in the suite that we stayed in. The carpeting in the hallway may be nearing the need for replacement. The front desk staff was courteous, professional, friendly and...

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Helpful?
Thank JJLJOregon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to do a very concise review of your stay here with us in Salem. We appreciate the feedback. We know that it will help other people planning their trips to Salem.

Medford, Oregon
Reviewed 3 February 2015

The hotel was fine. my room was clean and having the kitchen area was great. the couch was uncomfortable, could use updaiing sometime. Bed was comfortable. Front desk staff was great. i didn't really eat there just had coffee. Loved having the Costco gas just down the block. Easy access without dealing with downtown traffic.

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Helpful?
Thank LovedGreece
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay and loved that Costco for great gas prices was right there near the freeway access to help you to get back on the road. Thank you for staying with us a reviewing your visit with us.

Bend, Oregon
Reviewed 2 February 2015

I stayed for 5 nights in November, 2014. I have stayed at many residence inn's across the US and found the quality of this one to be in the bottom 25%. The good -- the front desk staff were very friendly. The house keeping staff did their job perfectly. The bad -- the midweek meals/snacks were immediately picked over and...

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Helpful?
Thank jeff d
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your great remarks concerning our front desk staff and our housekeeping staff. We were able to replenish food on the buffet within minutes of running out. I’m sorry that you weren’t able to enjoy the evening social offering that night. We have come up with a better solution on the air freshener system for our exercise room....

Plano, Texas
Reviewed 30 January 2015

I stayed at Residence Inn Salem during my business trip to Salem. The carpet is old, stained, stinky and needs immediate replacement. The décor is dated and depressing. As there are no other Marriott group hotel in Salem, I had to stay at this hotel. Otherwise, I would have changed to another hotel.

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Helpful?
1Thank anbhat
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you so much for taking the time to give us your feedback. It was wonderful to hear that our staff provided you with the great service our important Marriott members, such as yourself, have come to expect. We will make sure to pass on your comments to our team. We have updated our common area scents this year to...

vancouver BC
Reviewed 9 December 2014

Spent one night at the Marriott in Salem Good location. Easy parking. Nice front desk/reception staff. Comfortable beds with nice linens. Very clean accommodations and bathroom with great towels toiletries but the bathroom paper is like sand paper (bring your own ) Excellent continental breakfast to satisfy every one will return on our next trip

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Helpful?
Thank tiggins
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear guest, Thank you for the nice review of your stay with us. We appreciate your feedback. We look forward to serving you again in the future.

Seattle
Reviewed 6 December 2014

The facilities are slightly tired and need of a freshening, and the hotel is difficult to find unless you know just what to look for. (We drove right past it twice, even in the latter case when our GPS device said we were there.) However, the room was perfectly adequate and the "free" breakfast was good; the two attendants kept...

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Helpful?
Thank 44Boppa
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your wonderful compliment of our front desk staffer. We are glad you enjoyed your stay.

San Juan Islands, Washington
Reviewed 21 October 2014

This writer stays at Residence Inns all over the country, 20+ times a year, nothing compared to the days when I was a USA Today Road Warrior, but enough to know which properties are staying on top and which aren't. This was about the 4th time here in couple years. Report this time is a bit of sliding that needs...

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Helpful?
2Thank MikeandSarah
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear traveler, Thank you for your thorough review of your stay with us. I held a luggage cart for you while you went to refuel your vehicle. I was looking for you during our evening social and didn’t see you to offer the cart that I was holding for you and also willing to help you bring your items to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 

Additional Information about Residence Inn Salem

Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Region: United States > Oregon > Salem
Price Range: $197 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Hotel Style:
#5 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from Residence Inn Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Freeway noise is evident when outside. Rooms on that end of the building could hear traffic.”
 of 5 bubbles frugel-traveler, 13 Jan 2017 | Read review
“ground floor”
 of 5 bubbles MarkPurdue, 21 Nov 2016 | Read review
“Top floor away from elevator is quietest.”
 of 5 bubbles ReidSpencer, 17 Oct 2016 | Read review
“Ask for the quiet area.”
 of 5 bubbles AronaC, 17 May 2016 | Read review
“Rooms on the west side away from the freeway are quieter.”
 of 5 bubbles richardhW7311SV, 27 Jan 2016 | Read review
5 of 5