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The Grand Hotel in Salem

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Traveller (109)
Room & Suite (42)
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Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from The Grand Hotel in Salem
Special Offer: 🍇Mid-Valley Wine Trail🍷
Hotel packages
Offers from The Grand Hotel in Salem
Special Offer: 🍇Mid-Valley Wine Trail🍷
Hotel packages
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (648)
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All reviewsconvention centerbentley's grillfree underground parkingdowntown locationwillamette universitystreet noiseliberty streetbreakfast buffetrooms are largeplace to stayhotel restaurantattending a conferenceoatmealsitting areaearly checkstate capitolking suite
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181 - 185 of 641 reviews
Reviewed June 12, 2016

Our stay started with friendly greetings from the front desk staff. The lobby is elegantly decorated with numerous sitting areas. Our room was a spacious suite - a front mini living room with TV that had an adjoining wet bar complete with a mini refrigerator,...More

Thank Carolyn S
Response from Scott S, General Manager at The Grand Hotel in SalemResponded July 7, 2016

Dear Carolyn S., Thank you for staying and taking the time to give feedback. I will take to heart the ambiance of our Marion Room where we serve our breakfast. We will look at how we can create a warmer feel without detracting from the...More

Reviewed June 9, 2016 via mobile

Last time I think I had a room that needed remodeling but it was pretty good this time. The only thing I would recommend is more plug in for chargers, laptops etc. Great restaurant. Great breakfast. Probably be back.More

Thank Debi H
Response from Scott S, General Manager at The Grand Hotel in SalemResponded July 7, 2016

Dear Debi H, I am so happy that the renovation items made a positive impression! We did replace all of our lamps and each of them have built in plug ins so that you don't need to lean over the nightstands or behind the couch...More

Reviewed June 9, 2016

Loved this hotel stayed for 8 nights visiting our son and daughter in law who live in Salem. Found it the best location as you can walk into town, near all the large stores, shops and restaurants. Good facilities, swimming pool and jacuzzi. Also great...More

Thank Suewoody23
Response from Scott S, General Manager at The Grand Hotel in SalemResponded July 7, 2016

Dear Suewoody23, Thanks for the great comments, we're so glad that you chose our hotel for your visit. Scott Snyder General Manager

Reviewed June 3, 2016 via mobile

This is my sixth stay here at this hotel. Great location, Free parking, friendly check in, nice clean rooms, wifi, great breakfast buffet. Can't go wrong with this place. My only complaint, no rewards program or AAA discounts. They charge the same price online as...More

Thank akbuddie
Response from Scott S, General Manager at The Grand Hotel in SalemResponded June 6, 2016

akbuddie, Thank you again for the wonderful comments. We strive to maintain the highest of standards. While we don't have a rewards program, we do try to maintain a pricing model that is less expensive then the "flagged" properties in Salem, rate integrity for our...More

Reviewed June 2, 2016

The room was nice and the staff were friendly and helpful when we needed a broken lamp replaced. But the breakfast buffet was what I would expect for a $70 hotel -- not very good (food was so-so and the space was crowded). I mentioned...More

Thank closetopacific
Response from Scott S, General Manager at The Grand Hotel in SalemResponded June 6, 2016

Dear closetopacific, Thank you for the feedback, it appears that there has been a significant length of time from when you stayed to posting the review. I do believe based on the many other comments identifying breakfast as a highlight that whatever issues you noticed...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$186 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Salem
#3 Romantic Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$186 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Salem
#3 Romantic Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (42)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
BCarterR
March 16, 2018|
Answer
Response from Scott S | Property representative |
BRarterR, Thank you for the inquiry. Our pool, spa and fitness room hours are from 5:30am-10pm each day. Salem does have a couple of 24 hour type gyms, they would be accessible by driving as they are at least 2-4 miles... More
0
Votes
Lynda O
March 11, 2018|
AnswerShow all 2 answers
Response from Mary S | Reviewed this property |
No they are not. They do not allow pets.
0
Votes
Nick1214
August 3, 2017|
AnswerShow all 6 answers
Response from HappinessIsFree | Reviewed this property |
It is less than a mile from the Capitol building. It would be a beautiful place to stay for the eclipse if they have rooms available. There were no balconies in the rooms I stayed in there, however there is a park across the... More
1
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Room Tips
"Get room on upper floor with view to the east."
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"Some views are not the best, but the inside of the hotel is VERY nicely appointed."
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"I've stayed in several rooms on different floors.. All great."
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"Grab a steak at Bentleys!!"
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