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The Grand Hotel in Salem

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Traveller (109)
Room & Suite (45)
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Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from The Grand Hotel in Salem
Special Offer: 🍇Mid-Valley Wine Trail🍷
Hotel packages
Offers from The Grand Hotel in Salem
Special Offer: 🍇Mid-Valley Wine Trail🍷
Hotel packages
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Reviews (652)
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All reviewsconvention centerbentley's grillfree underground parkingdowntown locationwillamette universitystreet noiseliberty streetbreakfast buffetrooms are largeplace to stayhotel restaurantattending a conferenceriverfront parksitting areaoatmealstate capitolearly check
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21 - 25 of 645 reviews
Reviewed January 23, 2018 via mobile

Very noisy! Street noise was terrible. Walls and ceilings are paper thin! I could hear my neighbors every time they sneezed! Cooling/heating unit insufficiency to cool/heat room. Restaurant is over priced for the quality of food and the amenities (gym and breakfast) are opened at...More

Thank Jill J
Response from Scott S, General Manager at The Grand Hotel in SalemResponded January 24, 2018

Dear Jill J, Thank you for your comments, we are very sorry that we did not meet your expectations. I do hope that if you travel to Salem often, that you will have success finding a facility that meets your needs. We do value all...More

Reviewed January 3, 2018

My husband and I stayed here New Year's Eve and were pleased it wasn't crowded or noisy. We had driven from a nearby town, seen a movie and wanted to settle in for the evening. The gracious Grand Hotel fit the bill in every aspect....More

Thank Sunsetwoman1
Response from Scott S, General Manager at The Grand Hotel in SalemResponded January 5, 2018

Dear Sunsetwoman1, We are so happy that you and your husband had a great time for the evening, it is nice to have fun excursions. I will pass along the compliments regarding the desk staff assistance with Bentley's seating. The fire pit is very comfortable...More

Reviewed December 25, 2017 via mobile

This is a great hotel for me to stay at not only for the location (close to my family) but for the amenities. Walking distance to everything in downtown Salem, dedicated free underground parking, free wi-fi, nice bar & restaurant on site as well as...More

Thank akbuddie
Response from Scott S, General Manager at The Grand Hotel in SalemResponded December 26, 2017

Dear akbuddie, Thank you for the wonderful comments and recognition for the Housekeeping and Maintenance team! These folks are the "unsung heroes" of helping keep everything looking good and working efficiently. We understand the enticement of the points programs, as an independent hotelier, we attempt...More

Reviewed December 13, 2017

We were in Salem for a concert at the Elsinore Theatre and chose to stay within walking distance - The Grand. Easy parking and friendly, efficient front desk staff made our arrival a breeze. The calamari at Bentley's was excellant. The walk to and from...More

Thank sunshinekrisa
Response from Scott S, General Manager at The Grand Hotel in SalemResponded December 14, 2017

Dear Kristin A, We are so happy that you found us, the Elsinore is an incredible facility. I've attended several events there myself and am always pleased with the sound quality and efficiency of the staff. We are relieved that the medical emergency was quickly...More

Reviewed December 5, 2017 via mobile

Chose this hotel for a romantic weekend away from home. The hotel offers a romantic getaway package and you can book a room of your choice. The hotel has a room with a jacuzzi, but know there is a jacuzzi as part of the hotel...More

Thank N G
Response from Scott S, General Manager at The Grand Hotel in SalemResponded December 6, 2017

Dear N G, Thank you for the comments, I think that romantic getaways are greatly under-rated, I applaud you for showing your "significant other" how special they are! The Bentley's comments and staff observations are all very much appreciated as well. Thank you, Scott Snyder...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$187 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Salem
#2 Best Value Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
#3 Romantic Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$187 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Salem
#2 Best Value Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
#3 Romantic Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (45)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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BCarterR
March 16, 2018|
Answer
Response from Scott S | Property representative |
BRarterR, Thank you for the inquiry. Our pool, spa and fitness room hours are from 5:30am-10pm each day. Salem does have a couple of 24 hour type gyms, they would be accessible by driving as they are at least 2-4 miles... More
0
Votes
Lynda O
March 11, 2018|
AnswerShow all 2 answers
Response from Mary S | Reviewed this property |
No they are not. They do not allow pets.
0
Votes
Nick1214
August 3, 2017|
AnswerShow all 6 answers
Response from HappinessIsFree | Reviewed this property |
It is less than a mile from the Capitol building. It would be a beautiful place to stay for the eclipse if they have rooms available. There were no balconies in the rooms I stayed in there, however there is a park across the... More
1
Vote
Room Tips
"Ask for the family hot tub room!"
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"Get room on upper floor with view to the east."
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"Some views are not the best, but the inside of the hotel is VERY nicely appointed."
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"I've stayed in several rooms on different floors.. All great."
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