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BEST WESTERN Ponderosa Lodge

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648 Reviews from our TripAdvisor Community

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Showing 640: English reviews
MISSION VIEJO
2 reviews
Reviewed 5 days ago NEW

Quaint hotel with wonderful decor, awesome staff, and beautiful views. Wasn't expecting much but this Best Western truly delivered. Strongly recommend this hotel. Early check in (before noon) and staff was able to expedite room.

Review collected in partnership with Best Western

Helpful?
Thank AParent_12
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Hello AParent_12 - Thank you for such a nice note which you left for us after you stay over the Thanksgiving holiday time period. We're so glad you found our facilities and services to be better than you expected. It's always nice for us to hear and it shows there are still good lodging experiences out there for travelers, even... More 

Renton
Level Contributor
5 reviews
Reviewed 1 week ago

I have nothing negative to say about the place. Brought with me two large dog, pet area was well thought out. It could stand to have a light. The location and setting, along with the Llama made for a peaceful setting.

Review collected in partnership with Best Western

Helpful?
Thank Marleen M
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Marleen M - Thank you for taking the time to add a note to TripAdvisor, as you did on Best Western Medallia. It's great to know that you enjoyed your stay and that the pet area worked well for your Great Danes. Travel safely and we'll see you on your next trip through Sisters! Loy Helmly & Staff! More 

bend, oregon
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

We had our wedding here...yep you read that correctly! Our wedding...they have a mostly unused space that is used for a board room and I think a quilting show and other random groups...but never for a wedding. There is an outdoor BBQ. and the space opens up to a park like setting and outdoor pool. We had about 40 guests... More 

Helpful?
Thank marlisaiahmama
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Hello marlisaiahmama - Congratulations on your wedding (even though its belated) and thank you for such a nice note. We have to admit that that we were surprised to read your comments about your wedding here. We often have guests rent our Ponderosa Meeting Room for all sorts of different uses, but your wedding is one of the first that... More 

Springfield, Oregon
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We stayed two nights and had a great time. The room was large, with table and chairs, a sofa and a king-size bed. Our room had a microwave and refrigerator and two sinks. The continental breakfast was perfect, and coffee was provided in the room as well. We loved drinking coffee while sitting on the patio chairs, watching the deer... More 

Helpful?
Thank speggary
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear speggary - It's great to know that you enjoyed your stay with us! Yes...winter is on its way and we enjoyed our first light snowfall last night, so that outdoor hot tub was even more magical. We appreciate you letting other guests know about our facilities and services and our "walking distance" proximity to down town, yet we have... More 

Hillsboro, Oregon
2 reviews
Reviewed 2 weeks ago

Great place to stay. Comfortable, clean, quiet, and we were able to get an early check in. Recommend it. Easy to get to, feed the Llamas next door, and sit in the hot tub at night. Friendly helpful staff. No elevator, so if you have bad knees ask for the ground floor.

Review collected in partnership with Best Western

Helpful?
Thank Horsieheidi
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Horsieheidi - What a fun name for an equine lover! We're so happy that you enjoyed your stay in our western themed town of Sisters. Combined with our own log styled structure, expansive lawns underneath towering Ponderosa pines and a "country feel" to the property here, you must have felt right at home! Your suggestion to other travelers about... More 

Dallas, Oregon, United States
1 review
Reviewed 3 weeks ago

We are regular Best Western customers and we always enjoy our stay at the Sisters BW! Great service, beautiful grounds, wonderful service, and the large, gorgeous rooms are the best! You couldn't ask for a better place to stay! Anyone wishing for a first rate travel experience should stay here!

Review collected in partnership with Best Western

Helpful?
Thank A4546HRjohnw
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Ar546HRjohnw - We are so glad you enjoyed your recent visit with us. The Aspen Suite in which you stayed certainly does have "all the bells and whistles" of a luxury styled room and the western motif of our interior design adds to the ambience here. Our standard rooms are nice, but our suites are superb and we're glad... More 

Portland, United States
1 review
Reviewed 3 weeks ago

We were greatly surprised of the spacious room. It was beautifully decorated with western style. It felt like a luxury cabin were we could relax and rest. If we were to stay longer, we would of loved to walk the trails. We will come back and stay again.

Review collected in partnership with Best Western

Helpful?
Thank Ellen B
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Ellen B - It was nice to read your review here on TripAdvisor (as well as Medallia) and to hear that you enjoyed your room so much! The suites here at the Ponderosa Lodge are truly nice rooms and we're glad you noted them for other travelers to know about. Our standard rooms are nice as well, but the... More 

Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago

Very accomadating staff. Clean, nicely decorated rooms. Nice breakfast spread. Close enough to Sisters to walk to town. We always bring our pet and they provided a basket with bisquits, bags for poop pick-up and a sheet to cover the bed. They also honored a gift certificate we forgot to bring.

Review collected in partnership with Best Western

Helpful?
Thank Tina G
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Hi Tina G - Thank you so much for taking the time to record some observations about your recent stay with us so that other travelers can see the quality of our facilities and services. I sent you a note on the Best Western Medallia system but wanted to send a reply here as well. We appreciate being able to... More 

Prineville, United States
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

I have stayed at the Ponderosa about 10 times, mostly for business. Even if it was for pleasure, it would be my first choice when staying in Sisters. It's just a cool place. The grounds are well kept and there is a small herd of llamas. Nice, covered outdoor pool with a hot tub. Rooms are finished in a cool,... More 

Review collected in partnership with Best Western

Helpful?
Thank Scot L
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Scot L - We were glad to read of your recent stay (also on Medallia) and to know that you stay with us so often for business. We have a lot of business travelers who stay with us as our location is convenient for so many reasons. Thanks for commenting favorably on so many aspects of your visit and... More 

Gresham, United States
1 review
Reviewed 26 October 2016

Comfortable, clean and a great value. Location right on the edge of town is perfect. Suites are spacious and work well for gatherings. Free breakfast was surprisingly good. Best: all the staff were polite and helpful, Kalli at the front desk was friendly and totally on top of things.

Review collected in partnership with Best Western

Helpful?
Thank Michael T
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Hello Michael T - Thank you for your notes about your recent visit and helpful hints about the spacious Aspen suites which we have in addition to our Lodgepole (standard) rooms. Thanks also for complimenting Kali and I responded to you via the Best Western Medallia system. We're glad everything met with your approval and we'll look forward to your... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Ponderosa Lodge

Address: 500 Highway 20 West, Sisters, OR 97759
Region: United States > Oregon > Central Oregon > Sisters
Price Range: $175 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Ponderosa Lodge 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Ponderosa Hotel Sisters
Best Western Sisters
Sisters Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Ponderosa Lodge staff and other travellers.
4 questions
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Questions? Get answers from BEST WESTERN Ponderosa Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor gives a slightly better view”
 of 5 bubbles MCB11, 20 Oct 2016 | Read review
“we had a 2nd floor room , included a balcony with a great view of grass & trees and near pool.”
 of 5 bubbles kaarens2016, 18 Oct 2016 | Read review
“Upper rooms would be quieter (depending on other guests).”
 of 5 bubbles GibBob, 12 Oct 2016 | Read review
“Not sure if there is a bad room in this place!”
 of 5 bubbles ESanDiego, 1 Oct 2016 | Read review
“Second floor, second floor, second floor!”
 of 5 bubbles Worldtrekkies, 30 Sep 2016 | Read review
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