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Best Western Ponderosa Lodge

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Best Western Ponderosa Lodge
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675 Reviews from our TripAdvisor Community

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Showing 667: English reviews
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Eugene, United States
Reviewed 3 days ago NEW

Good, I feel it is simply over valued for what one receives. Breakfast - I like bacon and eggs, biscuits available were rock hard. I like the space size for each room. People upstairs movement is very audible. Bottom line I will come back, I wish some things were better. I wouldn't stay there with my wife, business - o...

Review collected in partnership with Best Western
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Helpful?
Thank 284jayz
Management response:

Dear 284jayz - Thank you for your candid notes here. We enjoy hearing from our guests, even when it's about areas in which we can improve. I remember your notes from the Best Western Medallia guest response system and I sent you a reply there with some additional information. Although your recent stay in one of our standard rooms was...

Portland, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Stayed for 2 nights in Ponderosa Best Western in Sisters Oregon. The hotel is centrally located and we visited the downtown area on foot from the hotel. The front desk people were very welcoming. Answered all our questions and easily accommodated our request to stay an extra hour before checkout. The room was very nice, clean, and the beds were...

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Helpful?
Thank Mary B
About Hotel's Favourite Review
Management response:

Dear Mary B - What a thorough review you provided! Thank you so much for taking the extra time to provide a "virtual tour" of our property and describing the facilities and services so well. I'm sure other guests will find your notes helpful and we hope that they come and visit and are as pleasantly surprised as you were!...

Eugene, Oregon
Reviewed 1 week ago via mobile

Drive from Eugene to Sisters to see Zepparella at The Belfry. Quick walk to and from Main St! Our rooms were nice a quiet. Bed was perfect. BUT!!!!! The alarm clock went off at 5:30AM!!! Sadface indeed. Staff was courtious and friendly. Hottub was nice and breakfast was warm.

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Helpful?
Thank MrandMrsGoodtimes
Management response:

Hello MrandMrsGoodtimes: We were so glad to know that you enjoyed both the concert here in town and your stay with us....except for the alarm clock error. I was glad I was at the Front Desk when you checked out so I could assist you with your final bill. We've spoken to our housekeeping staff to be sure they remember...

Newport, Oregon
Reviewed 1 week ago

I love the location, the scenery, the rooms, breakfast was great. Our room was large, comfortable, clean. Staff were friendly and accommodating. Beautiful place to stay, I wish we could've stayed longer. When we go back to Sisters this is where we will stay.

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Helpful?
Thank Tami J
Management response:

Hi Tami J - We're so glad to know that you enjoyed your visit recently. Thanks for leaving such wonderful comments about so many elements of our facilities and services. We always enjoy hearing that we're "on the mark" for our guests' expectations and we appreciate knowing you'll stay with us again sometime. We hope it will be soon! Loy...

Hood River, United States
Reviewed 2 weeks ago

You never know what you are going to get with a Best Western. I would place this one at the top of the BW list. Really a very nice place. Easy access from main highways, yet surprisingly quiet and secure feel to it. Very clean and spacious rooms.

Review collected in partnership with Best Western
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Helpful?
Thank 192carlyh
Management response:

Hi 192carlyh - Thanks again for your great notes about your recent stay with us. We really appreciated hearing that we provided a pleasant surprise for you during your travels. We work hard to meet or exceed our guests' expectations and to hear that we're on the mark is encouraging! (I also sent you a note on the Medallia -...

Chico, United States
Reviewed 4 weeks ago

A quite clean place in a nice location. Super friendly staff. surrounded be trees but close to town. One of the best hotel locations I have seen. A really good place to stay with pets. There is plenty of room to walk them or even go for walks yourself in a wooded setting.

Review collected in partnership with Best Western
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Helpful?
Thank lancew51
Management response:

Dear lancew51 - How nice of you to leave some notes here for travelers, as well as on the Best Western Medallia guest response system. We're so happy to know that you enjoyed your visit to Sisters and the Ponderosa Lodge. We are fortunate to have a great location near town, yet with a rural feel that many people enjoy...

Portland, Oregon
Reviewed 18 February 2017 via mobile

Room was big, charming western decor, actually luxurious. Couch and armchair in living area, jacuzzi tub, fridge and microwave. Breakfast was better than the typical motel fare. Not walkable to town, but it's a very short drive.

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Helpful?
Thank Moonlt
Management response:

Dear Moonlt - Thanks for the nice notes about your recent visit! We're happy to hear that you enjoyed staying in one of our suites. They are very luxurious and the extra furnishings and amenities make them very comfortable! Out standard rooms are nice, but the suites are the best! Come see us again in the summer. Though it is...

Crooked River Ranch, Oregon
Reviewed 15 February 2017

Our stay was a Valentine's get away. Located in beautiful Sister's OR. The hot tub was open for winter. The rooms are lodge themed, and very large. The breakfast had protein foods, instead of cheap pastry. The llamas are adorable. But there was so much snow that we couldn't walk up to them, as a path was not cleared of...

Review collected in partnership with Best Western
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Helpful?
Thank gregmM3012LD
Management response:

Dear gregmM3012LD - Thanks for the nice notes left after your Valentine's Day stay with us! We're glad you found so many elements of our facilities and services to your liking while you were here. It was really nice of you to comment on the breakfast offerings because that meal can be so personal to some guests and "having a...

Stayton. Oregon
Reviewed 11 February 2017

This location and motel is the nicest place to stay, always a treat to stay there. The rooms are great , comfortable ,easy to relax, it is comparable to staying at a resort. Our favorite place to stay when we need a break.

Review collected in partnership with Best Western
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Helpful?
Thank Darryl O
Management response:

Dear Darryl O - Thanks for some great notes about your recent stay! We're happy to know you enjoyed your visit and that we're your go-to place for a quick getaway or "staycation". We appreciate you alerting other travelers about our resort-style property and we'll look forward to your next visit with us! Best regards, Loy Helmly & Staff

Corvallis
Reviewed 10 February 2017

We loved absolutely everything about our stay, all the way down to the beautiful snow everywhere .We can't wait to get back for another stay and we will be sharing our experience with friends and family!

Review collected in partnership with Best Western
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Helpful?
Thank Shelly R
Management response:

Dear Shelly R - Thanks for posting a note here on TripAdvisor as well as on the Best Western Medallia system. We appreciate your extra effort to tell other travelers about us! Take care and we'll see you again soon! Loy Helmly & Staff

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Best Western Ponderosa Lodge

Address: 500 Highway 20 West, Sisters, OR 97759
Region: United States > Oregon > Central Oregon > Sisters
Price Range: $175 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Ponderosa Lodge 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Ponderosa Hotel Sisters
Best Western Sisters
Sisters Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Ponderosa Lodge staff and other travellers.
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Questions? Get answers from Best Western Ponderosa Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the second building are furthest from the road - although there was little road noise in any of the locations.”
 of 5 bubbles B7304OSmaryb, 19 Mar 2017 | Read review
“Rooms facing to the south have better views.”
 of 5 bubbles 4reelmoto, 29 Jan 2017 | Read review
“Second floor gives a slightly better view”
 of 5 bubbles MCB11, 20 Oct 2016 | Read review
“we had a 2nd floor room , included a balcony with a great view of grass & trees and near pool.”
 of 5 bubbles kaarens2016, 18 Oct 2016 | Read review
“Upper rooms would be quieter (depending on other guests).”
 of 5 bubbles GibBob, 12 Oct 2016 | Read review
5 of 5