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Comfort Suites

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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197 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Bellevue, Washington
Reviewed 11 November 2015

This hotel is modest in grandeur but huge in style with a smile. They have caring staff, clean rooms and comfortable beds. What I truly appreciate is a nice clean deep tub to soak in after traveling by road down to see my mom. Tubs and clean tubs are hard to find in a lot of nicer hotels today. The...

Thank BreJohnG
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for your review! Our housekeepers will be glad to see you noted their attention to detail in the bathroom--our housekeeping manager keeps a close eye on bathtubs to make sure they are up to par. Thank you for choosing our hotel; we hope to see you again!

Reviewed 9 November 2015

stayed recently for one night on business, Staff was friendly and helpful, easy on and off the freeway, but far enough back so very little road noise. Rooms was large and well maintained. Bed was comfortable, pillows were small but there were 5 (Choice hotels seem to love small pillows) My room had a full size Jacuzzi, good water pressure...

Thank lkm55
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for taking a minute to review your stay. We really appreciate when we get detailed feedback. It's nice to hear that "easy" things that everyone should get right (hot food, good water pressure, etc) are definitely happening. As you said, not everyone makes these things happen! Have safe travels during the holiday season!

Reviewed 7 November 2015

It was one of the largest hotel rooms I've ever stayed in; the high ceilings made the place even more spacious. Sleep easily in the King bed; note the added safety of a built-in night light in the bathroom. Wonderful breakfast and free newspaper included. Bring earplugs if you're a light sleeper; flushing toilets in neighbouring suites sound like a...

Thank ccvvbb
Kari P, General Manager at Comfort Suites, responded to this review

We're glad you enjoyed our staff and your room! We do have earplugs available at the front desk for our light sleepers. We'll look forward to your next stay and make sure to have them ready for you!

Redmond, Oregon
Reviewed 21 October 2015

Price was a factor in deciding to stay at this hotel. What a great stay. The staff, from front desk to housekeeping to breakfast, were right on top of things. They were not afraid to share a story or be heard laughing during the "daily grind". Spoke with one young woman who has been there for about 10 years. She...

Thank Gerald B
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for Gerald! It's true that many of our staff have been with us for a very long time; I've been here for 6 years and I think half of the staff still outrank me in senority! We try really hard to find people who believe in hospitality and once we find them, we do everything we can to...

Seattle, Washington
Reviewed 19 October 2015

Super nice suite room with seating area! VERY CLEAN! Super comfy bed and pillows! Friendly Staff, snacks for sale in lobby. Breakfast in the AM, 24 hour business center. Only complaint. I was in an end of the hall room and it was VERY difficult to maintain free wi fi signal. I would stay here again in a heartbeat!

Thank 12thManTraveler
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review 12thManTraveler! We appreciate the feedback about the wi-fi. We've been looking at upgrades and it helps to know how the system is doing throughout the hotel. We'll keep everyone posted on when those upgrades happen. Can't wait until your next visit!

Oxnard, California
Reviewed 16 October 2015

All the staff is so friendly and very helpful, including the top managers and all the housekeeping staff. Not only do they greet everyone with big friendly smile, but they are very professional. We have stayed at this property many times and keep coming back. Special thanks to Kari, Kristin, Sara, Linda, Sally, Chris, Shelby, Paul and so many others...

Thank shirley g
Kari P, General Manager at Comfort Suites, responded to this review

Shirley you are just so good to us! Our staff really appreciated seeing their names in your review. We understand that many guests know us just like we know them, but it was still a wonderful reminder of how we really do have a Comfort Suites "famiy". Your loyalty to our hotel and our staff is truly appreciated.

Santa Rosa, California
Reviewed 14 October 2015

We wanted to stay away from the college side of town and found this hotel. It was clean and close to restaurants. It was easy to get on and off the freeway. The hotel was quiet and the staff pleasant.

Thank R J
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for your review! Perfect is a very high compliment, and it is always the goal here. Thank you for trying us out and giving us a chance to win your business. Hope to see you again soon!

Reviewed 5 October 2015

Stayed two nights October 2015. Location: Great area of lots of restaurants and ease of access to I-5 freeway, yet a very quiet location. Rooms: Ultra clean and conveniently outfitted, with office chair at roomy desk, flat screen TV, microwave and mini-fridge, roomy dresser, closet "area" (open to the room). Shower/tub combo with the BEST showerhead ever at a high-ish...

Thank Dea B
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for your helpful review. I am disappointed that we didn't do more to start things off right on the first night and am so glad we were able to recover thanks to Sabrina. We hadn't thought to put ear plugs in the rooms, but we can certainly take that suggestion and make it happen. All of...

Bangkok, Thailand
Reviewed 3 October 2015

We stayed just one night in the Springfield Comfort Suites, on our way back from Crater Lake National Park (about 3 hours drive). The stay was perfect for us. Smooth check in, great clean room, excellent bed, comfortable bed linens, good amenities, microwave, fridge, fast free wifi, excellent breakfast (including ham and lots of fruit). The hotel is also conveniently...

Thank Raintree_Thailand
Kari P, General Manager at Comfort Suites, responded to this review

I hope the rest of your trip to Crater Lake was as great as your stay with us! It is a wonderful destination. We are glad you were rested and ready to go for your trip!

Santa Clarita, California
Reviewed 29 September 2015

I'm just so thankful that I ran out of choices of hotel rooms. This is so important that we have to assist my child with moving in into her dorm. Comfort suites was where my family ended up to stay. This place was very such an excellent place to stay! From Mr. Paul at the desk - so courteous, wlecoming,...

Thank Maria S
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for staying with our hotel and writing a review! It sounds like you have truly joined our Comfort Suites "family" and we can't wait to see you again when you are visiting your daughter! (maybe Thanksgiving?) See you soon!

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Pool/Beach Area (2)
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07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 969 Kruse Way, Springfield, OR 97477-1074
Region: United States > Oregon > Springfield
Price Range: $160 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#1 Family Hotel in Springfield
#1 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the room at the lobby”
VinceR877, 22 Feb 2017 | Read review
“I stayed on the third floor. No noise.”
BobbyBluewaters, 5 Oct 2016 | Read review
“First floor, end of hall was quiet and convenient to pool, exercise room, ice machine, exit and stairs to laundry.”
D4411PKgeorgea, 24 Sep 2016 | Read review
“Front facing room was large and bright”
, 29 Aug 2016 | Read review
“Stay away from pets unless you bring one.”
RichardK121, 7 Aug 2016 | Read review
5 of 5
US$129* /night
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Prices are for 1 room, 2 adults
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