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Hilton Garden Inn Eugene / Springfield

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Hilton Garden Inn Eugene \/ Springfield
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690 Reviews from our TripAdvisor Community

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Portland, United States
Reviewed 4 weeks ago

Stayed here for a youth volleyball tournament, so the place was full. Breakfast staff were overwhelmed at peak times, but maintained a friendly, helpful, and efficient attitude. I had never stayed at a Hilton Garden Inn and would have compared it to a Marriott Courtyard, but I was pleasantly surprised at the quality of the accommodations.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lindasb2017
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear lindasb2017, Thank you so much for choosing our property and for sharing such an awesome review. We need and use all the feedback from our guests to help our team better understand the opportunities to go above and beyond. We are glad to hear that our quality really stood out in such a pleasant way. Also our breakfast team...

Woodburn, Oregon
Reviewed 4 weeks ago

This hotel is very conveniently located off of I-5. The whole hotel is clean and the staff is always very friendly and accommodating. The kids love the pool and hot tub area and it's approximation to area restaurants and amenities is great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Zachary W
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Zachary W, Thank you so much for taking the time to share the experience you had here at our property. We are so happy that you choose to stay with us and your kids have had such a great time at the pool. We are also excited to hear that our team has stood out in such a great...

Seattle, Washington
Reviewed 20 February 2017

We usually stay at another hotel at this location. It was full so we tried the hilton garden inn. It's right next to the freeway. Facility is in good shape. But it was very expensive compared to other hilton garden inns in this pat of the country. Thus i didn't think it was a great value. But it was an...

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Helpful?
1Thank robertwN6044RA
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear robertwN6044RA, Thank you so much for not only choosing to stay at our property but also for sharing the experience you had with us. Reviews are crucial to help our team improve our performance. Our team goal is 100% guest satisfaction and the only way we can get there is with information provided in reviews like yours. We are...

Mica, United States
Reviewed 20 February 2017

This was my third time to this hotel, very good service, clean clean clean, I receved a very quiet room with a comfy bed, surpassed my expectations yet again! look forward to my next visit, never disapointed!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Daniel H
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Daniel H, Thank you so much for choosing to stay with has on so many occasions. We are also excited that you decided to share your experiences here with us. It is great to hear that our team and their service really surpassed your expectations. As a team we are always trying to WOW our guests and it is...

Federal Way, WA
Reviewed 16 February 2017 via mobile

I stayed here one night. Their shuttle service is a great plus. Picked me up from the airport, took me to work, etc. Dinner was great and lounge busy with business travelers. Room clean but a bit worn. Bed was only downside. I usually love hotel beds but this one for me was miserable. I would stay here again though...

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Helpful?
1Thank WendyFederalWay_WA
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear WendyFederalWay_WA, Thank you so much for writing such a great review for our property. Reviews are vital to our growth as a property. We are so proud to hear that our team and service are such a huge reason for your willingness to return. Please know that your bed concern is something our management team takes seriously. They will...

Yakima, Washington
Reviewed 14 February 2017 via mobile

The Hilton garden inn's have restaurants that why I usually pick them. This one did as well. Service was decent. The hotel lobby staff are super friendly and totally helpful. I would give more of a good rating but under our bed was someone else's water bottle cap, the smoke detector was hanging from the ceiling and the desk was...

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Helpful?
1Thank PowerhouseGrill
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear PowerhouseGrill, Thank you so much for not only choosing our property but also for sharing the experience you had here with us. It is very wonderful to hear that our team really stood out as friendly and helpful. We are also excited to know that our on site restaurant really encourages you to stay with us. Regarding the issues...

Walnut Creek, California
Reviewed 13 February 2017

Very friendly and helpful check-in staff. Food in the restaurant was good, although the service was a step below the check-in. Location is very convenient to I-5 and close to other shopping and restaurants.

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Helpful?
1Thank lronhaar
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear lronhaar, Thank you so much for taking time out of your day to share a review of our property. It is exciting to see that you not only choose to stay at our property but you also found our team to be very friendly and helpful. We are also happy to hear that our location was convenient for you...

Palo Alto, California
Reviewed 30 January 2017

We stay in Eugene regularly to visit family. We have stayed at 2 other hotels and were deeply disappointed by the shabbyness of accommodations at the valley river inn and a suites one near the UofO football stadium. We have stayed at the Hilton Garden Inn in Springfield 4 or 5 times now and are always pleased with the spacious...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kal150
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear kal150, Thank you so much for choosing our property on multiple occasions and for sharing a review of your time here with us. We are so happy to see that we have been able to not only impress you on one occasion but of 4 separate visits. As a team, being able to WOW our guests consistently and on...

MEDFORD, United States
Reviewed 30 January 2017

Great place to stay while traveling through, food is great and prices are reasonable. Very clean well equipped hotel. The amenities are very good, towels are great. Hotel is well lighted and you feel very safe in the surroundings. Rooms have many outlets for your electronic equipment.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lucia I
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Lucia I, Thank you so much for choosing to stay at our property and for sharing such a great review. It is so wonderful to see that so many good things jumped out to you during the visit. Being able to feel safe as you travel from home is always important and we are proud to hear that our...

Central Point
Reviewed 28 January 2017

The old saying " you get what you are paying for " holds true for the "free wifi" ! Other than that it's a very nice place to stay. Location is very good just off interstate 5. Close to shopping and places to eat.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bandonboy
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Bandonboy, Thank you so much for choosing to stay with us and then for sharing that experience. We truly appreciate all reviews and use the information provided to help our team gain a better understanding about the opportunities to go above and beyond. It is wonderful to hear that our location really stood out as a positive for you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 

Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway St, Springfield, OR 97477-1058
Region: United States > Oregon > Springfield
Price Range: $161 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Number of rooms: 149
Reservation Options:
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Hotel Style:
#1 Business Hotel in Springfield
#2 Family Hotel in Springfield
#2 Romantic Hotel in Springfield
#2 Green Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Eugene / Springfield staff and other travellers.
1 question
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Winnipeg
6 months ago

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Questions? Get answers from Hilton Garden Inn Eugene / Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are probably quieter”
 of 5 bubbles 4Bug-a-Boos, 13 Mar 2017 | Read review
“Make sure yor room is not above kitchen exhaust fans! The odors and smoke are overpowering.”
 of 5 bubbles JetSet5950, 16 Jan 2017 | Read review
“Always ask for high floor rooms when available and the back facing rooms over look the river.”
 of 5 bubbles AlW317, 14 Dec 2016 | Read review
“my room was on the top floor next to elevator but it was relatively quiet.”
 of 5 bubbles Sharp011, 10 Dec 2016 | Read review
“Whirlpool room is worth the extra cost! You won't regret it”
 of 5 bubbles knotheadsrus, 30 Aug 2016 | Read review
5 of 5