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Shilo Inn & Suites - The Dalles

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Shilo Inn & Suites - The Dalles
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273 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn & Suites - The Dalles
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Showing 270: English reviews
Duluth, Georgia
Reviewed 13 October 2014

Very helpful front desk. Still uses metal keys for doors. I found front desk clerk Kristina, very helpful. Looked up my Star Rewards number and great customer service. Restaurant is good with very tasty food. No elevator, if you are disabled or handicapped. A pleasant, quiet hotel with great customer service. Easy on off highway location. Not far from Mount...

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Helpful?
Thank Scott P
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear scottp, Thank you for your recent review. I am glad you enjoyed your stay. I will pass along your kind comments about Kristina. We look forward to welcoming you back again. Sincerely, H. Baker- General Manager

Reviewed 9 October 2014

I must comment on the young lady working the front desk, her name is Shy. Shy had a lobby full of people to check in by herself. She was professional and courteous. She kept her cool and handled each party with the same degree of attention. She acknowledged each customer and meticulously checked them in and answered all their questions....

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Thank Charles L
Reviewed 4 October 2014 via mobile

Wow have these hotels gone downhill. As the previous reviewer said, "brutal!" The mattress was hard as a rock, the pillows were pathetic. Probably could have handled them if it weren't for the crashing on & off of the A/C. Worst night's sleep ever.Easy to see whoever owns these hotels hasn't put a cent in them since oh, maybe the...

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1Thank Sluggo222
Reviewed 24 September 2014 via mobile

Very out dated and way over priced. The bed was hard, the pillows were flat, bathroom was filthy and they didn't even have the mini shampoo for us. The restaurant was pretty good but overall experience very poor. I would not stay here again. You have been warned.

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2Thank Salmonflies
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Salmonflies, Thank you for your recent review. I apologize that your experience was less than satisfactory. I hope that you will give us a future opportunity to earn your confidence. Sincerely, H. Baker-General Manager

Solana Beach, CA
Reviewed 23 September 2014

Business/pleasure trip to The Dalles for one night. Was upgraded at check in so am curious as to what original room would have been. Room decor very dated, chipped paint on the walls, shower - very little water pressure and couldn't turn it completely on shower, water still came out of tub faucet, hair dryer didn't work. I called the...

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3Thank SS3170
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear SS3170, Thank you for your recent comment. I apologize that your stay was not satisfactory. Guest comments are important to us and we use them to help improve our overall guest experience. We do hope that you will consider staying again so that we may regain your confidence. Sincerely, H. Baker-General Manager

Port Ludlow, Washington
Reviewed 21 September 2014

We have stayed at the Shilo Inns for years. What I like about them is that the rooms are larger, generally suites. Yes, slightly outdated, but so am I. First, I did upgrade to have a river view room, at $20.00 it was a bargin. I ordered room service for my husband and went out and looked around town. When...

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Thank Lynda L
Aloha, Oregon
Reviewed 18 September 2014

This was a girl's getaway for two nights. Got into the hotel at noon and had to wait to check in which was okay. Went to the lottery area to kill some time. Finally was given an old key to open the door to our room. We were put in the old wing in a two queen suite (?) on...

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Thank caron5948
Corvallis, Oregon
Reviewed 10 September 2014

This was our 3rd night in 3 different hotels. The two prior stays were at Embassy Suites and Hampton Inn, so this isn't in the same league for comparison. The price was quite a bit higher than we paid at Hampton in Gresham the night before, so it made for an even starker comparison. On the plus side, the room...

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Thank saudisandy
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Saudisandy, Thank you for your recent comments. I do apologize that our spa/fitness center was unavailable for your use; we do hope to have the remodel of that area completed soon. Sincerely, H. Baker, General Manager

Ogden, Utah
Reviewed 8 September 2014

We stayed here for one night on our way to the coast. It was busy weekend because there was a concert at the Maryhill Winery (we originally wanted to stay at the Country Cousins they were full also). Our room was obviously outdated but okay for an overnight stay. Our biggest complaint is that the bedspread was stained and that...

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Thank cass_roberts
Yakima, Washington
Reviewed 5 September 2014

The location was pretty noisy being right off of the bridge and highway. Room was small but clean. The restaurant smelled pretty awful and my husband said it must have been the seafood, but the food was actually okay. Just very outdated. Piano player in dinning room was great.

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Helpful?
Thank Tammy M
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Tammy M, Thank you for your recent review. I am glad you enjoyed the entertainment in the restaurant during your stay. We hope to be updating our facilities soon. Sincerely, H. Baker- General Manger

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Shilo Inn & Suites - The Dalles

Address: 3223 Bret Clodfelter Way, The Dalles, OR 97058-9718
Region: United States > Oregon > The Dalles
Price Range: $122 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn & Suites - The Dalles 2.5*
Number of rooms: 104
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Also Known As:
Shilo Inn The Dalles Hotel The Dalles
The Dalles Shilo Inn
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Questions & Answers

Questions? Get answers from Shilo Inn & Suites - The Dalles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the river.”
 of 5 bubbles PatandDiSpokane, 28 Oct 2016 | Read review
“Go elsewhere for a good bed and good food.”
 of 5 bubbles PhyllisN295, 20 Aug 2016 | Read review
“Don't worry about the room...the cajun chicken is AWESOME”
 of 5 bubbles Tentup, 10 Aug 2016 | Read review
“Rooms with Carrier AC work better. Best microwave I have seen so far. TV is old type, not flat screen in Building B”
 of 5 bubbles V5053OSjohnd, 8 Aug 2016 | Read review
“Park away from the landscaping to avoid white water marks on your car from the sprinkler system.”
 of 5 bubbles 761shellys, 26 Jul 2016 | Read review
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