The indoor pool was awesome. I also appreciated that they allow well-behaved pets for an additional $20 per pet. It would be nice if they had more luggage trolleys. We made several attempts to get one, but they were never available. And they wouldn't deliver sheets for the pullout bed to the room. That being said, we would stay here again.
Being a newer property, the amenities and facilities were all in good order and very enjoyable. The staff was accommodating and pleasant. If I could offer any constructive criticism to the management it would be this: The professionalism of the entire staff could use some work. My family and I witnessed many of the staff in their "Street" clothes while on-duty. This is a minor point, but could really give the wrong impression. With that being said, everyone was very kind and all requests were handled expeditiously.
Fairly new facility was very clean and I felt completely COVID safe. The sheets and towels were very high quality which was a very welcoming surprise. A great stay and a wonderfully friendly and competent breakfast lady, a real treat. Highly recommend this hotel.
If you need to stop in The Dalles, this is the hotel to choose. We were traveling and needed a room for one night. New hotel. Felt secure. Very kind people working there. Super clean room. Free breakfast. Quality food. Great shower products, water, coffee etc. Comfy bed. Good tv. Glad we picked it and would stay there again. I’m super picky too so there’s that 👍🏻
First time that we have stayed at this hotel. We were very impressed. The rooms are large, bright, clean and the beds are very comfortable. We were very impressed by the Covid protocols. Hand sanitizer is everywhere, no one is allowed to eat in the lobby, and the complementary morning breakfast was served to you individually by a masked and gloved attendant. Again they were doing a good job trying to keep people safe. Wi-Fi works good. The location is close to almost everything including interstate 84. Checkin was a piece of cake and the staff very friendly and helpful. The only disappointment was no bathtub in our room. We had a really nice room with a king bed but it had a shower and no bathtub. Pretty common now. Increasingly hard to find a hotel room with a bathtub. Next time we find ourselves in the Dallas Oregon we will definitely stay at this property.…