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Holiday Inn Express Portland East-Troutdale

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Portland East-Troutdale
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128 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Portland East-Troutdale
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Showing 127: English reviews
Reviewed 22 July 2016

We are Spire Elite Member with IHG Hotels. We stay in them frequently. This hotel was "off". I'm not sure who is running the place, but the workers behind the desk are miserable. We found random items under the bed. When we told the desk, her response was "oh bring it down here so we can put it in the...

1Thank Sunturnip
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Sunturnip, Thank you for taking the time to express your thoughts and concerns about your recent stay and being an IHG Rewards Club Spire Elite members. It is to my regret to see that you received poor service from our front desk staff. We would like to assure you that this experience is not indicative of our usual high...

Fort Collins, Colorado
Reviewed 14 July 2016

Room was fabulous for our family - two beds, sofa, nice TV, refrigerator, microwave, free fresh-baked cookies (yum) when we checked in. We liked having sinks outside the bathroom. Free wifi. There was a wedding group the weekend we were there. The breakfast was just OK because I think the wedding group ate everything. We were not at breakfast late,...

Thank Lauri R
Reviewed 2 July 2016

Comfortable stay overall. First night little rocky and minor hiccup. Front desk clerks was very helpful and Monica was too was great too. Cleanliness and friendliness of staff +. Great area to Portland and airport.

Thank Tracie G
Reviewed 27 June 2016

We stayed here for one night as we were going to a concert at Mcmenamins Edgefield and it is near by. I feel it is a bit overpriced for what it is, but we had a good sleep even tho the noise in the hallway woke us early. The staff was really nice and check in was very fast and...

Thank Brittany J
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Brittany J, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be very nice. However, we would like to apologize for the inconvenience caused by the noise level during your visit and for falling below your expectations regarding our breakfast selection. Your...

Belton, Texas
Reviewed 21 June 2016

Good location for what we needed. Air conditioner did not work. We kept adjusting it the first night to try to get it to cool. The next morning we told the staff 2 times and they just looked at us. The second time did not even say "sorry". They did nothing. Told them again after the second night and they...

Thank mikekay2013
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear mikekay2013, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations when it comes to the HVAC system and customer service delivered. This is definitely not the type of...

Lehi, Utah
Reviewed 2 June 2016 via mobile

Room was large with a hide a bed couch. Bed was comfortable but felt like a big divot in the center and we both felt like we were falling in the center. The room was nice and clean. Breakfast had a lot of options, yummy. A good sized breakfast area with one high chair. Overall, a good stay.

Thank KO2005
Redmond, Washington
Reviewed 1 June 2016

This place has all the usual HI Express stuff. Breakfast exceptional with hot thing actually hot & cold stuff cold. Nice variety. Nice Hostess too, very helpful. No issues at all with this place & you can Walk to Restaurants or 2 mins away you are on the Historic Gorge Trail, Troutdale which is a charming little place, Very quaint....

Thank Philbur
Atlanta, Georgia
Reviewed 30 May 2016

This was not my typical Holiday Inn Express stay, my go-to hotel chain of choice when I am traveling. All seemed usual when I arrived, but the night clerk was rather disheveled; he wore a shirt that was extremely wrinkled and looked dirty. When I finally got to my room, it smelled as if someone ha smoked in it. I...

Thank owler2016
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear owler2016, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations with regard to the professional presence of the staff and room cleanliness. Allow me to...

Newport, Washington
Reviewed 27 May 2016

We recently stayed at this Holiday Inn Express which is located very close to the East West train tracks but we did not hear the trains going by. Also close to 84 Freeway but we did not hear freeway noise. Clean room and also looked very fresh, like it had recently been fixed up.

Thank Donald E
Puyallup, Washington
Reviewed 29 April 2016

We were part of a dance group here and accommodations were roomy, lots of parking, comfy beds and breakfast for everyone! It was close to the community college for competition and added bonus of Outlet Mall nearby. We even left a pair of sunglasses and called the hotel, they had found them and had them at the front desk for...

Thank dnkrodgers

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located off I-84 and within minutes from downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiasts will appreciate the wide variety of hiking, biking, camping, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people. Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast. ... more   less 

Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Dr, Troutdale, OR 97060-9564 (Formerly Comfort Inn & Suites)
Region: United States > Oregon > Troutdale
Price Range: $152 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland East-Troutdale 2.5*
Number of rooms: 73
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portland East-Troutdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor”
hal650, 18 Apr 2017 | Read review
“Higher the better”
4Gknights, 1 Feb 2017 | Read review
“Our second floor rooms were nice and quiet.”
mikehQ97DX, 30 Jul 2016 | Read review
“Any on 1st floor. There are 3 entrances from car parking all round hotel.”
Philbur, 1 Jun 2016 | Read review
“Our room faced North”
donalde295, 27 May 2016 | Read review
5 of 5
US$125* /night
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Prices are for 1 room, 2 adults
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