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BEST WESTERN PLUS Cascade Inn & Suites

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BEST WESTERN PLUS Cascade Inn & Suites
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438 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Cairo, New York
Reviewed 1 week ago

This was a perfect location to visit family and also very accessible to the surrounding area attractions. Very helpful and clean. Great value and helpful staff and manager. Keep up the great job everyone.

Review collected in partnership with Best Western
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Helpful?
Thank Nancy Z
Kennewick
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

A day that started at 6am with a 6 hour train ride and two flights that was supposed to end at 11pm with a short 50min flight. As the boarding process started at 10 pm, they quickly announced that the flight had been cancelled. The next flight was the next day at 2pm and oh, there is one seat left....

Review collected in partnership with Best Western
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Helpful?
Thank B4456AXpeterd
About Hotel's Favourite Review
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Oh my goodness you did have a stressful day to say the least! I am so sorry to hear about your problems on your trip and very happy we were here to ehlp bring your stress level down. We really appreciate you taking the time to write a review and hope you can come stay with us again on a...

San Marcos, California
Reviewed 2 weeks ago via mobile

Stayed here two nights. Bed was pretty comfortable and shower had decent water pressure. Pretty quiet hotel and breakfast was decent set up. Enjoyed 24 hour coffee station. Drawbacks were giant ant in sink each morning. And 2nd day both of our room keys stopped working. If in Portland again will look elsewhere.

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Helpful?
Thank JimmyJackk
Reviewed 2 weeks ago via mobile

We stay here every time we come to the Portland area. It's a few minutes from the I84 and close to Troutdale restaurants. Rooms are clean, free breakfast, wifi, and lots of parking. It's also close to a gas station, car wash and coffee shop. They also have a gym and a pool. The staff had been friendly anytime we...

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Helpful?
Thank Lee T
Portland, Oregon
Reviewed 3 weeks ago

The hotel is located right off the freeway and is close to shopping and restaurants, It's just a short drive to hop on the freeway and head west to downtown or east to visit the Columbia River Gorge area. The beds are comfy, the towels are soft and I had a good nights rest.

Review collected in partnership with Best Western
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Helpful?
Thank Suzieg99
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We value your business and opinion. We are so very glad to hear you had a good stay and were able to visit the nearby majestic Columbia River Gorge. Thank you again for taking the time to let us know about your stay and we hope to see you again...

Oakland, California
Reviewed 4 weeks ago

Most of my interactions with the staff were pretty good, the guy at the front desk who's super chipper, housekeeping who chased after me to give me my charger when I was checking out, and a women around the free breakfast area was so concerned with making sure I had enough to eat. Great staff. Exception was some lady at...

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Helpful?
Thank LMoloi22
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and letting us know about your stay. I'm sorry to hear the front desk did not help you find food. I will make sure they are all aware of not only the great menu selection we have available at the desk but about the information and directions in our guest directory. I really appreciate...

Bend, United States
Reviewed 4 weeks ago

This hotel is consistently excellent. The staff are always friendly and helpful. The breakfast area in the lobby seems to offer something for everyone. Copies of several newspapers are available and the television in the breakfast area makes it possible to watch the news as you start your day. As an added benefit to your stay, freshly baked cookies are...

Review collected in partnership with Best Western
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Helpful?
Thank G4491ASricharde
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your business and writing a review. We are glad you feel so comfortable in our breakfast & lobby area. We want our guests to relax and enjoy the atmosphere. It is a great way to begin and end a busy day. Thank you again and we look forward to your return. Kim & Staff

Spirit Lake
Reviewed 13 February 2017

The staff is wonderful and always caring. Rooms are excellent. We really like the breakfast, it is like a full buffet. And don't forget the soup and cookies in the evening, a real plus! I would highly recommend this hotel to anyone.

Review collected in partnership with Best Western
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Helpful?
Thank Janice H
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We are glad you enjoyed your stay and the evening treats. If there is anything we can do to make your next stay even better please let us know. We hope to see you again soon, Kim & Staff

Tacoma, Washington
Reviewed 9 February 2017

Nice people, ok food ,but beds are not very comfortable ... We had Ants in the room ,and no other room to put us inn...the people we very friendly ,and the food lady was very nice .she held some food over for my wife..

Review collected in partnership with Best Western
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Helpful?
Thank 324toddb
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We appreciate you letting us know about the ants. The cold spell drove them in but we have had the exterminator in already and the temperature is coming up as well so all seems good now. We are grateful when guests let us know about things like this so we...

Moorhead, Minnesota
Reviewed 15 January 2017

We stayed here one night on our road trip and on the way to Multnomah Falls. Everything was pretty good, average to be expected for a Best Western. The front desk service was ok, it took a very long time to check in, the line was very long and there was only one person working. Overall, it was an average-decent...

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Helpful?
Thank Sunseekergirl77
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We are glad you enjoyed your stay and hope you enjoyed the waterfall loop as well. We hope to see you again, Kim & Staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of BEST WESTERN PLUS Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 

Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Region: United States > Oregon > Troutdale
Price Range: $143 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cascade Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cascade Inn & Suites staff and other travellers.
4 questions
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boston
6 months ago
McCall, Idaho
over a year ago
Virginia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Cascade Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms have views but the many we've stayed in are equally quiet.”
 of 5 bubbles brandoca, 12 Nov 2016 | Read review
“Find a better deal....”
 of 5 bubbles TheCrazy, 17 Oct 2016 | Read review
“I don't think there are any "views" from this hotel. We had a room in the back which was very quiet.”
 of 5 bubbles sandybeaches23, 15 Oct 2016 | Read review
“Ask for the king room!”
 of 5 bubbles Shasta5Lady, 9 Sep 2016 | Read review
“Stay in top floor in front because the back of the hotel faces the expressway.”
 of 5 bubbles christineb260, 3 Aug 2016 | Read review
5 of 5