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Best Western Plus Cascade Inn & Suites

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Best Western Plus Cascade Inn & Suites
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446 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Pullman, Washington, United States
Reviewed 3 days ago NEW

I stayed unexpectedly due to a sudden illness; it seemed better to break up the 700-mile drive into two days. I had never stayed at this location before, and I loved it. It is clean, modern, easily accessible off the interstate and in a wonderfully quiet location. (The next exit has a bonanza of truck stops, fast food chains and...

Review collected in partnership with Best Western
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Helpful?
Thank Marie G
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We are sorry you were not feeling well when you decided to stop but glad we were able to provide you with comfortable accommodations to help you rest and recoup. We appreciate your business and opinion and we look forward to your return. Thank you again, Kim & Staff

Pendleton, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 5 December 2016 via mobile

We stayed here with family while traveling back and forth between Hood River for the Polar Express Train Ride. We chose to commute so we'd be closer to PDX and shopping. Only problem we encountered was the iron didn't work in my mother and aunt's room. But I just gave them ours from our room and let the front desk...

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Helpful?
Thank Dara W
About Hotel's Favourite Review
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We hope you enjoyed the Polar Express. It looks like such a great trip. Also thank you for letting us know about the iron not working. We were able to get it changed right away and we really appreciate you letting us know about it. We hope to see you...

Denver, Colorado
Reviewed 5 days ago NEW

The location was good for getting to the Columbia River Gorge. The hotel itself was just adequate. Beds very uncomfortable and breakfast was not good. Service was OK and room was a decent size. The frig and microwave came in handy.

Review collected in partnership with Best Western
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Thank L E
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We are sorry you didn't like our pillow top mattresses or our hot breakfast buffet. We value your opinion and business and appreciate you giving us a try. We are glad you enjoyed the refrigerator and microwave as well as the location to the beautiful Columbia River Gorge and hope...

Medford, Oregon
Reviewed 5 days ago NEW

Mostly very good, air conditioner too loud to keep running and walls pretty thin. The rooms were seemed to be very clean, beds comfy in general good just the noise factor of the cooling system and I am a light sleeper so the next door woman, who coughed all night kept us awake. If I was in this area I...

Review collected in partnership with Best Western
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Helpful?
Thank banjo7
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. I'm sorry to hear you were kept awake your first night by noise. I know how frustrating that can be as I too am a very light sleeper. Unfortunately we cannot ask people not to cough but we can check the AC in the room to make sure it is...

Medford, United States
Reviewed 5 days ago NEW

We loved our stay. The room was clean and the air conditioning worked perfectly. Bed was very comfortable and clean. The staff was great answering our questions, and we had no hassle with checking in or out.

Review collected in partnership with Best Western
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Thank H9572STmariac
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank You! We are very pleased to hear you enjoyed our hotel so much. Your opinion matters to us and if there is anything we can do to make your next stay even better please let us know. Hope to see you again, Kim & Staff

British Columbia, Canada
Reviewed 1 week ago

The title says it all. The room was spacious, nicely furnished and equipped. Nice bedding and towels. It was clean and very quiet. Breakfast buffet was better than the usual hotel fare. Staff were all friendly and helpful.

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Helpful?
Thank travellermarg
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

What a wonderful title! Thank you so much for writing a review. We value your opinion and your business. We are so pleased you enjoyed your stay with us and we hope you will return soon. Thank you, Kim & Staff

Canada
Reviewed 1 week ago via mobile

The hotel is about a 20 minute drive from the airport. The king room and king suite has lots of room and comfortable beds. Nice quiet location. The free wifi works very well and morning free breakfast is very good. Hot coffee available in lobby at all times. Nice pool area. They also have free soup available and cookies in...

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Helpful?
Thank haileythegolden
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We appreciate hearing our guest's opinions. We are happy you enjoyed the hotel and surrounding area and look forward to seeing you again. Kim & Staff

Seattle, United States
Reviewed 1 week ago

This is a great location with easy access to local businesses. The staff is very friendly, professional and goes above the call of duty to make sure your stay in a pleasant and relaxing one. Would highly recommend this location.

Review collected in partnership with Best Western
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Helpful?
Thank scan007
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for your review. We are so glad you enjoyed our hotel and found the location to be perfect for your needs. We hope to see you again soon, Kim & Staff

Yakima, WA, United States
Reviewed 2 weeks ago

Great location and awesome breakfast! Clean and quiet for a great price! We enjoyed the location as it is close to the outlet shopping center. The homemade cookies were a nice treat in the evening. We enjoyed the pool and hot tub before tucking in for the night.

Review collected in partnership with Best Western
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Helpful?
Thank Laura S
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for writing a review. We value your business and letting us know about your stay helps us to make improvements. So glad you enjoyed the evening refreshments and our nice warm pool and we hope to see you again. Kim & Staff

Cairo, New York
Reviewed 17 March 2017

This was a perfect location to visit family and also very accessible to the surrounding area attractions. Very helpful and clean. Great value and helpful staff and manager. Keep up the great job everyone.

Review collected in partnership with Best Western
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Thank Nancy Z
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us Nancy. We are so glad you enjoyed our hotel and hope you will stay with us the next time you come to visit those adorable grandchildren. We value your business and opinion and look forward to seeing you again. Kim & Staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of Best Western Plus Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 

Additional Information about Best Western Plus Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Region: United States > Oregon > Troutdale
Price Range: $147 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cascade Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Cascade Inn & Suites staff and other travellers.
4 questions
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boston
7 months ago
McCall, Idaho
over a year ago
Virginia
over a year ago

See all questions (4)

Questions? Get answers from Best Western Plus Cascade Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms have views but the many we've stayed in are equally quiet.”
brandoca, 12 Nov 2016 | Read review
“Find a better deal....”
TheCrazy, 17 Oct 2016 | Read review
“I don't think there are any "views" from this hotel. We had a room in the back which was very quiet.”
sandybeaches23, 15 Oct 2016 | Read review
“Ask for the king room!”
Shasta5Lady, 9 Sep 2016 | Read review
“Stay in top floor in front because the back of the hotel faces the expressway.”
christineb260, 3 Aug 2016 | Read review
5 of 5