McMenamins Edgefield

802 reviews

#1 of 2 Specialty Lodging in Troutdale

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2126 SW Halsey St, Troutdale, OR 97060-1026

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Guests1 room, 2 adults, 0 children

US$105

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Free cancellation until 21-05-02

Reserve now, pay at stay

US$105

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Free cancellation until 21-05-02

Reserve now, pay at stay

US$105

US$94

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PricelineUS$105

Agoda.comUS$105

Hotels.comUS$105

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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.

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4.0

Very good

802 reviews

#1 of 2 Speciality lodging in Troutdale

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HOTEL CLASS

HOTEL STYLE

Quirky Hotels

Languages Spoken

Spanish

Property amenities

Free parking

Free internet

Pool

Sauna

Bar / lounge

Bicycle rental

Golf course

Banquet room

Wifi

Hot bath

Restaurant

Evening entertainment

Nightclub / DJ

Meeting rooms

Spa

Baggage storage

Gift shop

Non-smoking hotel

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Fireplace

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Non-smoking rooms

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Family rooms

802Reviews9Q+A100Room tips

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Jon Doe wrote a review Dec. 2020

3 contributions

Poor customer service & and failure to keep a covid 19 a priority

So our stay was terrible! 12- 5-2020 ( ROOM 218 ) My wife and i NEVER get out and we choose McMenamins Edgefield for our date night we booked this stay almost a year in advance. We were so disappointed in the customer service every person we came in contact with had a miserabel attitude like they did not want to be there! So 1st off we went to check in around 3;30 and we noticed after we got to or room they had charged the card i was under the impression that was done at check out. So i spoke to a lady at the front desk about this and she became very combative talking over me-interrupting me it was so bad my wife made a comment OH MY GOD she heard the whole conversation who employees people that are like that i guarantee she has been getting away with that behavior for awhile and was very comfortable talking to people like that! We went down to the black rabbit to get ICE and when i asked the girl behind the bar she had a tattooed of a sun on her back red hair she was too busy to acknowledge me didn't smile at me or have eye contact it was as if i was bothering he.I watched the phone ring and she gasped like really put out. I stood there for 20 min before i left to go to the front desk. I got to the front desk and explained that all i wanted was ice and that lady... same put out attitude she had to call somebody to cover her she was grumpy over the radio asking for help and there i sat another 10 min before i said forget it and left. We started to unpack and we noticed the trash cans had ZERO bags in them! As we went to pull our towel's off the towel bar in the bath tub part of the bath room and the whole towel bar fell off hitting me on my foot and dumping our clean towel's onto the floor. That ruined our stay we planed on that room with the tub and now we had no clean towels. I felt like i couldn't call the front desk because of the horrible customer service it was intimating. So then we asked for a few extra pillows and when the person came with the pillows they were not wearing gloves. That's bedding and were your face has contact i also saw the same person carrying pillows to another room no tray just bare handed. So in closing the stay was ruined from people who had no personality for customer service to not making sure they were following Covid guild lines! to a room that was not prepped no hand towels by the sink unbelievable. . Here is the thing ......We choose Edgefield because we heard its a nice friendly place to stay! It was NOT!…

Date of stay: December 2020

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Room Tip: 218 Has a private bath tub!

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agoneil wrote a review Nov. 2020

Tacoma, Washington231 contributions143 helpful votes

Enjoyed Everything About Our Stay

We spent one night here, on our McMenamins' Passport quest, and loved everything about the place. This is clearly the Masterpiece of all the McMenamins' sites. Service, cleanliness, and COVID-compliance were all top-notch. The room was perfectly comparable to each of the other 4 McMenamins hotels where we have stayed. However, this was the first time we opted for a "Common Bath" and we were a little nervous about that. Turned out to be no big deal. The large common facilities were immaculate. And we had plush robes to wear on our middle-of-the-night treks down the hall. We also were provided with PLENTY of towels and amenities. As usual, our dog was welcomed and a water bowl was provided. The only issue was having to run down the hall to put water in that bowl.... Wish we could have stayed another night--it was great fun.…

Date of stay: October 2020

Rooms

Location

Service

2 Helpful votes

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EO49er wrote a review Nov. 2020

55 contributions12 helpful votes

Family Celebration of Life

We have been at this location MANY times before and we will NEVER come here again. We rented three hotel rooms and a few family members gathered after a Celebration of Life ceremony we had for the death of a family member. Employees were rude, unfriendly & more worried about masks than customer service. One family member went to pay her tab & they disputed the name “Candi” vs Candace when she tried to pay her bill & then threatened to kick her out & call security all because of the name on her card that they were holding. I 100% guarantee you it was because they didn’t like what her mask said. They were rude to the only person they had a card on. NOT COOL. Guess what? You don’t get to threaten customers who are trying to pay their bill. Shame on you and shame on your horrible customer service. By the way, we’re cancelling our reservations we had on 11/27 & 11/28. We have many friends who are business owners...word of mouth advertising works. Ouch!!!…

Date of stay: November 2020Trip type: Travelled with family

1 Helpful vote

Helpful

Erik S wrote a review Aug. 2020

Chandler, Arizona6 contributions2 helpful votes

100% would stay here again.

We stayed here one night during a whirlwind motorcycle trip through Oregon. I wish we'd have stayed longer. I'll admit, I really geeked out about this hotel, but I'm a history buff. And the history of it is really really cool. Beyond that, the ground it's on is gigantic, has several eating and, alcohol drinking/buying options. AND wherever you eat you can eat there or you can take it to go and sit anywhere in the enormous property. AND same things apply with any alcohol. Think about that...we got a glass of wine (for her) in one building then walked with it--outside--up to the distillery where yours truly wanted a flight of whiskey from the distillery. Yeah, they have a winery and a distillery (and a brewery) right there on the grounds. This place is like a self-contained little commune with a place to stay, place to eat and drink, even buy and smoke a cigar if that's your thing. I loved it, if you couldn't already tell. In the hotel, there is art everywhere. Like, everywhere. Pretty, weird, funky...all of the above...but regardless whether it's stuff I would've picked, it gave the place such an extra cool personality, as if the history of didn't do that already. The grounds are immaculate yet unpretentious. I felt like we should be dressed better than t-shirts, shorts and flip-flops. But...that's what everyone was wearing! Very casual vibe, like it's OK to be around nice things without having to dress up for it. We stayed in a regular hotel room (they offer hostel-type rooms, if that's your thing). Everything was clean, there was cool art everywhere, including an artful explanation on our wall describing the man whom our room was named after (every room is named after someone). The only complaint I had, was that the rooms don't have AC. Not a problem in the evening, but when we first got there at around 4:00 pm, it felt toasty even with the windows open. (Troutdale is in the Columbia River Gorge, which can toast a little in July.) It doesn't overlook the Columbia, but is close enough where getting to the river would be easy. But, I can't speak to the river access since we were only there one night. Well, I loved this place. It's the flagship for the McMenamins hotels. If I ever work up the nerve to ask my girlfriend to marry me, I already decided my vote would be to have the wedding here. It's perfect...places to stay for everyone, Portland airport not that far away for everyone to fly in, gorgeous grounds, fantastic food and drinks... We stayed at another McMenamins hotel, near the coast, the next night and it wasn't nearly as good. Undeterred, I want to try out their other hotels (like the one I saw in Bend that looked uber cool) anytime I'm back in Oregon again.…

Date of stay: July 2020

Location

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Service

3 Helpful votes

Helpful

Response from Owen Craig, General Manager at McMenamins Edgefield

Responded Dec. 24, 2020

Thank you for taking the time to write a review. I'm so glad you enjoyed your time at the Edgefield. (I hope you ask her to marry you, you clearly have good taste:). Hope we see you in 2021.

karenjacka3914 wrote a review Jul. 2020

California159 contributions30 helpful votes

Lunch stop with friends

Stopped here and ate outside on the picnic tables. Gorgeous grounds, great food (and drinks). A little on the slow side but that said, one cook on the grill and pretty busy. Didn’t mind waiting as we were in good company but poor guy might need a little help. Loved the garden area. We all got diff burgers, and no complaints from any of us. Fun to walk around. Ordered from the window, great sides of tater tots or salad.

Date of stay: July 2020Trip type: Travelled as a couple

1 Helpful vote

Helpful

Response from Owen Craig, General Manager at McMenamins Edgefield

Responded Dec. 24, 2020

Thanks for coming in for lunch, so glad you enjoyed your time. Sorry the food was a bit slow, due to COVID distancing, we're often limited to 1 cook per kitchen or grill. This will pass though eventually; I hope we see you again soon.

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