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The staff at check-in and check-out were courteous and efficient. It's the right location to stay for the historic sites, shopping outlet and gas stations. Overall from the room of the hotel, the staffs and sorrounding area met our expectations.More
Thank Maribel C
Response from Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge GatewayResponded 2 December 2016
If we have met your expectations, we have met ours. We'll work on exceeding them next time : ).
Thank you, Maribel - both for staying with us and for making the time to review. Appreciate you mentioning the surrounding area - we have an...More
This was just a quick overnight stay during an event at McMenamins. My room wasn't ready (we arrived super early), but they were great and scanned my card, ID and filled out my paperwork so that when I came back that night they could just...More
1 Thank IrishTravelingGirl
Response from Loree_Harrell, Regional Director of Marketing & Guest Relatoins at Comfort Inn Columbia Gorge GatewayResponded 2 December 2016
Yay for not drinking and driving! Thank you.
The blankets (not down, for information to the feather-averse) can be a little warm in June, but boy are they cozy in December :). Sorry that you were uncomfortable, and hope the AC was working to effectively...More
The staff at the front desk when we arrived and when we left were extremely helpful in recommending a restaurant for the evening and also printing maps for the Columbia Gorge. The room was clean and comfortable and the breakfast was good.More
Thank Kathy S
Response from Loree_Harrell, Marketing and Guest Relations Director at Comfort Inn Columbia Gorge GatewayResponded 20 May 2016
Thank you for making the time to write, Kathy. Our front desk (actually, all of our staff) rocks, yes. I am most glad that you enjoyed your time with us, that your room was comfortable [clean would be Job 1 at a hotel and should...More
This hotel met all of our expectations, as soon as we walked in the doors, the front desk person Dylan was super friendly and helped us with all the questions we had. The rooms were clean and kept up. Breakfast was delicious and the staff...More
1 Thank juliekanon
Response from Loree_Harrell, Marketing & Guest Relations at Comfort Inn Columbia Gorge GatewayResponded 9 May 2016
Thank you, Julie - we are most glad that your stay with us was exceptional... that would be the plan and it's immensely gratifying when we meet our marks : ). I'll make sure Dylan knows that he was appreciated.
Looking forward to having you...More
We recently stayed at this hotel for a total of 10 nights. We had never been to Oregon before and I chose this hotel upon good reviews I had read, and they were right! The hotel is very clean and provides good quality breakfast, but...More
1 Thank ElleandEsse
Response from Loree_Harrell, Marketing & Guest Relations Director at Comfort Inn Columbia Gorge GatewayResponded 9 May 2016
Thank you Elle and Esse... thank you so very much for calling out staff in such a good way. You are absolutely correct that our amazing people are the key to everything else that works at our hotel.
We hope you are back in Oregon...More
Response from Loree_Harrell | Property representative |
Assuming you will have a car and simply don't want to take it downtown, there is a Park and Ride lot about eight minutes from the hotel, where you can pick up a MAX train into Portland, and easy transit around town once... More
Assuming you will have a car and simply don't want to take it downtown, there is a Park and Ride lot about eight minutes from the hotel, where you can pick up a MAX train into Portland, and easy transit around town once you're there. Glad you're coming back!
Loree Harrell; GM