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BEST WESTERN PLUS Philadelphia Bensalem Hotel

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BEST WESTERN PLUS Philadelphia Bensalem Hotel
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299 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Boston, Massachusetts
Reviewed 22 November 2016

Stayed two nights and found it to be a clean, comfortable hotel. The room was beginning to show it's age. The staff were pleasant enough, though not outstanding. Located just off the Pennsylvania Turnpike makes for easy on-off. Didn't get a chance to try the restaurant for dinner, but the breakfast was okay.

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Helpful?
Thank Duane M
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Madison, Wisconsin
Reviewed 17 November 2016

I just stayed at the Best Western Plus--Bensalem for the first time as a change from the hotel I had been staying at in the same area. It turned out to be an excellent choice. When I arrived at the front desk to check-in, Chris greeted me and immediately made me feel welcome. He was so friendly and pleasant to...

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Helpful?
Thank skyguyWI
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for your review, I will make sure Chris sees it. We look forward to seeing you again.

Reviewed 15 November 2016 via mobile

The hotel was actually clean and decent for it to be a 3 star hotel. Wawa is across the street, location is minutes away from Philadelphia, and they have a bar/restaurant inside the hotel as well with good wings!

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Thank Pooh8810
Reviewed 15 November 2016 via mobile

Don't judge a book by its cover! I was pleasantly surprised! Quiet and lovely! Beautiful, classic lobby area. Looks recently renovated! Room was clean, spacious and comfortable. Hotel rivaled any upscale hotel I have stayed in and surpassed many!! The hot breakfast was outstanding! Just as good as any breakfast place!! And FREE!!😀 Even though the whole facility was top...

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Thank DeuxTravelers
Boise, United States
Reviewed 7 November 2016

Location is great on Street Road, easy access to the interstates. It's an older property, but has been well-maintained. The staff is excellent. I arrived on a day when the transit strike hit, and the available cabs abd Uber rides were tied up. The front desk staff re-called until the cag was secured for me to get to the car...

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Helpful?
Thank Cindy K
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Cindy K, thank you for taking the time to write a review. We appreciate your recognition of our staff and their efforts to insure you had a great stay.

richmond, United States
Reviewed 4 November 2016

This property met all my travel needs and more. The staff was excellant. Property was clean and attractive. Pets accepted, free breakfast and a very nice spa made a complete package. i would not use booking.com again but would book directly next time.

Review collected in partnership with Best Western
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Helpful?
1Thank John C
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Worcester, Massachusetts
Reviewed 27 October 2016

I was at this hotel over the weekend with my son and girlfriend. My son was at the hotel for a gaming convention. When we first arrived (and it was late) the rep ask what we were in town for and I told him that my son was there for the gaming event. He kind gave a look like oh...

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Helpful?
1Thank BevAnn30
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Dear BevAnn30, Thank you for reviewing your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will review with the staff on the night you arrived as well those mopping the lobby on those days to be more attentive and welcoming to our guests. Your satisfaction is...

Bensalem, United States
Reviewed 25 October 2016

The Pool in this is hotel is phenomenal, and relaxing Hot tub. The front desk staff is extremely helpful and welcoming. The complimentary breakfast is good. I would definitely come back when I am in bensalem again. The restaurant and bar at the hotel has great food.l

Review collected in partnership with Best Western
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1Thank Mike W
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Mike W. Thank you for your review, we are glad you enjoyed the hot tub and breakfast. We look forward to seeing you again

n/a, United States
Reviewed 17 October 2016

This was the least high quality Best Western facility that I've stayed in, although it met all the basic requirements for location, availability, overall cleanliness, etc. The Breakfast buffet was definitely substandard compared to all of the others I've been in. The rooms were very spacious and comfortable, but the décor was average or below. I thought the price was...

Review collected in partnership with Best Western
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1Thank Marcia B
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Marcia B Thank you for taking the time to let us know about your stay. I am glad we met your basic requirements, but I am interested in hearing about the other areas of concern. Please feel free to reach out at tkeating@bwpbensalem.com if you have more comments.

Culpeper, Virginia
Reviewed 11 October 2016

Have been coming to this hotel for years. It has improved a great deal since it was known as a Holiday Inn. After all the years of hearing an elevator would be there - it finally was installed for our visit last year. We were there for a Specialty Dog Show and this hotel served as our Headquarters. Banquet facilities...

Review collected in partnership with Best Western
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1Thank Kennel_girl2014
Tom K, General Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We look forward to seeing you all and the dogs again next year. If I can be of assistance in the future, please don't hesitate to contact me at 2156381500.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the foothills of beautiful Bucks County, the BEST WESTERN PLUS Philadelphia Bensalem Hotel offers exceptional service and outstanding amenities to Bucks County visitors. We are located close to Sesame Place(R), Parx Casino and Philadelphia Mills Mall. Corporate guests love the easy access to I-276, I-95, US-1 and being only 20 miles from downtown Philadelphia. Having free Wi-Fi access, 24-hour business center and flexible meeting rooms makes doing business on the road a pleasure. Our hotel offers a complimentary full breakfast to all of our guests as well as new restaurant and lounge Ben's BBQ & Beer that is open for lunch and dinner and try one of our delicious BBQ plates that will have you come back for more. Our custom catering adds a bit of flair to any meeting in Bucks County. Families know our Bensalem, PA hotel's location means less travel time and more time for fun. Flyers Skate Zone is nearby as well as Sesame Place(R), Peddler's Village and the Philadelphia Mills(R) Outlets. Kids love the Please Touch Museum(R) and the Philadelphia Zoo. Don't miss the chance to bring history to life with a trip to Independence Hall in downtown Philadelphia. After a long day of visiting our local attractions, you can relax in one of Bucks County largest spa tub with our 10 person salt water spa while the kids enjoy our great indoor pool. Our hotel's guests can spend the day experiencing the best of Philadelphia and Bucks County when you allow our Bensalem, PA hotel's staff to serve you. Book your stay today! ... more   less 

Additional Information about BEST WESTERN PLUS Philadelphia Bensalem Hotel

Address: 3499 Street Rd, Bensalem, PA 19020-1547 (Formerly Holiday Inn Philadelphia - NE Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: $127 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Philadelphia Bensalem Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Philadelphia - Ne Bensalem Hotel Bensalem
Holiday Inn Bensalem
Bensalem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Philadelphia Bensalem Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked our room in the back facing the rear parking lot and forest.”
 of 5 bubbles Tripsteroid, 28 Nov 2016 | Read review
“First floor room was quiet and secure. Windows sealed.”
 of 5 bubbles 269cindyk, 7 Nov 2016 | Read review
“The best room to choose would be in another hotel”
 of 5 bubbles Constable186, 4 Aug 2016 | Read review
“Some rooms are a quite a distance from where you check in, so if you have lots of luggage grab a cart.”
 of 5 bubbles L7161ULsimonb, 21 Jul 2016 | Read review
“Stay somewhere else”
 of 5 bubbles johneisele, 6 Jun 2016 | Read review
5 of 5