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Extended Stay America - Philadelphia - Bensalem

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Traveller (21)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent46%
  • Very good14%
  • Average16%
  • Poor8%
  • Terrible16%
Travellers talk about
“grab and go”(9 reviews)
“parx casino”(26 reviews)
“full kitchen”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Fitness centre
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Philadelphia - Bensalem
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (155)
There are newer reviews for Extended Stay America - Philadelphia - Bensalem
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All reviewsgrab and goparx casinofull kitchenexcellent comfortstay shortlaundry roomfast foodchange roomschecking inquiet locationflat screen tvfirst floorupon checkstreet roadfreezermuffinsphiladelphia
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51 - 55 of 154 reviews
Reviewed September 13, 2015

I stayed in room 102, everything was very nice, they cleaned the room once a week and left clean towels, changed sheets, made sure everything you needed was there for you (tissues, toilet paper, soap) If you needed anything all you had to do was...More

Thank ElizabethRoe
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded September 21, 2015

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward...More

Reviewed September 7, 2015 via mobile

My wife and I returned to the Philadelphia area to visit family friends after moving to Northern Virginia earlier this year. The room was booked at a great rate through Priceline. The positives (there were a few) included location - proximal to those we were...More

Thank erskit
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded September 24, 2015

Thank you for the feedback about your stay at our hotel. The situation you described regarding the exterior door is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team is aware of the issue you had and...More

Reviewed August 24, 2015

Extended Stay in Bensalem is in a great location where you can shop for anything you need from food to clothes to household items to gifts, etc. There are plenty of restaurants nearby which range from fast food to comfy dining to fine dining. The...More

Thank SassyAAWAA
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded September 11, 2015

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our hotel and all the amenities we offer. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for posting your...More

Reviewed August 22, 2015 via mobile

Bathroom sink leaked all over floor. And no hot water at all staff was polite. But the ability to bathe myself and my son with hot water would be nice. Tv choices lacking for a 5 yr old also the use of washer and dryer...More

Thank Adam R
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded September 3, 2015

Thank you for taking the time to write a review of your stay. Please accept our apologies that your stay was not to your expectations. In response to your feedback, I will have our maintenance engineer inspect your room to ensure everything is functioning properly...More

Reviewed August 2, 2015

They don't clean the rooms while you're there, which is odd. You have to request kitchenware, not in room. Towels are not replaced and kind of Skanky. Staff is lovely. It's great if you're doing a multi day tourney at parx (which I was )....More

Thank Pokergal123
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded August 13, 2015

The feedback provided in your review is much appreciated. I appreciate your comments about our staff; however, I sincerely apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$89 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$89 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (21)
Room & Suite (12)
Dining (1)
Family and Play Areas (2)
Questions & Answers
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scottwg5233
August 28, 2016|
AnswerShow all 4 answers
Response from arlenew40 | Reviewed this property |
Also, you will have to connect to the Market-Frankford elevated train to get to downtown Philly from the bus that you take. You can call SEPTA at 215-580-7800.
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Room Tips
"tip: dont come here."
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"The casino is across the highway"
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"Don't stay at this hotel, your money can be better spent elsewhere."
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"Anew staff is needed. Janae should be disciplined for lyng"
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