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    Quality Inn & Suites Bensalem

    3671 Street Rd, Bensalem, PA 19020-1672
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Overview

    • Excellent14%
    • Very good15%
    • Average21%
    • Poor16%
    • Terrible33%
    2 weeks ago
    “You get what you pay for”
    3 Nov 2016
    “Summer 2016 Family Visit”
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (99)
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    21 - 25 of 99 reviews

    Reviewed 26 August 2015 via mobile

    One the dirtiest hotels we have stayed ar Stayed in a suite that had ketchup dried on tv remote ,stains on toilet and shower. Came with a sofa bed that ended up being broke they gave us a free roll away bed which also was...More

    1  Thank Chris P
    Response from chuckkimble, Director of Sales at Quality Inn & Suites Bensalem

    I am so sorry our hotel did not meet to your expectations. As part of the new management we will be starting renovations within the fall. Chuck

    Reviewed 22 August 2015 via mobile

    Checked in at midnight. Whole place reeks of smoke. Elevator was scary. Noisy and shaking. Get to 5th floor. Room smells. Dry beds. Call front desk for new bedding. Man walks up 5 flights to bring blankets?! Maybe the elevator isn't safe?! Ceiling peeling/falling down....More

    1  Thank Susan A
    Response from chuckkimble, Director of Sales at Quality Inn & Suites Bensalem

    Thank you for sharing your experience at our hotel and I am very sorry our property did not meet to your expectations. I have taken all your concerns to our General Manager to make sure this doesn't happen to our future guest.

    Reviewed 18 August 2015 via mobile

    We were just staying for one night and booked this place. When we went in, it smelled of smoke and who knows what else even though it is supposed to be non-smoking. The window in our room was broken with the glass pushed halfway out....More

    1  Thank Judy G
    Response from chuckkimble, Manager at Quality Inn & Suites Bensalem

    Thank you for sharing your experience at the Quality Inn. I have review this with upper management, and addressed many of your issues to be fixed immediately. We are planning to do complete renovation in early fall. I am very sorry you didn't enjoy your...More

    Reviewed 17 August 2015

    The hotel looked really nice from the outside and it was conveniently located to all the places we needed to go. I was disappointed it didn't have a pool! The room was not great, probably the best part was it had a nice TV. We...More

    1  Thank Travelrat4ever
    Response from chuckkimble, Manager at Quality Inn & Suites Bensalem

    Thank you for sharing your experience during your stay and I am very sorry about the problems you experience with us. Many of your problems I have addressed to make sure this doesn't happen to our future guest. I am truly sorry you did not...More

    Reviewed 3 August 2015

    This place is the worst dump I have ever seen! I have NEVER stayed in a hotel this bad! We left our last hotel because they wouldn't clean our room, but apparently that was better than what we found here. I was upset with our...More

    1  Thank HUSKERTRAVELER
    Response from chuckkimble, Manager at Quality Inn & Suites Bensalem

    I am so sorry our hotel did not meet to your expectations. I have addressed your experience to our entire hotel department to make sure these issues are corrected. Yes we did have late arrival of an Asian tour group and I personally apologize if...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$73 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (29)
    Room & Suite (10)
    Hotel & Grounds (24)
    Bathroom (10)
    Nearby
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    Questions & AnswersAsk a question
    J3nRS
    Do any of the bathrooms have towel racks and/or hooks? We stayed here in Nov 2015 and had a good experience however the showering experience was frustrating because there was nowhere to hang your clothes or towels. Everything had to be balanced on top of the toilet or sink. :( We're considering staying here again in the next few weeks and would really like to know if this issue (which we reported to management) has been rectified.
    28 August 2016|
    Answer Show all 3 answers
    Response from Tanya D | Reviewed this property |
    No there are no bars ans you still have to juggle everything inside the bathroom!
    1
    Vote
    Room Tips
    "Our room was next to the Elevator, no Elevator Noises were noted. A/C worked Great!!!"
    Read review
    "It seems as if the smoking rooms are the top floors, so if you're a non-smoker....see about getting a..."
    Read review
    "Try somewhere else"
    Read review
    "To much smoke in the whole hotel NOT!! for non smokers or families"
    Read review