We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Bensalem - Philadelphia Area

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Bensalem - Philadelphia Area
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

107 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Bensalem - Philadelphia Area
See the most recent reviews
Showing 104: English reviews
New York City, New York
Reviewed 19 September 2016

I stayed here for a wedding and was not expecting much from a Holiday Inn across the parking lot from a casino. The front desk experience did nothing to alleviate those expectations: there were four people behind the desk, but it took several minutes for any one of them to acknowledge my presence. I had reserved a king room, but...

 Report
Helpful?
Thank NYCTraveler21592
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for sharing your experience! We are pleased you enjoyed our hotel and appreciate the constructive critisisms you have provided us with. We apologize that you did not get the king room you reserved. We also apologize for the issues you encountered with our front desk staff not being more accommodating and welcoming; there is no excuse for this....

Eldersburg, Maryland
Reviewed 14 September 2016

Nice clean hotel with large rooms and helpful staff. We stayed one night after a family event. The room was ready and clean. The only complaint I would make is the air condition unit was loud throughout the night and the tub and sink drains ran very slow. I would have been nice to have a breakfast bar for the...

 Report
Helpful?
Thank BobRetired2015
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you providing us with your feedback. We appreciate you bringing the loud air condition and drain issues to our attention so that we may look into it. We do not offer complimentary continental breakfast but all Holiday Inns have launched brand new breakfast menus. Next time you stay, be sure to try my favorite the Start Fresh Wrap!

Reviewed 11 September 2016

I stay here for work a few times a month and am always happy with the service that the hotel provides. Elena is great at the bar and always knows my order. Sometimes the check in line is a little long but overall it's always a good stay and the beds are super comfortable.

 Report
Helpful?
Thank penguins177
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for taking the time to write a review about our hotel and Elena! I will be sure to share this feedback with her as it will make her day. We absolutely love hearing our guests compliment our staff! Also, thank you for bringing to our attention the long check-in line, we apologize for any inconvenience this may have...

Suffolk, Virginia
Reviewed 27 August 2016 via mobile

Very nice and stylish Holiday Inn right next to the PARX casino and a few minutes from Sesame Place. Very convenient to the interstate and shopping and restaurants all around. Great A/C and comfortable beds!. Front desk staff is very nice. Will stay here next time I'm in the area!

 Report
Helpful?
Thank Jeff M
Management S, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for this fantastic review! I’m glad you enjoyed our hotel and will visit us again when in the area. We are very fortunate to be located within walking distance to Parx Casino and only 10 minutes from Philadelphia Mills. Can’t wait to see you again soon!

Reviewed 24 August 2016

We have stayed at Holiday Inn Bensalem two times for a total of 6 days. We were very pleased with our room both times. The rooms are large and updated, include an in room safe, refrigerator and microwave, they also have an outdoor pool. We stay at Holiday Inn quite often and Holiday Inn Express occasionally and this is the...

 Report
Helpful?
Thank 22Destep
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

We love getting reviews with positive feedback from our guests. I am happy to hear you enjoyed our spacious rooms and everything we have to offer to our guests. Cant wait to have you stay with us again with your next trip to our area!

Reviewed 1 August 2016

My family and I stayed 4th of July weekend to go to Sesame Place. We found a decent deal and last minute booked it. The hotel itself is very nice- clean, well maintained, newly renovated. The rooms were also a nice size and very clean. My gripe is more with the guest services. We went down for breakfast around 9:15....

 Report
Helpful?
1Thank Mariana K
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I am sorry to hear of the issues you encountered during you stay with us and understand how frustrating it can be having to wait all that time for breakfast. We have addressed these issues and will be well prepared going forward so that you or other guests wont encounter a situation like that again. I would like to apologize...

Viera, Florida
Reviewed 31 July 2016 via mobile

It's a pretty nice hotel that looks like it's been recently redone. We wanted to avoid the traffic and cost of center city hotels during the Democratic National Convention so we chose this place. It's located right next to Parx Casino if you're into that sort of thing. Other than some minor cosmetic fails, the hallways are bright and cheery,...

 Report
Helpful?
Thank Miso_N_Grey
Management S, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for your review and compliments regarding our newly renovated hotel, we love getting feedback from our guests! The comfortable beds are one of the main reasons I personally love staying here, I fall asleep instantly! Thank you for bringing the issues about the bedside outlet, bathroom lighting and WiFi to our attention so that we may look into...

Reviewed 27 July 2016 via mobile

We stayed for two nights through booking with Hotwire hot deals. We were staying in room 623 on the top floor the hotel was nicely updated with an awesome view of Parx casino. The design was awesome but the air conditioner needs work on the hot days didn't feel like it was on. We enjoyed the restaurant burger, it was...

 Report
Helpful?
Thank Helen J
IHGService, Guest Relations Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Dear Helen J, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel....

Reviewed 26 July 2016 via mobile

Bartender is good, unfortunately all other previous complaints still exist! Went there for a wedding last weekend, we showed up at 2:30pm to check-in with the long line this process took over 40 minutes! We figured we would order a snack and drink while we waited but the bar and restaurant close for lunch until 5pm! There was a man...

 Report
Helpful?
1Thank Marc R
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

These reviews are not ones we are happy to receive as it shows that we did not meet our goal of making each of our guests stays an enjoyable one. I would like to apologize for the multiple issues you brought to our attention in this review and understand how that can have a negative impact on your view of...

atlanta
Reviewed 22 July 2016 via mobile

We stayed here before a wedding with our family. We thought the rooms were nice and comfortable. Clean, good shower, and cold AC! The front desk staff was very good. They corrected small issues fast and we're going out of their way to help us all. Hotel is walking distance from the casino. 1 mile away from the mall and...

 Report
Helpful?
Thank georgiaman
Management S, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

It always makes my day when we get a great review! Thank you for your kind words regarding our staff and newly renovated hotel. I’m so glad you and your family had an enjoyable stay with us, I hope you had a fun time at the wedding too! You’ll have to stay with us again when you are back in...

97 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (47)
Viewed
Room/Suite (11)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (12)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (14)
Viewed
Dining (10)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Bensalem
1.1 km away
Hampton Inn & Suites Philadelphia/Bensalem
1.1 km away
Inn of the Dove - Bensalem
0.3 km away
Courtyard Philadelphia Bensalem
Show Prices
Show Prices
Show Prices
5.4 km away
Holiday Inn Express Philadelphia NE - Bensalem
0.8 km away
BEST WESTERN PLUS Philadelphia Bensalem Hotel
1.6 km away
Radisson Hotel Philadelphia Northeast
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover comfortable accommodations at one of Bensalem, PA's hotels, the new Holiday Inn Bensalem-Philadelphia Area. Featuring a thoughtful selection of amenities perfect for business and leisure travelers, this hotel in Bensalem welcomes travelers to experience spacious and comfortable rooms just minutes from downtown Philadelphia. This hotel provides the most modern hotel package around. Our ideal location puts guests near popular attractions, such as the PARX Casino and Racetrack, family-friendly Sesame Place, historic downtown Philadelphia sites. Upon returning to the comfortable Holiday Inn Bensalem, guests will enjoy great amenities. Connect with friends, family and the office with both wired and wireless complimentary high-speed Internet access. Make a splash in the seasonal outdoor pool. Grab a bite to eat for breakfast or dinner at the delicious on-site restaurant. Work up a sweat and stay in shape even on the go thanks to our 24-hour Fitness Center. Each of the spacious and private guest rooms affords even more comforts. Sleep soundly on luxury bedding and thick mattresses. In the mornings, perk up thanks to an in-room Keurig coffee maker. Unwind at the end of the day with premium cable channels. Spacious work areas, ergonomic seating and a well-lit environment offer business travelers a chance to get work done on the road. ... more   less 

Additional Information about Holiday Inn Bensalem - Philadelphia Area

Address: 3327 Street Rd, Located Next to Parx Casino, Bensalem, PA 19020-2021 (Formerly InnPlace Hotel Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: $148 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Bensalem - Philadelphia Area 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Hotels.com and Travelocity so you can book your Holiday Inn Bensalem - Philadelphia Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Philadelphia Bensalem Hotel Bensalem
Courtyard Philadelphia Bensalem
Courtyard Bensalem
Bensalem Marriott
Bensalem Courtyard
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Bensalem - Philadelphia Area staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Holiday Inn Bensalem - Philadelphia Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End/corner rooms have extra windows”
 of 5 bubbles zooch76, 21 Sep 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles marianak902, 1 Aug 2016 | Read review
“We always enjoy being on a higher level floor to be able to lookout at the surrounding areas.”
 of 5 bubbles 538elijahm, 22 May 2016 | Read review
“All rooms are great!”
 of 5 bubbles NikkiR242, 20 Apr 2016 | Read review
“Stayed 50 6th floor facing the side of casino. Very quiet!!”
 of 5 bubbles RVA16, 22 Mar 2016 | Read review
5 of 5