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Needed a room last minute. Called and asked rates and they were higher than what I saw on line. They price matched the dollar amount as long as I didn't have a preference of room type. Showers are a little short for a tall man....More
Response from IHGService, Guest Relations Manager at Holiday Inn Conference Center Lehigh ValleyResponded February 19, 2018
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our beds. On the other hand, we are sorry to...More
There was a problem with the lock on my room and Angela was so helpful in getting Miguel from maintenance to check it. I felt more comfortable changing rooms and she said "no problem".
She made customer service look great for the hotel.
Thank Lee-Ann T
Response from Denise M, General Manager at Holiday Inn Conference Center Lehigh ValleyResponded February 4, 2018
Thank you for leaving such a kind review. Angela is one of our longest tenured team members and Miguel is one of our newest. I am so pleased to read such positive feedback on both of them. I will be sure to pass...More
Had a great stay with this hotel , very friendly and helpful staff and great cleanliness of rooms , also a special thank you to Will, Jami, and Scott for making our stay there great !
We were there for a business party , food...More
Thank Stephanie M
Response from Denise M, General Manager at Holiday Inn Conference Center Lehigh ValleyResponded January 23, 2018
Thanks so much for taking the time to review your experience with us here at The Center at Holiday Inn. We truly appreciate our guest feedback and we do use it to coach our team.
Our team in the Sam Adams Brewhouse rock!...More
This conveniently located hotel rates well on TripAdvisor, but our stay was inconsistent with the positive feedback. Upon check-in, our desk clerk was courteous and professional and thanked us for being IHG Platinum members. That was the best part of our stay.
The furnishings in...More
Response from Denise M, General Manager at Holiday Inn Conference Center Lehigh ValleyResponded January 19, 2018
Thank you for taking the time to review your stay with us here at The Center at Holiday Inn. We truly appreciate the honest feed back and we will certainly use it to coach our team.
I am very sorry to see that your...More
This was a very interesting hotel. The lobby was on the 2nd floor and our room was on the 1st floor. It was like being in the dungeon. The hotel was still decorated for Christmas. The room was ok, the bathroom had a nice sink....More
Thank Nancy S
Response from Denise M, General Manager at Holiday Inn Conference Center Lehigh ValleyResponded January 17, 2018
Thank you for taking the time to review your stay with us here at The Center at Holiday Inn.
Although I am disappointed that your stay did not meet your or our standards the honest feedback is truly appreciated. We will certainly use it...More
Response from SEXYISLANDCOUPLE69 | Reviewed this property |
From this hotel it is about 15 min away. If that is your only destination I would suggest that you stay close or in Allentown. There are many nice and discount hotels in the area that have easy access to the Agr center.