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We booked this hotel for business. To be clear they were closer to a location than anyone else. We didn't know it was outside entrances to each room. The heat couldn't keep up with the demand. I had the system cranked up over 80 degrees...More
1 Thank Scott M
Response from Cathy C, General Manager at Quality Inn & Suites BurnhamResponded 11 February 2016
Thank you for taking the time to tell us about your stay. I am sorry to hear that you were disappointed in your stay. I apologize for the issue with your heat. Our goal is to make all of our guests stays as...More
Id like to give a special thanks to the Front Desk Staff.
A special thanks to: Karen, Nayia, Stephanie
They were very helpful and caring to all my comfort and needs. They always remember me when I return, and always make me feel welcome.More
Thank Brian V
Response from Cathy C, General Manager at Quality Inn & Suites BurnhamResponded 18 December 2015
It is always a pleasure having you here with us. We appreciate the time you took to us about your stay. Thank you for the compliments in regard the the front desk staff. I will be sure to pass them on to the staff....More
Room 131, Weekend of 10/24/15, 2 nights. $81 per night. Smoking. 2 double beds.
Arrived at the hotel to find a parking lot that was almost deserted. With no signage, I eventually located the front entrance and checked in. Front desk staff was friendly but...More
1 Thank cuptie052371
Response from Cathy C, General Manager at Quality Inn & Suites BurnhamResponded 27 October 2015
Thank you so much for taking the time to give us a detailed description of your stay. We truly appreciate hearing from all of our guests. I have shared your comments with all of my department supervisors. Your willingness to share your experience helps us...More
It was a one day stay. Over all it was good.
Bathrooms are very small.
Door -had to lift up on it to get it to lock.
The AC didn't want to work...hot air was blowing not cold.
You could hear people outside and beside...More
Response from Cathy C, General Manager at Quality Inn & Suites BurnhamResponded 17 October 2015
Thank you so much for staying with us. Our friendly staff and location right off RT 322 make it a great choice for guests when traveling through the area.
I appreciate the time you took to let us know about your stay. Your willingness to...More
I thought I would never get checked in. There has to be some way to speed up the process. Then, as though it wasn't bad enough, now the last guy wants a candy bar........well we have to keep that in a separate money bag..........now we...More
1 Thank RJM304
Response from Cathy C, Manager at Quality Inn & Suites BurnhamResponded 7 September 2015
Thank you so much for staying with us. We appreciate you taking the time to tell us about your stay. I apologize for your wait at check-in. I have already discussed your concerns with the front desk manager We will be doing some retraining with...More
US$78 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from farmersgal | Reviewed this property |
Yes there are vending machines. We were on the first floor & the machines are where the ice machine is. Kenny said one was soda & the other was candy bars & such. I never got the ice. I had to wait to talk to him.
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"ask for ground floor parking lot side, large motel."