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Courtyard Philadelphia Valley Forge/Collegeville

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Courtyard Philadelphia Valley Forge\/Collegeville
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150 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Reviewed 1 week ago via mobile

Very bad manager and staff. Don't respond to customer phone, messages, emails. This place need an immediate renovation of all rooms. At least need to change and get new linen as these have become pale due to reuse. I stay at this hotel very frequently but for this price range - the hotel is a zero star. Day light robbery...

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Helpful?
Thank Invictus_Happy
San Diego, California
Reviewed 3 weeks ago

Stayed here for a family wedding over New Year's. The staff was friendly. They did not have the bar open one of the nights, which was an odd move considering so many wedding guests were staying there and bars aren't close by. I think they could probably improve on their cleanliness in the bedrooms and bathrooms, but no major complaints.

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Helpful?
Thank Katie1216
General M, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Katie1216, Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We look forward that you will choose to stay with us again soon and have a five star experience.

Reviewed 1 December 2016

Hotel was good, their workers are very friendly. I had problem with cleanliness.the bed sheets were terrible. They got spot everywhere. Towels were not clean either. It's not good for Marriott as people just book rooms believing on their name. Breakfast was not complimentary though there is small cafeteria in the lounge.

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Helpful?
Thank saloni t
Chicago, Illinois
Reviewed 10 November 2016

Overall great location. Super friendly staff, great lobby, nice fitness center (pool is super small), very clean. Beds are more foam type and not my favorite but overall a wonderful stay and highly recommended. Also close to a shopping center with everything you could need. Bonus the windows open for some fresh air.

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Helpful?
Thank Michelle S
General M, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Michelle, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Huntington, New York
Reviewed 5 September 2016

This hotel has earned my loyalty as it is one of the best managed. The GM has assembled an awesome team that clearly loves what they do as they go out of their way to treat their guests superbly. Quick check-in, clean and comfortable rooms, uninterrupted WIFI and personal service that is comparable to full-service hotels. Ask for Cindy, Cassandra,...

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Helpful?
Thank Jan G
Cynthia S, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Thank you so much for your kind review. We appreciate you sharing your experience and are so glad that you enjoyed your stay.

Greenwich, CT
Reviewed 25 August 2016

This was the property chosen to house all of the guests at my son's wedding last weekend. There were some fits and starts, particularly with air conditioners but in the end the effort put out by the staff overcame it all. The rooms were comfortable and clean and the hotel itself worked for each of our needs. A room for...

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Helpful?
Thank RockridgeC
Cynthia S, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Congratulations on your son's marriage. We so glad that we were able to assist you during such a special time. Our entire team appreciates you sharing your experience and hope to see you again soon.

Nebraska
Reviewed 22 August 2016

Stayed overnight to attend a wedding without worries of a drive home. I cannot make one suggestion to make it better - front desk very helpful, very clean, bed and pillows super comfy, decor was up-to-date, elevators were not slow, bar stayed open late to reap the reward of a continued wedding party....everything was just wonderful! For those of you...

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Helpful?
Thank cmclarkex4
Cynthia S, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Thank you so much for your review. We are so glad that you were able to enjoy your weekend.

Toronto, Canada
Reviewed 20 August 2016 via mobile

I stayed here for a few nights on business as it is the preferred hotel to stay at foe our company. The hotel is clean and well kept but showing signs of being dated and in need of a refresh compared to other Marriott hotels. The staff is super friendly and helpful, checkin is a breeze and the bar restaurant...

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Thank zerokarma
Cynthia S, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Thank you for sharing your experience. We truly appreciate your feedback and we look forward to seeing you again.

Philadelphia
Reviewed 10 August 2016 via mobile

This hotel is very nice and in a great location in terms of shopping and restaurants. We were there during the DNC and the lobby was decorated in red white and blue. They also had free snacks and drinks available. The room was clean and comfortable. Our only complaint was that the indoor pool was very cold.

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Helpful?
Thank mba111
Cynthia S, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Thank you for your review. Appreciate that you shared your experience with others and hope to see you again if your travels bring you to the area.

Reviewed 17 July 2016 via mobile

Arrived late at night to be greeted by a great big smile. Went up to perfectly clean room and great shower! Very impressed by all staff who went above and beyond to make our stay as enjoyable as possible. The bistro served great flat bread at dinner and Starbucks style drinks at breakfast! If in the area again I would...

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1Thank TKMB17
Cynthia S, General Manager at Courtyard Philadelphia Valley Forge/Collegeville, responded to this review

Thank you so much for the kind review. Our entire team is so glad that you enjoyed your stay with us. Our Bistro team appreciates you taking the time to share your experience. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Philadelphia Valley Forge/Collegeville was just renovated and includes great perks in an ideal location to make it a top Valley Forge Hotel. The new, state-of-the-art lobby provides inviting media pod work spaces, property-wide WiFi, a media library, and easy access to the latest news, weather, and airport conditions via the touch-screen GoBoard™. Start your day off right at the Bistro, where you can enjoy a healthy breakfast with Starbucks(R) coffee, or unwind after a long day with a delicious American dinner menu paired with craft wine and beer to enjoy outside in our patio with fire pit. The guest rooms are highlighted by flat-screen TVs with premium cable, luxury bedding, and in-room mini-fridges. Choose the Courtyard Philadelphia Valley Forge/Collegeville for your next stay. ... more   less 

Additional Information about Courtyard Philadelphia Valley Forge/Collegeville

Address: 600 Campus Drive, Collegeville, PA 19426
Region: United States > Pennsylvania > Collegeville
Price Range: $156 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Philadelphia Valley Forge/Collegeville 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Courtyard Philadelphia Valley Forge/Collegeville Hotel Collegeville
Courtyard Hotel Collegeville
Courtyard Collegeville
Collegeville Courtyard
Collegeville Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Philadelphia Valley Forge/Collegeville staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Philadelphia Valley Forge/Collegeville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Currently there is construction out front, so rooms in the rear are preferable.”
 of 5 bubbles RockridgeC, 25 Aug 2016 | Read review
“Avoid rooms over entrance or by elevator.Lots of wedding groups coming and going.”
 of 5 bubbles donnahT5657FI, 18 Dec 2015 | Read review
“I was in an even numbered room, and that faced the mall across the highway (huge field in between). Try an odd numbered room.”
 of 5 bubbles janebeard, 29 Oct 2015 | Read review
“As the hotel has lots of trees between it and a nearby highway (Rte. 422), I don't think room location makes a difference in terms of sound.”
 of 5 bubbles 299PaulK, 26 Aug 2015 | Read review
“Try to get a room away from the road if you want to leave the windows open at night.”
 of 5 bubbles ontheroad80, 26 May 2015 | Read review
5 of 5