Hilton Garden Inn Pittsburgh/Cranberry

Hilton Garden Inn Pittsburgh/Cranberry

Traveller (49)
Guest room bath
Room & Suite (19)
Restaurant
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#4 of 16 hotels in Cranberry Township
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Hilton Garden Inn Pittsburgh/Cranberry is just a short drive from downtown Pittsburgh, close to the University of Pittsburgh Medical Center, Westinghouse and Heinz. Our hotel offers an onsite bar and restaurant, indoor pool, business and fitness center. WiFi is complimentary and available throughout the entire hotel. PNC Park and Heinz Field are located nearby, along with several other local fun things to do, such as Moraine State Park, where you can bike on trails, canoe or kayak on the 3,225 acre lake and cross country ski during the winter. Another nearby park is McConnell's Mill State Park, which offers plenty of opportunities for hiking and rock climbing. The Garden Grille and Bar is our onsite restaurant offering a variety of menu options for breakfast, lunch and dinner. Some of the nearby restaurants are Bravo! Cucina Italina, Primanti Brothers and Smokey Bones Bar and Grill.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

2000 Garden View Lane, Cranberry Township, PA 16066
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
Pittsburgh Intl Airport
25.1 km
See all flights
Westmoreland County Airport
4.5
4.5 of 5 bubbles1,252 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Guests have called out the Hilton Garden Inn Pittsburgh/Cranberry for its attentive service, particularly during special events, and appreciate the full bar and hand sanitizers among its amenities. While many travelers are satisfied with the general cleanliness and comfort of the rooms, there are occasional mentions of thin walls and the need for better maintenance. The hotel's value receives mixed reviews, with loyalty rewarded with lower prices, but some guests feel the drinks are pricey and the absence of a complimentary breakfast is a downside.
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
1,252Review9Q+A100Room tips
Traveller rating
  • 933
  • 197
  • 71
  • 29
  • 22
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
_Dave_K_Lloyd_ wrote a review Dec 2014
Burlington, ON
5.0 of 5 bubbles
We have stayed here twice. Our friends live near by and we stay here when visiting them. The staff are so amazing at this hotel. We had purchased a gift and we were looking for a way to wrap it. When we asked at the front desk where we could find wrapping paper near by. They went off to the back and brought us a gift bag scotch tape and blank paper sating will any of this help. (No charge) It's a small thing but those are what make my day. Whoever you were at the front desk, thank you. it was very much appreciated. This is a very nice clean comfortable hotel with a great breakfast too.
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Dec 4, 2014
Thank you Dave_k_Lloyd for writing such a wonderful review of our hotel on TripAdvisor. We appreciate all of your kind words in regards to our staff as we believe we have the best team in all of Cranberry. I am glad you enjoyed our breakfast and we cannot wait for you to join us again in the future. Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pipperfam wrote a review Nov 2014
5.0 of 5 bubbles
This hotel was VERY accommodating and very clean. Staff went the extra mile in all aspects of customer service. We feed our daughter's girls hockey team and families. The hotel staff was very helpful and understanding in allowing us to gather and have something to eat in the public space. This was refreshing, since some hotels won't let you even bring in take out pizza! They don't have free breakfast, but do have a restaurant on site which is reasonably priced. I want to say a big thanks to Dana, Matt and Ryan, who were not "plastic" customer service people, but genuinely listened to your issue and offered real solutions. It was bit pricey, but you get what you pay for at this establishment.
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Dec 1, 2014
Thank you Pipperfam for writing an amazing review of our hotel. I want to first thank you, your hockey teammates and their families for choosing to stay with us for your most recent time in Cranberry Twp. I was so glad to see how we were able to accommodate your team each morning and that our lobby provided the perfect gathering area. Thank you for pointing out our team's fantastic customer service. We cannot wait to host you and your team again! Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Lisa S wrote a review Nov 2014
Collegeville
5.0 of 5 bubbles
Comfortable and quiet. Wonderful and friendly staff. A perfect get away in the perfect location. Just 5 minutes from our family in Seven Fields. Excellent location to shopping and beautiful scenery. Only wished breakfast was free. They had a lot of guests skip breakfast since it was so high priced.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Dec 1, 2014
Dear Lisa S, thank you for writing a great review of our hotel on TripAdvisor. I am glad you found our hotel "comfortable and quiet" and our staff to be "wonderful and friendly." As you pointed out, our hotel's location is ideal for anyone traveling for business or leisure in Cranberry Twp and surrounding areas. We look forward to your next stay with us! Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jeaninern2 wrote a review Nov 2014
5.0 of 5 bubbles
Very nice hotel! Breakfast was wonderful Erinn M really went above and beyond!rooms are very clean and comfortable dinner was good too!the decor is very bright and new!my girls enjoyed the fruit and hot chocolate and the amenities definitely will stay again
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Nov 30, 2014
Thank you jeaninern2 for taking the time to write a review on TripAdvisor. Thank you very much for commenting our hotel as "a very nice hotel". I am glad you described your stay as "wonderful" and that Erinn went above and beyond for you. It is our belief that our hotel staff is the best in Cranberry Twp. Thank you again and we look forward to your next visit. Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
artteach76 wrote a review Nov 2014
Franklin, Massachusetts
5.0 of 5 bubbles
This is a wonderful hotel and will book a room there again. We were in town for a family event. After the event, it was wonderful for the family to relax in front of the lobby fireplace. The room was large and quiet. I would highly recommend this hotel. Easy to get to- plenty of shopping and other restaurants in the area.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Nov 27, 2014
Thank you artteach76 for taking the time to write a great review of our hotel. I am so glad you enjoyed our lobby and it was a useful setting for your family to congregate after having an event together. We appreciate your high recommendation of our hotel and look forward to your next visit with us! Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nelson S wrote a review Nov 2014
5.0 of 5 bubbles
I have stayed at this hotel several times and always had a great experience. Staff is very helpful and courteous and the room quality is excellent. We like to get the breakfast here and the food and staff are excellent. Our usual servers are Erinn and Geraldine C. and they are welcoming, pleasant and helpful without fail. They have bright smiles, good memories and excellent anticipation of our needs at all times. We will be back!
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Nov 23, 2014
Thank you Nelson S for writing an awesome review of our hotel on TripAdvisor. We appreciate your kind words in regards to staff and the quality of our breakfast. Our servers work extremely hard in order to ensure all of our guest's needs are taken care of. We look forward to your next visit with us! See you soon. Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roxanne d wrote a review Nov 2014
Marblehead, Massachusetts
5.0 of 5 bubbles
Diane was my server for breakfast each morning during my last stay and went out of her way to care for me. After the 1st morning she remembered that I drink tea and not coffee and as I walked into the restaurant each morning she would pick up green tea and hot water as she escorted me to my table.
The hotel was busy and to have someone take the extra step to do such a personal gesture made me feel special
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Nov 20, 2014
Dear roxanne d, thank you very much for writing a fantastic review of our hotel. We are so glad that Diane was able to take care of you each morning and make your stay with us a pleasant one. We believe all of our guests are special and that even the smallest gesture can make a stay memorable. I will pass along your kind words to her as she takes great pride in providing great guest service. We look forward to your next visit with us! Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nmiller66 wrote a review Nov 2014
Grove City, Ohio
5.0 of 5 bubbles
I travel with my husband a lot. When I find reception displays a welcome smile & remembers me the next time I'm that it means a lot to me. I feel Kessi & Stephanie go over & beyond in making us welcome & caring about our stay. When we are there for the week, I am in the room most of the time when they clean my room. I find Melissa is so pleasant & makes me feel that she glad I'm there! I'm looking forward to our next visit to this property & knowing our stay will be a pleasant one!
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Nov 19, 2014
Dear nmiller86, thank you for taking the time to write such a great review of our hotel. We believe every guest should be greeted with a smile and I am glad you were greeted again by name. I am very happy you enjoyed our housekeeping staffs as they work very hard to ensure all of our guest rooms are up to our cleanliness standards. Thank you again and we look forward to your next visit. Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tiffany V wrote a review Nov 2014
Columbus, Ohio
5.0 of 5 bubbles
I had a not so great experience with a Hilton in a different city and my experience at this Hilton made me happy to stay at Hilton's again. I travel often for work, and at this location the breakfast was cooked to perfection, the staff was very helpful, and my room was nice. Geraldine and Erinn took care of me at breakfast which made the start of my day so much easier. After the first morning, they already knew to immediately help me and cater to my specific needs so that i could start my day off on the right foot. Nice job ladies providing good service.
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Nov 18, 2014
Thank you Tiffany V for writing such a wonderful review of our hotel. We appreciate you giving Hilton properties another chance and choosing to stay with us. We are so very happy that our breakfast servers were able to start your day off well and catered to your every need. We look forward to your next visit and hope to see you soon. Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank S wrote a review Nov 2014
Louisville, Kentucky
4.0 of 5 bubbles
I find this property very clean and in a great location. The staff is friendy and helpful and the service is excellent. The food was very good and Erinn did an excellent job of serving dinner.
The rooms are nice and the beds are comfortable.
Frank
Read more
Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt M, Manager at Hilton Garden Inn Pittsburgh/Cranberry
Responded Nov 15, 2014
Dear Frank S, thank you for taking time to fill out a great review of our hotel. We are happy that you found our hotel to be "very clean and in a great location." Thank you for noting Erinn's exceptional service and it’s great to hear how well she takes care of each and every one of our guests. Thank you again and see you next time! Best Regards, Matt Miklavcic Assistant GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan M asked a question Oct 2019
18 contributions
Is there a working hot tub in pool area?
Answer from Tour26092814302
1 contribution
Yes, it’s very clean too
Answer from Emily B
Once a charging issue has been resolved on the hotel end (returns, card changes, etc) it usually takes 7-10 business days to arrive back into your account. If after 10 days the charge does not show back into the correct card account we advise that you call the card company and our direct line so that we may be aware of the issue as well. -The Hilton Garden Inn Management Team For further assistance please contact us directly.
Answer from Nicolette H
No, our entire hotel is not pet friendly.
Answer from jzottola
Yes thank you for booking with us no problem we will be able to charge you at check inn. I will put a note on the account to charge you in advance for the breakfast for your hungry boys. Best Regards, Jonathan Zottola General Manager
Michael C wrote a tip Oct 2023
1 contribution
1.0 of 5 bubbles
"Get a clean, set of sheets and pillowcases from the front desk before you sleep in your bed"
Read full review
Jimmy wrote a tip Oct 2023
3 contributions1 helpful vote
1.0 of 5 bubbles
"Hello Future Hilton Garden Inn travelers, The assistant general manager Tim Duncan was the rudest and most sarcastic person. We were s"
Read full review
Jason D wrote a tip Jul 2023
1 contribution
5.0 of 5 bubbles
"Take some time to spend at the bar in the evening. Derek’s drinks are on point. "
Read full review
brenda8383 wrote a tip Jul 2023
Midland, Michigan6 contributions2 helpful votes
5.0 of 5 bubbles
"Choose this hotel"
Read full review
Pam W wrote a tip Dec 2022
1 contribution
5.0 of 5 bubbles
"1st floor pet friendly-very clean room"
Read full review
Not the right property for you?
There are more places to choose from in the Cranberry Township area.
PRICE RANGE
C$180 - C$249 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaButler CountyCranberry Township
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Hilton Garden Inn Pittsburgh/Cranberry - UPDATED 2024 Prices, Reviews & Photos

All Cranberry Township HotelsCranberry Township Hotel DealsLast Minute Hotels in Cranberry TownshipHotels near Hilton Garden Inn Pittsburgh/Cranberry
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars