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Holiday Inn Express Hotel & Suites Drums-Hazelton

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#2 of 3 Hotels in Drums
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Drums-Hazelton
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128 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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North East, Maryland, United States
Reviewed 4 days ago NEWvia mobile

Sucky hotel with no pool, no hot tub, no working Internet, and no one who seems to care about any of those issues. I'm a platinum....correction I was a platinum member but that does not seem to help at all. Save your money or points and stay somewhere else.

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Helpful?
Thank JLMJLM_13
Spokane, Washington
Reviewed 5 weeks ago

I have stayed many many time and each time is excellent. The rooms are always very clean and ready when you arrive. The staff is phenomenal, Mindy, Amber, Jack to mention a few. Need anything just ask. Also some great hidden away gems for dinner as well

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Helpful?
Thank ckay221
Cincinnati, OH
Reviewed 13 November 2016

I stayed here for my fifth and sixth times, going to Boston from Cincinnati and returning for three annual trips. The hotel has always been clean and well maintained and this trip was no exception. I was given a room right by the elevator for the outbound trip, which would have been a problem if the house had been full...

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Helpful?
Thank 359magi
Absecon, New Jersey
Reviewed 9 November 2016 via mobile

Put a special request in for getting close to the front door as I had knee replacement recently I was accommodated. The room was awesome very clean large flat screen TV couldn't have been any better. Very easy to find once you cut off the highway neighborhood was good. Fantastic hot and cold breakfast in the morning. We will definitely...

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Thank b0b1958
Reviewed 17 October 2016

Staff was very nice, quite and the rooms are very clean.The house keeper even straighten my shaving cream mouth wash and tooth paste. Was-very nice of her if I lived in Hazleton she would be my wife for sure. Breakfast bar was outstanding and dining area very clean. I would stay here again when in town great job.

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Helpful?
Thank Ron D
Lindenhurst, New York
Reviewed 4 October 2016

Stayed here for 1 night stay to go ATV riding. Made my reservation on the morning of Sept 30 for that night. Upon arrival at 5:30 pm I was told that my room was not ready yet due to the fact they had a computer glitch that afternoon and they was not enough staff to make the rooms available. This...

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Helpful?
Thank midnitemover
Michigan
Reviewed 19 September 2016

We just needed a place to stay for an overnight on our road trip. The staff here was friendly; our room was clean and spacious. The bathroom was very clean. I just wish the safety bar in the bathtub was placed higher. It really didn't serve a purpose for someone taking a shower. The breakfast was typical HIE quality. We...

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Thank happytraveler49
Zelienople, Pennsylvania
Reviewed 6 September 2016

We used to live up the street from this hotel, so staying here for a visit was a no brainer. Great location for us!! The Holiday Inn was clean and comfy for me and my family!! I am sorry that I can't remember the person and the front desk that checked us in, but he was great. We checked in...

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Thank Sarah W
Reviewed 25 August 2016 via mobile

Nice night sleeping. Turned the AC on and slept like a baby. Personnel was very nice and talkative during check in. Offered a gym and breakfast which I took advantage of. Everything else was great. Great for the traveler on either interstate 81/80. I would recommend and I myself might end up staying again if I plan on travels through...

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Thank Stan W
Boston, Massachusetts
Reviewed 3 August 2016

We stayed at this location during the weekend of the Pocono Race. If you are not from this area, be aware that there are very few places to eat (or do much of anything) around this hotel. We usually drove at least 8-10 miles anytime we went out to dinner. Most of the staff was pretty friendly at this hotel,...

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1Thank Gizmo311
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drums-Hazelton, responded to this review

Dear Gizmo311, Thank you very much for taking the time to share your comments online. Please allow us to apologize for the shortfalls you have noticed with the service you received and the room accommodations you had. We also apologize you were not satisfied with the breakfast selections we offer and the surroundings of our facility. We want to assure...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the award winning Holiday Inn Express Hotel & Suites Drums/Hazleton, PA.This beautiful two-year-old property offers you elite service and the best quality. We are conveniently located off Interstates 80 and 81, near both Hazleton and Mountaintop. PPL Susquehanna nuclear plant, Humbolt, Valmont, McAdoo, and Crestwood Industrial Parks, Jack Frost Big Boulder Ski Resorts, Eagle Rock Ski Resorts, Drifton Softball Complex, Edgewood in the Pines Golf Resort, Sandsprings Golf Resort, Blue Ridge Trail Golf Resort, Sugarloaf Golf Resort, Pocono Raceway, Mountain Speedway and Mohegan Sun Casino are also located nearby.We include our new hot complimentary breakfast which includes: cheese omelets, fluffy scrambled eggs, sausage gravy with flaky biscuits, sausage patties and crispy bacon. Staying here doesn't get any smarter! We look forward to welcoming you at the Holiday Inn Express Hotel and Suites Drums / Hazleton, PA. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Drums-Hazelton

Address: 1 Corporate Dr # 15, Drums, PA 18222-2123
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Drums
Price Range: $135 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Drums-Hazelton 3*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Drums-Hazelton
Holiday Inn Drums
Holiday Inn Express Drums
Drums Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Drums-Hazelton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet even those by elevators”
 of 5 bubbles ckay221, 18 Jan 2017 | Read review
“Find a room that faces the back of hotel. Nice view and quite.”
 of 5 bubbles mas4467, 20 Sep 2015 | Read review
“Based on my two stays, I'd recommend a first floor room”
 of 5 bubbles SRacer74, 24 Aug 2015 | Read review
“Don't stay on the parking lot side. I like to open my curtains to let in the sun but can't do that when a car is parked outside your room”
 of 5 bubbles TheresaMB1962, 17 Aug 2015 | Read review
“Ask the rooms in the end of the corridor and you could see sun rise in an awesome way”
 of 5 bubbles Chaitu2014, 23 Jul 2014 | Read review
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