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Holiday Inn Express Hotel & Suites Drums-Hazelton

140 reviews
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Traveller (27)
Room & Suite (30)
Dining (2)
Overview
  • Excellent49%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(25 reviews)
“highway hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Concierge
3.0 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (140)Write a Review
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All reviewsfront deskgreat cinnamon rollshighway hotelthe breakfast areaslept like a babylarge roomquick stopfirst floorneeded a place to staycookiesthe main highwaychecking infree breakfastnext morningrooms were cleana great place to staystay there again
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1 - 5 of 138 reviews
Reviewed 30 October 2017 via mobile

Easy to find. Very friendly staff. Heat was easy to adjust in the room. The Keurig was a very nice touch as I had to leave at 4:40 AM to get to work and was afraid the coffee in the lobby would not be fresh....More

Thank Karen W
Hotel's Favourite
Reviewed 4 May 2017

One word that best describes this hotel -- immaculate. The place was built 17 years ago and looks like it was completed last week. One of the cleanest places we've stayed in, from the front desk area, to the elevator, the room, and the spacious...More

1  Thank NavySpy
Reviewed 16 September 2017 via mobile

I am a 31+ your PC member and a spire member that does close to 200 nights per year at IHG hotels. The hotel is conveniently located off the main highway. Since this appears to be the only decent hotel in the area prices were...More

Thank agflag
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drums-HazeltonResponded 1 October 2017

Hi agflag, Thank you for being a loyal IHG Rewards Club Spire Elite member and for your review about our hotel. I'm glad that you found our location convenient, the staff friendly, and the breakfast selection to your liking. I would like to apologize for...More

Reviewed 31 July 2017 via mobile

The AC was set on 50 and it just never got cold. It was warm in the room. It made so much noise we had to sleep with the TV on to try and hide the noise. The sheets are so worn out. They felt...More

1  Thank WandL714
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drums-HazeltonResponded 15 August 2017

Hi WandL714, Thank you for your stay and for taking the time to share your experience with us. I was concerned to see that you were not impressed with our property particularly with the air conditioning system in the room, bed sheets, and breakfast. We...More

Reviewed 18 July 2017

Ok for an overnight, not much else. the bedding was 'strange' never saw sheets like this. The room was clean, no pool. the breakfast was Ok, pancake machine was out of order. I suspect this was not originally built as a Holiday Inn and converted...More

1  Thank gar l
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$95 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (30)
Dining (2)
Hotel & Grounds (23)
Bathroom (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"end of the hallway (front of the building) has a better view of the mountains than near elevator? we were in..."
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"All rooms are quiet even those by elevators"
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"Find a room that faces the back of hotel. Nice view and quite."
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"Based on my two stays, I'd recommend a first floor room"
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