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Holiday Inn Express Hotel & Suites Drums-Hazelton

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#1 of 3 Hotels in Drums
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126 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Drums-Hazelton
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Showing 124: English reviews
Prattville, Alabama
Reviewed 24 August 2015

Stayed here and reviewed in July of last year and gave this hotel 3-stars. I'm not sure if some updating was done or maybe we just wound up in a better room (1st floor this time) but I'm going to give this hotel 4-stars this year. On the first floor, there was no smoky smell in the hallway like we...

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Helpful?
Thank SRacer74
Lancaster County, Pennsylvania
Reviewed 17 August 2015

I was leery after reading some of the reviews however from checking in to checking out I had a great experience. Room was great, bed was comfy, shower was awesome and who doesn't like pancakes? Great!

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Thank TheresaMB1962
Trenton, New Jersey
Reviewed 16 August 2015

This hotel was PACKED this weekend, but you would never know it because the staff were all pleasant and helpful, the noise levels of the rooms very comfortable, and they have added a new feature--LATE NIGHT pancakes (available from 8-12PM). It is easy on-off I-80, and there is a gas station right next to the hotel. Breakfast is standard continental...

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Thank RoadLessTravelledNJ
Raleigh, North Carolina
Reviewed 25 July 2015 via mobile

Stayed here on our way to NY. Checked in late and the front desk had a hard time explaining rooms and charges. It wasn't dirty but was not clean. Crusty gross stuff stuck to the door in bathroom and wall in room. Sheets were pilled and scratchy. Carpet had stains. It wasn't the worst hotel or filthy but would not...

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1Thank TCF2009
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drums-Hazelton, responded to this review

Dear TCF2009, Thank you for sharing your feedback from your recent stay. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. Rest assured that the cleanliness of our rooms and our property, in general, has always been our main priority and it is disheartening to learn that our housekeeping service...

Wall Township, New Jersey
Reviewed 13 July 2015

Hotel was clean and located just off I-80 for easy on/off. Staff was friendly and helpful in sorting out dinner options. Room was very clean with decent selection of channels on TV and wifi internet was ok but speeds degrade at night (share connections). Downside for the hotel was it is well worn and beds not tempurpedic (after sleeping on...

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Helpful?
Thank Josh G
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drums-Hazelton, responded to this review

Dear Josh G, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read your positive feedback on the services and room type received. However, we regret if the...

Brooklyn
Reviewed 12 July 2015 via mobile

Very helpful staff. We wanted to grill in their backyard which they did not let even though every other hotel usually does let and this led to problems. However the actual hotel is decent and accommodating. The location is not great but the staff was willing to help us find attractions nearby. But for a regular night stay perfect.

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Thank Avrohom W
Midlothian, Virginia
Reviewed 23 June 2015

Always an easy, welcoming place to stay when traveling. When checking in, the woman behind the desk noticed we had lots of gear and upgraded us to a bigger room. So nice! We also enjoy the breakfast. A 20 minute drive down the mountain gets you all you want/need.

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Thank neshelman
Reviewed 17 June 2015 via mobile

Clean and comfortable is what you want in a highway hotel. This hotel had that and added a friendly and helpful front desk manager (Mindy). Breakfast was sort of awful. If eating in, ask Mindy about pizza. I would stay here again. No bar, but wine store about 15 minutes away.

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Thank Paul R
Springfield, Illinois
Reviewed 24 May 2015

Hotel in excellent condition, Very clean room and common areas. Staff was very pleasant and helpful. Only drawback - no local restaurants - nearest is approximately 1-2 miles away. no other businesses nearby - it was good for an overnite stay - but is somewhat secluded in it's location. One issue - PC in the 'Business Center' was not user...

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Thank JPD1988
Wayne, New Jersey
Reviewed 14 May 2015

We have stayed here many times and have never been dissapointed. Feel safe and secure in quiet, clean, restful rooms. Very friendly staff. Breakfast is good. This location is close to route 80 but far enough away. It is located in a corporate complex, but it is off to the side by it'self. A pool is planned for the future.

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Helpful?
Thank Frank A

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the award winning Holiday Inn Express Hotel & Suites Drums/Hazleton, PA.This beautiful two-year-old property offers you elite service and the best quality. We are conveniently located off Interstates 80 and 81, near both Hazleton and Mountaintop. PPL Susquehanna nuclear plant, Humbolt, Valmont, McAdoo, and Crestwood Industrial Parks, Jack Frost Big Boulder Ski Resorts, Eagle Rock Ski Resorts, Drifton Softball Complex, Edgewood in the Pines Golf Resort, Sandsprings Golf Resort, Blue Ridge Trail Golf Resort, Sugarloaf Golf Resort, Pocono Raceway, Mountain Speedway and Mohegan Sun Casino are also located nearby.We include our new hot complimentary breakfast which includes: cheese omelets, fluffy scrambled eggs, sausage gravy with flaky biscuits, sausage patties and crispy bacon. Staying here doesn't get any smarter! We look forward to welcoming you at the Holiday Inn Express Hotel and Suites Drums / Hazleton, PA. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Drums-Hazelton

Address: 1 Corporate Dr # 15, Drums, PA 18222-2123
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Drums
Price Range: $136 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Drums-Hazelton 3*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Drums-Hazelton
Holiday Inn Drums
Holiday Inn Express Drums
Drums Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Drums-Hazelton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a room that faces the back of hotel. Nice view and quite.”
 of 5 bubbles mas4467, 20 Sep 2015 | Read review
“Based on my two stays, I'd recommend a first floor room”
 of 5 bubbles SRacer74, 24 Aug 2015 | Read review
“Don't stay on the parking lot side. I like to open my curtains to let in the sun but can't do that when a car is parked outside your room”
 of 5 bubbles TheresaMB1962, 17 Aug 2015 | Read review
“Ask the rooms in the end of the corridor and you could see sun rise in an awesome way”
 of 5 bubbles Chaitu2014, 23 Jul 2014 | Read review
“No problem with any room location because this hotel is away from any major interstate traffic.”
 of 5 bubbles Sting89, 5 Jul 2014 | Read review
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