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2017-12-31 2018-01-01
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    Villas at Tree Tops and Fairway

    2157 River Road, East Stroudsburg, PA 18324
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    2017-12-31 2018-01-01
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    Traveller (568)
    Room & Suite (169)
    Dining (15)
    Overview
    • Excellent9%
    • Very good21%
    • Average21%
    • Poor17%
    • Terrible32%
    5 Nov 2017
    “Fine, but I wouldn’t recommend it”
    20 Oct 2017
    “It used to be a nice place.”
    Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Spa
    Accessible rooms
    Business Centre
    Golf Course
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    All hotel details
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    Write a ReviewReviews (921)
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    1 - 5 of 914 reviews

    Reviewed 3 weeks ago

    Walked into our culdesac of units to see bags of clean towels and toiletries laying under the porches of all but our unit. It was 4 PM; cleaning was over and these bags sat outside for 3 days. Once they disappeared a few new ones...More

    1  Thank BaltimoreRedbird
    Reviewed 3 weeks ago via mobile

    Arrived early @1. We got laughed at that no rooms were clean. It was the day after thanksgiving. I’d expect it to be busy.. but this was insane. Came back at 5:30. Huge line out the door and people saying they were in line again...More

    2  Thank Michelle S
    Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 2 weeks ago

    We strive to create the best possible experience for our guests, I am sorry that wasn’t the encounter you had. Currently, we are undergoing some changes including handling housekeeping in house instead of a third party company. Though we were aware that it would be...More

    Reviewed 3 weeks ago

    The staff was so nice and attentive. Our accomadations were acceptable. The tv's are way too small. The entire property needs updating including the indoor pool & spa area. Our oven broke at the end of our trip and they gave us 2 days free...More

    Review collected in partnership with Armed Forces Vacation Club
    Thank Dkdskjck
    Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 2 weeks ago

    Thank you for taking the time to write a review of your recent stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your trip to the Fernwood Resort and...More

    Reviewed 8 November 2017

    Filthy, filthy, filthy!!!!! There is a reason why excavation equipment has been busy tearing down original condos here....it's the only way they get cleaned. Our first condo had black mold growing in laundry and bathroom,hair left everywhere, and crumbs on everything, we got them to...More

    Review collected in partnership with Armed Forces Vacation Club
    Thank chompspop
    Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 10 November 2017

    First, please allow me to apologize for your dissatisfaction during your recent stay. We are continuously working on improving the resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction....More

    Reviewed 5 November 2017 via mobile

    The hubs and I stayed at Treetops for a long weekend. We usually take reviews with a grain of salt, because it seems as if most people are pickier and far tougher on places than we are. Having said that, some of the negative reviews...More

    Thank Toetoes
    Response from Lherman2012, Customer Service at Villas at Tree Tops and FairwayResponded 10 November 2017

    Thank you for taking the time to share your observations with us. We appreciate feedback from our guests and use it to our advantage. We are striving daily to improve our guests overall vacationing experience. The Villas at Tree Tops and Fairway would like to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Indoor pool
    • Bar/Lounge
    • Spa
    Details
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 550
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • East Stroudsburg
    • Also Known As
    • Villas At Tree Tops And Fairway Hotel Bushkill
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    Traveller (568)
    Room & Suite (169)
    Dining (15)
    Pool & Beach (6)
    Hotel & Grounds (340)
    Bathroom (42)
    Family and Play Areas (16)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    chlovis
    8 November 2017|
    Answer
    Response from Ebenezer B | Reviewed this property |
    Everything you mentioned and all the numerous activities can be found in their website. Check treetopsfairwayvillas
    0
    Votes
    Shakia B
    7 September 2017|
    AnswerShow all 7 answers
    Response from Theresa A | Reviewed this property |
    From my interactions with other guests, when you come to visit during a promotional stay the villa that they give you are not one of the nicer remodeled ones. Now I came during peak season so of course they were giving the... More
    1
    Vote
    FranJ811
    30 July 2017|
    AnswerShow all 3 answers
    Response from Louis M |
    Since we had no children with us we did not check for prices but I am sure if you call the office directly they will be able to provide this information. The staff was so helpful and nice to deal with.
    0
    Votes
    Room Tips
    "Do not waste your money!"
    Read review
    "ASK and PRAY for an updated clean room that actually was cleaned properly"
    Read review
    "3 BR Fairway units have been renovated. A lot of the smaller ones at Fairway and all the Treetops ones I saw..."
    Read review
    "Don't go to this nasty place. Rooms are not cleaned after people leave."
    Read review
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