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Staybridge Suites East Stroudsburg - Poconos

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Staybridge Suites East Stroudsburg - Poconos
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235 Reviews from our TripAdvisor Community

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Showing 234: English reviews
North Bergen, New Jersey
Reviewed 2 days ago NEW

We stayed this past long weekend, was NOT satisfied! Very different from our stay in a different Staybridge in December. Rooms were not ready at check in and when we asked housekeeping for extra towels the two ladies just stared at us blankly. Rooms are not up to par - we could literally wipe our finger on the drawer and...

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Helpful?
Thank Lindsay P
Reviewed 2 weeks ago via mobile

All around, our stay was a way above our expectations. I made 3 reservations and at check in, I was notified that one of our rooms had plumbing issues. They quickly upgraded all 3 rooms to king size bed suites with a kitchen. Very impressive I must say. The front desk service was very nice. We were greeted and felt...

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Helpful?
Thank Jan Paul S
New York City, New York
Reviewed 2 weeks ago

My family and along with a few other guest stayed here due to an event we were attending. The property looks very nice and the lobby was inviting. Unfortunately, our group leader could not get group rates, for some odd reason, but we bit the bullet and reserved rooms here instead of Days Inn, where she was able to get...

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1Thank melanielsr
Frederick
Reviewed 3 weeks ago via mobile

Clean spacious rooms, friendly staff, and a healthy choice of options in the complimentary breakfast. Always great to find a nice hotel that is dog friendly so we can bring our pup when we travel. Location is not far off of route 80.

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Helpful?
Thank rkmill
Los Angeles, California
Reviewed 3 weeks ago via mobile

Me and my friend booked the hotel for 3 room through Priceline at Christmas Eve by one transaction. But only 2/3 room got deposits from Priceline, so we have to give another card for security to get into the room. Second day, when I came back to home, they charged me twice amount money for that room and another two...

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Helpful?
Thank Lucas2011502
IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear Lucas2011502, Thank you for your review regarding your recent stay at Staybridge Suites Stroudsburg East Poconos, PA. It is regrettable you were not satisfied with the service you received due to the double charges taken. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I...

Hockessin, Delaware
Reviewed 5 December 2016 via mobile

Our room was very nice with a small kitchen, refrigerator, small stove and microwave which is great if you don't want to eat out or traveling with children. The staff all seemed to be very nice and helpful.

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Helpful?
Thank gcafar8
Maywood, New Jersey
Reviewed 29 November 2016 via mobile

The accommodations at Staybridge are absolutely perfect. Everything that you need for a week stay or an overnight is provided. My suite was comfortable, large and well-appointed. The downside is the breakfast. The scrambled eggs were dry and tasteless. There was no way to doctor them. You have possibility of making a fresh waffle. But there is no meat ......

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Helpful?
Thank amyhhs
Ft. Lauderdale, Fl
Reviewed 23 November 2016 via mobile

We spent 3 nights here, and were very impressed! The entire property was clean and well maintained. The staff was very friendly and very accommodating. Maria, the lady who services the free hot breakfast buffet was such a sweetheart and such a hard worker. She kept everything filled and kept the dining area spotless.

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Helpful?
Thank ChunkyLover_1305
Orlando, Florida
Reviewed 19 November 2016

Hello, I went to this location with my wife and kids. I was greeted by a female Celine at the counter who is a dark skin lady with long Dred hairs. She was very rude, mean and did not gave me the respect because of my skin color. Celine hesitated to answer my questions and refused to help me. Overall...

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Helpful?
Thank my c
IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear my c, Thank you for being our guest and for taking the time to share your comments. We regret to read the difficulties you had experienced particularly with the services rendered by staff. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain more...

Reviewed 16 November 2016 via mobile

An excellent experience. Food was plentiful at breakfast and served with great enthusiasm and friendliness. Super helpful staff all around. The room was immaculate. The check in was a breeze. Delighted that the hotel is pet friendly. The soaps and shampoo were a nice clean spa-like scent. The decor was modern and up to date. The parking was plentiful and...

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Helpful?
Thank Caroline K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Staybridge Suites East Stroudsburg - Poconos

Address: 561 Independence Rd, East Stroudsburg, PA 18301-8202
Region: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Price Range: $126 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites East Stroudsburg - Poconos 3*
Number of rooms: 79
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites East Stroudsburg - Poconos staff and other travellers.
6 questions
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New York City, New York
over a year ago
Smithtown, New York
over a year ago

See all questions (6)

Questions? Get answers from Staybridge Suites East Stroudsburg - Poconos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 2 bedroom unit. Ask for rear side room”
 of 5 bubbles DGinSoCA, 8 Oct 2016 | Read review
“third and 4th floors are better cause not usually have dogs.corner rooms are quieter.”
 of 5 bubbles frumtraveler613, 20 Sep 2016 | Read review
“GO elsewhere !!!!”
  • tub
  • cracked,dirty floor tiles
  • pet stained carpet (just 1 area of many)
  • worn couch, carpet stain
  • worn couch
  • worn,stained couch
 of 5 bubbles 7ElizabethC, 7 Aug 2016 | Read review
“back side of hotel should be quieter”
 of 5 bubbles maryhQ2005TE, 19 May 2016 | Read review
“Not a clean room in the building.”
 of 5 bubbles 992sherryj, 21 Sep 2015 | Read review
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