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I was last in East Stroudsburg for my older son's bachelor party and gave a very critical review of the place I stayed. Thankfully, the Staybridge Suites was a huge improvement.
The property is very easy to get to immediately off Route 80. The staff...More
Room is nice but has no bathtub for weary travel to soak in. The excessive upfront incidental fees of $50.00 per night in addition to the nightly rate busted my spending limits while I was there. No wifi access code was offered upon arrival. Upon...More
2 Thank GRepa
Response from GCFTraveler, General Manager at Staybridge Suites East Stroudsburg - PoconosResponded 18 July 2016
Thank you for your review, we looked into your concerns. It is clear that you felt that your lack of Credit limit for Lodging is a "profiling matter" by our Asian GM.
We are a diverse work place filled with multiple ethnic backgrounds and maintain...More
This hotel was very easy to find and our check in was fast and easy as well. We got to our room and were pleasantly surprised by it! It had a kitchen with a full refrigerator, a microwave, silver wave and plates, a huge bed...More
Room was nice, when we could get into it. Every time we came back to room, we had to get the key card reset. Room was hot, had to go buy a fan. Water pressure was poor. Had trouble getting door unlocked to get out...More
2 Thank rebecca s
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 27 June 2016
Dear rebecca s,
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our beds to be comfortable. However, we would like to apologize for falling below your expectations regarding our key...More
We have stayed here on an annual trip to PA for the past 5 years and have always had a great experience. The staff is helpful and the rooms are VERY clean. The buffet breakfast is adequate but nothing special. Beds are comfortable although the...More
Response from zoilar332 | Reviewed this property |
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and... More
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and staff was very helpful providing extra pillows, towels, blankets and toiletries. It isn't clear to me if the hotel is collaborating with any other hotel nearby, as far as sharing any type of services. We shared a very special moment honoring our parents, and speaking for myself and extended family, we are thankful to the STAYBRIDGE Suites staff for finding the time to assist us every day to make us feel at home.