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Wyndham Shawnee Village Resort

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353 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Shawnee Village Resort
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Showing 352: English reviews
nyc
Reviewed 2 February 2015

Just returned from a great 3 day ski get away to the Poconos. We stayed in the Ridgetop units located WAY at the top of the "resort". This is a tough review. There were several things I like about this resort but lots of things that bothered me. What I liked: the location is fantastic. Its right on the other...

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Helpful?
5Thank sbrita
CIndy A, Manager at Wyndham Shawnee Village Resort, responded to this review

Sbrita: Thank you for taking the time to share both the positives and negatives about your visit with us. We are continually upgrading the interiors of our units, but in the meantime, we focus on cleanliness and maintenance. Our resort and the surrounding area does have much to offer and I was pleased that you appreciated this fact. Due to...

Reviewed 28 January 2015

Stayed once before in a dated villa and it was pretty bad. Was kind of on fence when a friend wanted to come back. He said they will book a newer one. Glad he did. It was very nice and updated. It was awesome that we get a 30% discount to ski. Sad that we couldn't get that discount when...

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Helpful?
2Thank scorpiozgurl
CIndy A, Manager at Wyndham Shawnee Village Resort, responded to this review

scorpoizgurl, Thank you for sharing your satisfaction with your recent visit with us. So glad that you were able to stay in one of our recently refurbished units, as we are quite proud of the improvements. The discounts for local attractions that we are able to provide our guests is such a great perk. We are happy to have made...

Clifton, New Jersey
Reviewed 28 January 2015

I rented a 2 bedroom villa. the cons were that the place was surprisingly dirty. Unfortunately the cleaning staff does a poor job and there was grime all along the edge of the cabinets on the floor. The villa we stayed at was quite old and outdated. Giving it 3 stars because of the pros: The pool at the rec...

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Helpful?
3Thank saralara64
CIndy A, Manager at Wyndham Shawnee Village Resort, responded to this review

Dear saralara64, we appreciate the feedback and send our apologies for the cleanliness issues. We certainly make every effort to present our villas in a clean and well maintained condition, despite the age of some of our units. I wish we had been aware of the situation so that we coud have addressed it on your behalf. We are always...

liverpool, PA USA
Reviewed 26 January 2015

Quite pleased with stay! The courtesy, helpfulness, and attentiveness of the staff was noteworthy. Lodging at Ridge Top #65 was clean, comfortable, spacious. Both showers were roomy, and the whirlpool tub was a nice extra after chilly outings. Convenient was a toilet/sink by the front door. The living room sofa bed allowed the 2 teenagers to stay up late playing...

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Helpful?
2Thank montagnard
CIndy A, Manager at Wyndham Shawnee Village Resort, responded to this review

Dear Montagnard, We couldn't be more delighted that you and your family were pleased with your accommodations and the service of our staff. We pride ourselves in providing the upmost attentive service to our guests, going above and beyond to ensure total satisfaction. I will most certainly share your kind remarks about the cleanliness of your villa with our hardworking...

Westchester County, New York
Reviewed 5 January 2015

Let me start off by saying my family has been coming here,I want to say since 2000 or 2001 i was a kid then. We even became time share owners way before Wyndham took it over.. I personally hasn't been to the resort in a few years because I was away with the Army. My mom had invited my fiance,...

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Helpful?
2Thank Aaron S
Kalina K, Manager at Wyndham Shawnee Village Resort, responded to this review

Dear Aaron S. Thank you for your feedback regarding your recent stay with us. We sincerely appreciate all feedback as we look for ways to continuously enhance our overall experience. We pride ourselves on the quality and service we provide to our guests. However it is apparent that we did not deliver that great experience for you. Please accept my...

New Jersey
Reviewed 31 December 2014

We must say, we had our reservations after reading many of the mixed reviews about this facility. We stayed for one week in one of the Ridge Top units, and while the unit was dated, and the stand up shower was a challenge, (don't drop the soap, because you would have to get out to pick it up) it was...

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Helpful?
Thank ErikaandGreg
CIndy A, Manager at Wyndham Shawnee Village Resort, responded to this review

ErikaandGreg, So pleased that you had a good visit with us! We do make our best effort to maintain our units in a clean and well maintained fashion. As you stated, our location is quite convenient to skiing and other area attractions. I do hope that you will visit with us in the future and be able to book a...

Reviewed 29 December 2014

This is my fourth year spending this week at the resort. My mother bought a timeshare, sight unseen, at a "reasonable price" for an annual family getaway for the holidays. Each year I return, I am horrified that the unit has not been updated and has actually gotten worse! The furniture is so old and uncomfortable, its like sitting on...

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Helpful?
1Thank Kevin B
CIndy A, Manager at Wyndham Shawnee Village Resort, responded to this review

Dear KevinB, Please accept our apologies that we did not meet your expectations. We work closely with the Board of Directors of the six separate Homeowners Associations that make up Shawnee Village and I can assure you that many changes and upgrades are on the horizon. I would suggest that your mother check out the website shawneeowners.com as it keeps...

Willingboro, New Jersey
Reviewed 18 December 2014 via mobile

Spend about 6 days there and if you did not have an AT&T cell account or your own hotspot you would have to pay for your wifi. Place was nice but if you have a big family I would suggest that you look elsewhere because they don't have 3 bedroom or higher.

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Helpful?
Thank Sweetpea718
Desiree T, Manager at Wyndham Shawnee Village Resort, responded to this review

Dear Sweetpea718, I sorry to hear that your internet needs were not met. We are currently working to improve this feature, so that the ehanced service will meet the needs and exceptiations of our guests and owners. We apologize for any inconvenience this may cause. We certainly hope that you choose to visit us again. While our facility does not...

Philadelphia, Pennsylvania
Reviewed 11 December 2014

Stayed in Crestview and really enjoyed how clean the unit was! The unit was big and had all appliances in clean, open kitchen. Nice sized dinning room table and comfortable couch. Our unit had 2 bedrooms; 1 with 2 queen beds and 1 with a king bed. The sofa also pulled out into a couch, but not very comfortable. As...

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1Thank sunkizz22
Desiree T, Manager at Wyndham Shawnee Village Resort, responded to this review

Thank you Sunkizz22 for your feedback in regards to your recent stay with us at Crestview Shawnee. We greatly value the feedback of our guests/owners as we utilize the feedback as part of our continuous improvement planning. I am happy that you enjoyed the accommodations and the size of the unit. I extend sincerest apologies about the shower head and...

Harleysville, Pennsylvania
Reviewed 28 November 2014

Loved our stay with 2 toddlers 2 years old and infant. Crestview is newest villas in shawnee resort. Unit was clean and comfortable, except for shower head that was not replaced in one shower and caused my sister to slip. Kids loved indoor gym, playground, karaoke at welcome party, ice cream social and indoor heated pool. Although pool was slippery,...

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Helpful?
Thank Boobookittykitty
Desiree T, Manager at Wyndham Shawnee Village Resort, responded to this review

Dear Boobookittykitty, Thank you so much for your feedback on your recent stay. We will ensure to share with the staff. I am so sorry you experienced difficulties with the shower head and our maintenance team has promptly looked into the issue. The activities team continues to enhance the various activities and events on-site and will certainly take your feedback...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Wyndham Shawnee Village Resort

Address: 5255 Buttermilk Falls Rd, East Stroudsburg, PA 18301 (Formerly Fairfield Poconos at Shawnee Village)
Region: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Price Range: $171 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Shawnee Village Resort 2.5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Shawnee Village Hotel East Stroudsburg
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Shawnee Village Resort staff and other travellers.
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Questions? Get answers from Wyndham Shawnee Village Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabins that have a great view of the mountains”
 of 5 bubbles dianaevans1, 31 Oct 2016 | Read review
“Well, rm 150 seems quite outdated. (I have a 1990's 13" tv in the spare bedroom, lol)”
 of 5 bubbles I3402NJfrankl, 8 Oct 2016 | Read review
“It's the luck of the draw! Good luck”
  • Kitchen cabinets
  • Dead moths in kitchen ceiling light fixture
  • Tiny bathroom
 of 5 bubbles signorap672, 3 Oct 2016 | Read review
“The units down in Shawnee River Village are nice and quiet.”
 of 5 bubbles 613gregg, 16 Sep 2016 | Read review
“Crestview and Ridgetop are the best places to stay”
  • guest bathroom
  • Master bedroom
  • master bath
  • Kitchen
  • master bath
  • dining room
  • master bath
 of 5 bubbles 655samh, 1 Sep 2016 | Read review
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