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All reviewsholiday inn expressroom was cleanoff the highwaystay there againfront desk staffcomfortable hotelbreakfast was excellentnice place to stayconvenient locationyogurtcookiescollegepillowssinklobbypanightlight
The front desk staff were not unfriendly nor very warm. My wife and I were given a room adjacent to the highway where trucks made an overwhelming noise. Even as club members the room rate was probably the highest in the area. We though we...More
Response from IHGService, Guest Relations Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 8 December 2016
Thank you for being our IHG Rewards Club member and for taking time to post a review. It is unfortunate to learn that you were not able to fully enjoy your stay due to the noise challenges and the level of service you...More
This hotel is just like the other HIE's we have stayed at in Pennsylvania. Very friendly and helpful staff, a clean and well appointed hotel, plenty of parking and a very good breakfast. The bed is quite comfortable and the air handling in the room...More
Response from rshafferhie, Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 14 November 2016
Thank you for your thoughtful review of our hotel! We really appreciate hearing our guest experiences! We value your feedback, and will pass it onto our team members for encouragement. Thank you in advance for keeping us in mind for your future travels...More
While the price is high given the location, the staff was very friendly and the room was very clean. The included breakfast was sufficient and check in/out was quick and painless. I liked the fact that breakfast was open for an extended amount of time.
Response from rshafferhie, Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 10 November 2016
We are refreshed to hear that you enjoyed your recent stay at our property. Thank you for your kind and thoughtful comments. Please keep our hotel in mind should you visit our area in the future. Have a wonderful day!
The place is ok but quite expensive. This is because there is little competition in the area. There is an old motel near by. The staff was fine. Breakfast was basically the same that you get in the $90-$100 range places. The parking lot is...More
Response from IHGService, Guest Relations Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 10 November 2016
Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you found the place up to par and regarded our fine staff. However,...More
Great place to stay! Clean rooms, newspaper at your door, free breakfast, wonderful staff, quick checkout, and all around nice place to stay! Convenient location to great restaurants: Legacy, Lucky Duck, Pizza Town, etc.!