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Hampton Inn & Suites Ephrata - Mountain Springs

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Hampton Inn & Suites Ephrata - Mountain Springs
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646 Reviews from our TripAdvisor Community

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Showing 640: English reviews
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Henryvilke
Reviewed 4 days ago NEW

The hotel was a comfortable pleasant place to stay. Room was great. HVAC was excellent. All staff were friendly and helpful. Rooms were clean and beds were comfortable. Breakfast was good with great hot coffee. I will be back!

Review collected in partnership with Hampton
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Helpful?
Thank S8624PGmichaelc
Gurnee, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 16 June 2016

Veronica was exceptional in booking and her compassion for me. My trip was for a memorial service. I could not complete the 14 hour drive and needed to cancel the first of my 3 night reservation in Ephrata. Veronica did so without charge and made several calls to other Hamptons to find a room on my route. When I arrived...

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Helpful?
1Thank DorothyD240
About Hotel's Favourite Review
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We are so pleased that Veronica showed you compassion on your visit; we always care about our Guests first and are happy to hear she exemplified that through her excellent service! We are sorry to hear about your loss, and hope to see you again under more favorable circumstances. Thank you for taking the time to write this review; we...

Pilot Mountain, United States
Reviewed 4 days ago NEW

Great place to stay in the historic town Ephrata. Very accommodating staff and courteous. Rooms very neat and clean. No Internet access issues. Breakfast was very good and hot for continental breakfast. No problems very good trip.

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Helpful?
Thank 1jeffreyo
Pine Bush, New York
Reviewed 5 days ago NEW

good location... great rate... updated...clean...and friendly staff...check in and check out was quick and easy....decent breakfast ...would definitely staff at this hotel again pool looked nice...24 hour coffee and tea

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Helpful?
Thank 123kellym123
Rocky Mount, North Carolina
Reviewed 6 days ago NEW

Nice surprise in small town to have a nice hotel. Friendly staff. New rooms. Nice lobby/breakfast area. No time for pool or work out area. Safe location. Eat at the local restaurants. They were a nice surprise.

Review collected in partnership with Hampton
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Thank mariasA4184VV
Reviewed 1 week ago

Located close to state highways with many dining options including Applebee's right next to the hotel. Rooms are clean and spacious with a great work area that had wired Internet. I have stayed here multiple times. The staff is always friendly and accommodating. I have never been disappointed when staying here.

Review collected in partnership with Hampton
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Thank R4398HLdanielb
Amelia Island, Florida
Reviewed 1 week ago

The location was perfect. The staff was knowledgeable and all were willing to help us navigate the area. We were offered an upgraded room at check in. It was very large, clean and comfortable. They recommended eating at The Hill which is very popular with locals. Good food and wine at very reasonable prices. Also, walking distance from the Perfect...

Review collected in partnership with Hampton
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Helpful?
Thank Peter D
Clarksville, Tennessee
Reviewed 1 week ago via mobile

I stayed here on a Monday night. Hilton Honors App enabled me to check in early and the receptionist simply handed me my key with a smile. Cookies were out at 5:30 pm like clockwork. The room was clean and comfortable. As a bonus the window in my 4th floor room gave me a tremendous view of the surrounding Pennsylvania...

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Helpful?
Thank John E
Langhorne, Pennsylvania
Reviewed 1 week ago

The rooms where clean , and the pool was nice for the kids, and they have a nice breakfast set up in the morning.. but, the staff is literally the worse. When I arrived Saturday to check in, I told the front desk - I am here to check in, I have 3 rooms reserved for today, the girl at...

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Helpful?
Thank Megan415
Jen K, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Hi Megan415, Can you please contact me to discuss this review at your earliest convenience? I would appreciate it so I can investigate this further on our end. Phone 717-733-0661 or Jennifer.katke@Hilton.com Thank you!

Corpus Christi, Texas
Reviewed 4 weeks ago

I always enjoy my stay here...makes the third time I have stayed and will continue to book a room here. I know I will get friendly service, quality breakfast, and clean rooms. There is an Applebee's in walking distance and a cute little area to walk around.

Review collected in partnership with Hampton
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Helpful?
Thank Allison L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 

Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Address: 380 E Main St, Ephrata, PA 17522-2535
Region: United States > Pennsylvania > Lancaster County > Ephrata
Price Range: $159 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
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Also Known As:
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn And Suites Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and other travellers.
4 questions
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Gurnee, Illinois
8 months ago
Johnstown, Pennslyvania
4 months ago
Long Island, NY
over a year ago

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Questions? Get answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good hotel, customer service sucks.”
 of 5 bubbles Megan415, 13 Feb 2017 | Read review
“There are several public computers in the breakfast area, but I doubt there is a separate business center.”
 of 5 bubbles PastaFaN350, 29 Oct 2016 | Read review
“don't go to the local Applebbees's=worst ever”
 of 5 bubbles marilynf918, 4 Oct 2016 | Read review
“We were next to the elevator shaft and it was still silent. No noises from anywhere and the hotel was full.”
 of 5 bubbles LTraveler690, 24 Jul 2016 | Read review
“Ask to view the city. You'll also be looking over an Applebees.”
 of 5 bubbles DorothyD240, 16 Jun 2016 | Read review
5 of 5