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Hampton Inn & Suites Ephrata - Mountain Springs

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Hampton Inn & Suites Ephrata - Mountain Springs
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655 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Ephrata - Mountain Springs
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Showing 649: English reviews
Pompton Lakes, United States
Reviewed 3 July 2016

We keep going back to this hotel because it truly feels like our home away from home. The staff goes out of their way to be friendly, helpful and efficient. We just left and are ready to go back to totally relax and enjoy.

Review collected in partnership with Hampton
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Helpful?
Thank Joy V
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

When are you coming back? :) We love when Guests become family, and we have enjoyed watching the kids in the family grow up before our own eyes over the last ten years. Thank you for continuing to be our loyal Guests, and we can't wait to see you again!

Vineland, New Jersey
Reviewed 3 July 2016

Had a great time. The hotel was great. we were changed to this hotel because of overbooking in Mt. Joy. It was a great alternative, but far from our planned activity. Everyone was nice and friendly. They made it a pleasant stay.

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Thank Susan L
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We are so pleased you got to stay with us since our sister hotel was overbooked. Thank you for the lovely review; we are happy we were able to provide you with a pleasant stay, and look forward to seeing you again at either Mount Joy or back in Ephrata the next time you come to town.

Philadelphia, Pennsylvania
Reviewed 26 June 2016

This hotel was convenient, clean and comfortable. Complimentary breakfast was tasty. Staff was polite and helpful. The only issue I had was the shower water pressure was low. I would stay here again. Convenient to Lancaster attractions but yet secluded enough for rfor or to get work done.

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Thank denisek815
Odenton, Maryland
Reviewed 23 June 2016

Great staff and clean hotel. Had a room that overlooked the town and valley which at sunset and after-dark was really beautiful. Ephrata is a very quiet town and even though there's not a lot to do, it's a short drive from area attractions and markets.

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Thank SunsetCreek
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We are so happy you found us! The view from our hotel is so popular, the local TV Channel WGAL put their weather cam on our roof. We love our quaint town of Ephrata and are glad you enjoyed it while still being just a short drive from the area's many attractions and farmlands.

Fresno, California
Reviewed 20 June 2016

I stated there overnight with daughter and son in law. We all loved it. Relaxing, beautifully decorated Inn, staff was very helpful and friendly, breakfast was yummy and they make you feel at home. Chocolate chip cookies and coffee was a nice touch....

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Thank debdee2016
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Thanks for calling us Beautiful. If we had cheeks they'd be blushing! :) We appreciate your lovely review and hope to see you again - the coffee and cookies are always warm and fresh!

Winston Salem, North Carolina
Reviewed 19 June 2016

The hotel location was a focal point in a very picture perfect small town nestled in the Amish farmland. The hotel was centrally located for day trips to Hershey Park, Strasberg railroad museum, The Turkey Hill Experience and mile after mile of Amish farms and activities.

Review collected in partnership with Hampton
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Thank Brenda E
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Wow we want you to write our next ad! :) Thank you for the great review, which will help future guests know what great attractions there are within just a short drive. We hope you enjoyed your adventures - and would love to know what flavor ice cream you created at Turkey Hill! See you on your next visit to...

Gurnee, Illinois
Reviewed 16 June 2016

Veronica was exceptional in booking and her compassion for me. My trip was for a memorial service. I could not complete the 14 hour drive and needed to cancel the first of my 3 night reservation in Ephrata. Veronica did so without charge and made several calls to other Hamptons to find a room on my route. When I arrived...

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1Thank DorothyD240
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We are so pleased that Veronica showed you compassion on your visit; we always care about our Guests first and are happy to hear she exemplified that through her excellent service! We are sorry to hear about your loss, and hope to see you again under more favorable circumstances. Thank you for taking the time to write this review; we...

Woodbine, United States
Reviewed 16 June 2016

This hotel was very clean and the staff were very friendly. Plenty of good restaurants in this area within walking distance. Near, approximately 20 minutes, from the Middle Creek Wildlife Management area which was worth visiting. Close to Lancaster with lots to do and see.

Review collected in partnership with Hampton
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Helpful?
Thank Rebecca R
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We are so pleased that you have us a 5-bubble review for your first stay, and hope it won't be your last, with so much to do in the area! Many Guests are not aware of the beauty of Middle Creek; thanks for mentioning it. Hope to see you again on yoru next visit to Lanacster PA Dutch Country!

Elmer, New Jersey
Reviewed 15 June 2016

Been staying at Hampton for years but this one by far our favorite! The staff was so nice and helpful! The setting on the hill was beautiful. It was so convenient to Lancaster attractions, 20 minute drive to Dutch Wonderland! Nothing like been able to walk across the street to the Hill restaurant and bar, food was excellent! Applebee's right...

Review collected in partnership with Hampton
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Helpful?
Thank Karen S
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

To be called someone's favorite Hampton is such a huge compliment- thank you! We appreciate the kind words about our staff and hotel. Our location on Main Street in charming downtown Ephrata is appreciated by our Guests, and we are thrilled you found us. We hope you tried the sweet potato waffle fries at the Hill, they are amazing. So...

Richmond, Virginia
Reviewed 14 June 2016

I must say that the Hotel was very clean, and the staff was very friendly and eager to accommodate the Guests. Everyday there were free yummy Cookies in the Lobby. We stayed at this Hotel during Memorial weekend (May 2016), and we were given room 416, which is an Accessible Room Type. We did not need an Accessible Room Type,...

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Thank DeoniaNeveu

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 

Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Address: 380 E Main St, Ephrata, PA 17522-2535
Region: United States > Pennsylvania > Lancaster County > Ephrata
Price Range: $174 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
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Also Known As:
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn And Suites Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and other travellers.
4 questions
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Gurnee, Illinois
9 months ago
Johnstown, Pennslyvania
5 months ago
Long Island, NY
over a year ago

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Questions? Get answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good hotel, customer service sucks.”
 of 5 bubbles Megan415, 13 Feb 2017 | Read review
“There are several public computers in the breakfast area, but I doubt there is a separate business center.”
 of 5 bubbles PastaFaN350, 29 Oct 2016 | Read review
“don't go to the local Applebbees's=worst ever”
 of 5 bubbles marilynf918, 4 Oct 2016 | Read review
“We were next to the elevator shaft and it was still silent. No noises from anywhere and the hotel was full.”
 of 5 bubbles LTraveler690, 24 Jul 2016 | Read review
“Ask to view the city. You'll also be looking over an Applebees.”
 of 5 bubbles DorothyD240, 16 Jun 2016 | Read review
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