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TownePlace Suites Erie

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#9 of 38 Hotels in Erie
Certificate of Excellence
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572 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Hong Kong, China
Reviewed 1 week ago NEW

Attending a family function in the are and the host family picked the hotel. Initially it was a bit hard to find, as most buildings look the same in dark. and it was located at the back of the area. Check in was smooth, and front desk staff are basically polite. Free drinks available in the reception area. More choice...

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Helpful?
Thank CLau888
Lauderdale by the Sea, Florida
Reviewed 1 week ago NEW

They are the best at Mariott townplace suites by mall. The staff can't be beat. Everyone is great there. They go out of there way for you. Call you by name.had a heat issue the did everything toake it right

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Thank lsflightboy
Rachel C, General Manager at TownePlace Suites Erie, responded to this review

Thank you for sharing your experience at the TownePlace Suites Erie. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Vernon, Connecticut
Reviewed 1 week ago NEWvia mobile

Spend the extra dollars and stay at the Fairfield Inn or Hilton right next door. Very cheap accommodations. Was clean but a strange odor in the rooms which might be because it's pet friendly. Good location for shopping and restaurants.

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Helpful?
Thank Sheary M
Rachel C, General Manager at TownePlace Suites Erie, responded to this review

Thank you for your feedback. I apologize you had a negative experience at our hotel and I want to assure you that these issues are being addressed! Guest satisfaction is our main priority and we are always looking for ways to improve as well as making sure any issues get resolved. We hope with our continued effort to improve every...

Smethport, Pennsylvania
Reviewed 1 week ago

Upon arrival I found a Manager that I have known from the past. She is the BEST. Very hard worker, does her best to please everyone and cares about the hotel she is managing. Nicest personality! I found the rest of the staff I saw during my stay was following in her footsteps. Very friendly and helpful.

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Helpful?
Thank 950francess
Rachel C, General Manager at TownePlace Suites Erie, responded to this review

Thank you for sharing your experience at the TownePlace Suites Erie. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

Boston, Massachusetts
Reviewed 2 weeks ago via mobile

I've stayed at several hotels in the area, including the Courtyard and Fairfield Marriotts, and this one is a bargain for the price. Very clean, comfortable and quiet room, with a great mattress. It had a nice little kitchen, although I didn't use it. The free breakfast is fairly simple, but certainly adequate. I would give it 5 stars except...

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Helpful?
Thank Bob T
Rachel C, General Manager at TownePlace Suites Erie, responded to this review

Thank you for sharing your experience at the TownePlace Suites Erie. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

PA
Reviewed 3 weeks ago

This was one of the friendliest places we've stayed in quite a while. Everyone that we encountered was quick with a pleasant greeting! I used on-line check-in and was able to check in to the room at 10:15. The room was extremely clean, and the bedding was very comfortable. The front desk staff was extremely friendly and helpful! If you're...

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Helpful?
Thank padisneygirl
Rachel C, General Manager at TownePlace Suites Erie, responded to this review

Thank you for sharing your experience at the TownePlace Suites Erie. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

New Cumberland, Pennsylvania
Reviewed 4 weeks ago

The room was clean and bright. Very comfortable. Only problem was keeping the room at a constant temperature while sleeping. It would get hot then cold even though it was set to keep a constant temperature. Didn't get much sleep.

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Helpful?
Thank rabright
Tharaldson, Guest Relations Manager at TownePlace Suites Erie, responded to this review

We are happy to hear that you enjoyed your stay with us. We appreciate you sharing your feedback with us regarding the temperature challenge you experienced and have shared this with our chief engineer to make sure we get this corrected. Have a Great Day! Amy Trostle

Monaca, Pennsylvania
Reviewed 5 weeks ago

I booked this hotel to take my elderly parents to Presque Isle for boating, sightseeing, etc. I booked the larger room which had 2 separate bedrooms, kitchenette and a separate living room space. There was also a full table and chairs. This property allows dogs in certain rooms. We were able to bring their rescue dog which was nice since...

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Helpful?
Thank BERNADETTE R
Tharaldson, Guest Relations Manager at TownePlace Suites Erie, responded to this review

Thank you for your review. We are happy to hear that you and your parents enjoyed your stay with us and had plenty of room to stretch out. We love having our furry friends come to stay with us and are glad he was able to join you. We hope to see you again when you are in the area....

New Hudson, Michigan
Reviewed 31 October 2016

We really love the room - probably only travel this way from now on. The continental breakfast was not very good - no variety. That is the only thing that I was unhappy with. All of the employees that I interacted with were super nice and helpful.

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Thank W1246YKdonnap
Rachel C, General Manager at TownePlace Suites Erie, responded to this review

Thank you for sharing your experience at the TownePlace Suites Erie. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Reviewed 29 October 2016 via mobile

Stay here often but forgot the in-room TV does not always get the Fox Network. It had an extra EWTN channel instead. Could not watch the World Series in the room. At least the TV in the breakfast room worked on Fox. Watched the game with other deprived guests. Otherwise it is a very nice Marriott Property; one of the...

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Helpful?
Thank Michael H
Rachel C, General Manager at TownePlace Suites Erie, responded to this review

Thank you for sharing your experience at the TownePlace Suites Erie. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites by Marriott® Erie, PA, adjacent to the newly remodeled 170+ store Millcreek Mall Complex, is just the destination whether you need to stay one or one hundred nights! With our great long term stay rates you'll get more than you expected while paying less than you thought! The hotel is convenient to Hamot and St. Vincent Hospitals, Gannon and Mercyhurst Colleges and Edinboro and Penn State Behrend University. ... more   less 

Additional Information about TownePlace Suites Erie

Address: 2090 Interchange Rd, Erie, PA 16565-5108
Region: United States > Pennsylvania > Erie
Price Range: $146 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Erie 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Erie Towneplace Hotel Erie
Erie Towneplace Suites
Hotel Style:
#8 Business Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Erie staff and other travellers.
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Questions? Get answers from TownePlace Suites Erie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Found the room very clean and everything in good working order.”
 of 5 bubbles 950francess, 29 Nov 2016 | Read review
“I was on the 3dr floor facing back of hotel. This room was very quiet.”
 of 5 bubbles BERNADETTER277, 1 Nov 2016 | Read review
“The room was nice. The bed wasnt a normal Marriott bed, it wasn't that comfortable. ”
 of 5 bubbles , 17 Oct 2016 | Read review
“Corner suite is perfect no noise at all. Most silent sleep in hotel I can remember. ”
 of 5 bubbles travellover72, 11 Oct 2016 | Read review
“I could not ask for a better room. It was very roomy and had everything you could ask for including a small kitchen. The maid that took care of my room insured that it was clean and that everything was in order. ”
 of 5 bubbles john_s_vail, 4 Oct 2016 | Read review
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