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Fairfield Inn Erie Millcreek Mall

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Fairfield Inn Erie Millcreek Mall
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229 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Erie Millcreek Mall
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Showing 229: English reviews
New York City, New York
2 reviews
Reviewed 9 August 2016

It's true, this is a bare bones stay. It was mostly clean, and the bedding was fluffy nice. We found out too late that the refrigerator in our room froze our food and drinks, so we had to throw our food out. We thought it was a nice bonus that the indoor pool was open until midnight until we went... More 

Helpful?
Thank Patti Y
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Patti, Thank you for taking the time to review your recent stay with us! We value your feedback and are sorry to hear that we let you down! We have many exciting projects planned for the coming months and we are certain that our guests will love them! One of our great new projects is to enhance our breakfast options... More 

Pittsburgh
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 July 2016 via mobile

This a basic level Marriott hotel. It is very clean, decent location but no frills. Breakfast was very basic but not terrible. Room is comfortable enough but beds are very soft . Swimming pool area looks good and there seems to be plenty of parking.

Helpful?
Thank SeashellSue
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your stay at the Fairfield Inn Erie! We appreciate your feedback and are glad you enjoyed your stay. Please stay tuned as we have many exciting projects planned in the coming months! More 

West Palm Beach, Florida
Level Contributor
187 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 July 2016

Conveniently located to family in the area. Comfortable beds and clean room. Busy with Bikers in the area which made for some noise. Not easy to get in the main door with a luggage court without an automatic door. Breakfast was great as well as the snacks in the evening. Staff was also friendly.

Helpful?
Thank Steven W
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you so much for taking the time to review your stay at the Fairfield Inn Erie! We are so glad you enjoyed your time with us and hope to see you again soon! More 

Alma, Arkansas
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 July 2016 via mobile

Little difficult to find as the outside lights were not working. Beds were miserably soft (but I'm old and like a harder mattress these days). The pool was cold and hard to enjoy when the kids had looked forward to it. Air conditioner didn't work well but was not miserable. Breakfast was nice.

Helpful?
Thank CindyTime
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you kindly for taking the time to review your recent stay at the Fairfield Inn Erie! We appreciate you letting us know about the pool temperature and air conditioner and will look into those right away. We have many exciting projects planned in the coming months and we hope to see you again soon! More 

CLEVELAND
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 July 2016

I will not be booking reservations through Hotel.com again. This was the 2nd time I used them and it is always a different price when you get to the hotel. Plus the hotel added a $20.00 a day charge for phone calls, damages, etc at the start of your stay. It takes 7-10 days to get it back. The water... More 

Helpful?
Thank MARY T
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your recent visit with us in Erie. We strive daily to ensure that every guest has a great guest experience. We apologize that we fell short during your visit. We do appreciate your patronage and value you as a guest. Your feedback is important to us so that we may learn and grow from our opportunities. We... More 

Trenton, Georgia
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 July 2016

Got checked in and paid cash. Had to give a card for "incidentals" and it took over a week to get that put back on our debit card. When you are traveling, you kind of need your funds to be available. I dont understand why they can IMMEDIATELY take ur money, but cant IMMEDIATELY put it back when they see... More 

Helpful?
Thank sthrnpeaches
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your recent stay at the Fairfield Inn Erie! We are glad that you had such a great night's sleep! I do apologize for the inconvenience of requiring a credit card when paying cash. If you would like greater information on this procedure and the resulting hold you mention, I would be happy... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2016

9 families that were staying with us had to wait until almost 5pm to check into our rooms that were supposed to be available at 3pm. Then I checked my online banking to find out that they charged me three times for a one night stay. I called the hotel 4 times and my bank twice to get a refund.... More 

Helpful?
1 Thank Teresa H
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

We strive daily to ensure that every guest has a great experience. I apologize that your experience was less than favorable. We appreciate any and all feedback so that we may learn and grow from our missed opportunities. I apologize for any rude or unbecoming behavior of our team and can assure you that there will be no future occurrences... More 

Travellers are raving about these Erie hotels

Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 June 2016 via mobile

I checked in and stayed in room 414 and the bed was infested with bugs all over. They were literally crawling around as soon as I pulled the sheets back. I was switched to another room that was cleaner with no bugs but I definitely won't be back again until they remodel or bomb the place.

Helpful?
Thank M.Wayne A
Monaca, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

This was the second time staying at this location since my daughter was going to be attending a local college. We liked the location, beds were comfy, it was clean. Breakfast was ok. The staff was nice, however we noticed a strange charge on our bill and oddly enough no one will rectify this suspicious charge. Bad customer service and... More 

Helpful?
1 Thank nport73
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you so much for taking the time to review your recent stay with us at the Fairfield Inn Erie! I am delighted to hear that you enjoyed your stay but very disappointed to hear that you have had such a hard time getting through to anyone regarding your statement. I truly apologize for this and would be happy to... More 

Maine
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 June 2016 via mobile

I am a platinum elite Marriott reward customer. We were stopping overnight, and this was close to Presque Isle State Park. It is a bit irksome when I am not greeted as a Platinum guest. So not up to the usual for a Marriott property, albeit a lower end property. Anyway the location was terrific with restaurants a shopping close... More 

Helpful?
Thank TravelForDummies
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

We appreciate your feedback as a Platinum Elite member. I apologize on behalf of my team for not recognizing you as a member. At Platinum status, you clearly stay in hotels quite a bit. We strive daily to ensure that every guest has a great experience. I have shared your feedback with our team and am assured that we will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Erie Millcreek Mall

Address: 2082 Interchange Road, Erie, PA 16506 (Formerly Fairfield Inn Erie)
Region: United States > Pennsylvania > Erie
Price Range: $138 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Erie Millcreek Mall 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Fairfield Inn Erie Hotel Erie
Fairfield Erie
Erie Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Erie Millcreek Mall staff and other travellers.
1 question
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6 months ago

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Questions? Get answers from Fairfield Inn Erie Millcreek Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor near back”
 of 5 bubbles D7218KUkellyk, 30 Nov 2016 | Read review
“ice machines are only located on 1st and 3rd floor.”
 of 5 bubbles Germain1000, 5 Sep 2016 | Read review
“Rooms are great; breakfast is awful”
 of 5 bubbles valeriec17, 20 Aug 2016 | Read review
“If you do not like stairs or elevators for your pets, request a first floor room.”
 of 5 bubbles JLH1952, 18 May 2016 | Read review
“Upper floors are quieter.”
 of 5 bubbles 251scottw, 4 May 2016 | Read review
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