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    The Avalon Hotel and Conference Center

    16 W 10th St, Erie, PA 16501-1402
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    2017-10-29 2017-10-30
    US$75
    US$73
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    Traveller (120)
    Room & Suite (45)
    Dining (4)
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    Overview
    • Excellent15%
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    • Terrible39%
    3 weeks ago
    “The good, the bad, and the odd, Par 3 (the final chapter?)”
    23 Jul 2017
    “Fair Hotel”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Pool
    Restaurant
    2.5 Star Hotel
    All hotel details
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Reviews (420)
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    151 - 155 of 420 reviews

    Reviewed 11 November 2014 via mobile

    First... Erie is having a rough time. That said, I think this in town "old style" hotel is working hard to try to due it right. The front desk was pleasant, professional, and helpful ( I don't remember her name, but she said she was...More

    5  Thank TravelingDrZ
    Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 12 November 2014

    Thank you very much for your thoughtful comments. Our Front Desk Manager has been with us for 18 years and I am glad to hear that they were friendly during your stay. Erie is a growing city that is trying to attract tourism and we...More

    Reviewed 26 October 2014

    We were very surprised to find the condition of your elevator floor-chipped, wore and disgusting. Upon arriving to our room on the 7th floor, let me review the appalling conditions: 1. Blood stain on the top of the comforter. 2. Stopper in the bathroom sink...More

    4  Thank Margaret G
    Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 29 October 2014

    Thank you for taking the time to express your concerns. I apologize for the uncleanliness of your guest room due to not meeting our quality standards. Our ice machine was unfortunately our of order and I hope that the front desk was able to assist...More

    Reviewed 21 October 2014

    The hotel room was TERRIBLE!! Most disgusting room that I ever stayed in. And believe me if it was not so late in the night and if there were other rooms available in the area we would have left. Especially with it being over $125.00...More

    3  Thank Mary M
    Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 23 October 2014

    Thank you for expressing your concerns Mary and we apologize for your displeasure. We have not completed a full remodel and only have a portion of the guest rooms complete. However, it us unacceptable that the room was not clean. I will be certain to...More

    Reviewed 19 October 2014

    The Avalon promoted and offered a booking to families promising a safe family friendly environment with superb service. Not only was this false advertising, the customer service was appalling and the clientele of the hotel were far from family friendly. Renovated rooms as shown in...More

    5  Thank Alex13k
    Reviewed 14 October 2014

    Although our room was clean and the bed was comfortable, we were very disappointed in our two night stay in a 7th floor room at the Avalon for the following reasons: - The walls, windows and doors were almost porous to sound: Around 1 am...More

    2  Thank Tracy M
    Response from Erica R, Director of Sales at The Avalon Hotel and Conference CenterResponded 16 October 2014

    Thank your for your feedback Tracy! We do have security on hand to limit the noise, being centrally located in downtown it is heard to deter the outside noise. You stayed in one of our renovated guest rooms and I apologize for your dissatisfaction. I...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Breakfast included
    • Business Centre with Internet Access
    • Multilingual Staff
    Details
    • Price range
    • US$78 - US$125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 187
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Cancelon, Travelocity, Orbitz, Hotwire, Cheap Tickets and getaroom.com so you can book your The Avalon Hotel and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Erie
    • Also Known As
    • The Avalon Hotel Erie ,
    • Avalon Hotel Erie
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    Traveller (120)
    Room & Suite (45)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (77)
    Business Centre & Event Rooms (23)
    Bathroom (8)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    BrandonMarkowitz
    13 January 2015|
    AnswerShow all 5 answers
    Response from Erica R | Property representative |
    Our hotel was built in the 1950's
    0
    Votes
    Tiffany J
    17 August 2014|
    AnswerShow all 2 answers
    Response from Erica R | Property representative |
    Hello Tiffany, Erica works hand in hand with the General Manager, All responses are processed through both the General Manager and Erica upon discussion of each individual review
    0
    Votes
    Room Tips
    "Call ahead to reserve room/rooms, being in the city there is no highway noise."
    Read review
    "Book somewhere else!"
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    "I call hotel directly."
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    "Pay the additional small amount for the superior room"
    Read review
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