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Fairfield Inn Philadelphia Great Valley/Exton

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Fairfield Inn Philadelphia Great Valley\/Exton
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Philadelphia Great Valley/Exton
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Showing 259: English reviews
South Dartmouth
Reviewed 7 February 2013

I have stayed in three hotels in the in Exton/Malvern, PA area. The two others are much closer to my office than this location, but I continue to come back to this hotel for the staff. Everyone I have spoken with has been incredibly friendly and welcoming. For an industry that should pride itself on customer service, it is rare...

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Helpful?
2Thank Bradford C
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for taking the time out of your busy schedule to leave you comments about our Property. We appreciate the fact that you are willing to drive longer to stay with us! Our staff loves to ensure that our Guests goals are being accomplished while they stay with us. Thank you again for your kind words.

Belmar, New Jersey
Reviewed 3 January 2013

The staff was very helpful and they went out of their way to help me when I needed it. I had to speak with the manager and staff a couple times because of an error that i actually made with my reservation. They could not have been more helpful!

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Helpful?
1Thank Marcy T
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

We are glad that the Reservation issue was resolved to your satisfaction. One of the things that our Staff are trained is to remember it is "the little things" that count. Be sure to visit us again if your in the area!

Miami, Florida, United States
Reviewed 31 December 2012

This hotel was perfect for a brief stop. The full breakfast (eggs, cereal, fruit, muffins, waffles, an more) was good, and a real value added for a family of four. Room was clean and comfortable. However, it was the staff, especially Erika, who made the difference. She made us feell as if we were visiting family instead of staying at...

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Helpful?
2Thank AnalixSantiago
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for taking the time out of your schedule to leave a comment. We are glad that we were able to meet your expectations, and Erika is one of our "Stars" that always gives a 110%. If your in the area again, you of course will be welcome in our "home," again!

Brooklyn, New York
Reviewed 23 December 2012

I had to get a last minute room here. Erika who is a part of there staff was incredibly accommodating. It was fast and easy and she explained where everything was located . Rooms were clean and everyone was very friendly . The breakfast was excellent as well. I will be staying here again.

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Helpful?
3Thank Jennifer d
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

I am glad we were able to accomdate all your needs during your recent stay. Erika is one of our "Rock Stars," who really loves what she does, and ensures that all Guests needs are met as much as possible. Have a safe and happy Holiday!

Pittsburgh, Pennsylvania
Reviewed 19 December 2012

I've stayed at this property about 6 times in the last 2 years and have always had a good experience. The rooms are comfortable and clean, the hotel is a short distance from all types of restaurants and stores....everything is within reach. Unique to this place, however is the staff and how friendly and helpful everyone is. Elaine has a...

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Helpful?
1Thank Tom K
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Elaine is a rising Star along with the many other Staff Members. Her consistency day after day is a plus, and many of our Guests recognize this week after week. Thank you for staying with us!

Reading, Massachusetts
Reviewed 18 December 2012

As a long term guest (6 months) this facility provided all the comforts of home. And the staff (Dave, Billie and especially Gabby, Elaine and Susha) was very considerate and professional and always quick to attend to any matters that came up. In particular, Elaine, Susha and Gabby always made sure to notify me if I had received any mail...

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Helpful?
1Thank Robert I
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

It's all about YOU, our Guest. Our view is your not staying at our "hotel," but our Home, and should be treated as such. Attention to detail & personal requests, day after day, is what makes the difference. We strive to be consistent on giving personalized service. This makes us a "cut above the rest."

Minneapolis, Minnesota
Reviewed 5 December 2012

I've been staying at the Fairfield Inn, Exton for over 10 months now (Weekdays - Mon to Thurs). The staff at this hotel go out of their way to make guests feel comfortable and at home. Marcel, Gabi, Elaine, Susha, Billie and David in particular have been so helpful and amazing!

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Helpful?
2Thank Devi P
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

We appreciate your continued loyalty, and will miss you! Be sure to stop by and visit us when your in the Exton area. Our staff continues to grow as a team, and I cannot express my gratitude enough for their attention to detail and committment to Guest Service. This is rare to have this many staff members on board, on...

Exton, Pennsylvania
Reviewed 4 December 2012

Overall a very modest no frills place to stay. The staff (Gabby, Elaine, Sushi, Izzy, Chantelle) is always inviting and accommodating to help with anything that is needed to make the stay more pleasant. The hotel itself is in need of renovations to bring it in line with other Marriott properties.

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Helpful?
3Thank Chuck M
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for taking the time to write a review. I am very fortunate to have a dedicated Staff, that really love what they do! They so the "extra" things, not because they are required to, but because they want to. Renovation Plans are in the works for 2013!

Toronto, Canada
Reviewed 2 December 2012

I stayed here for 10 days while training at a local business. Being away from home for so long I was concerned I would feel homesick from living in a hotel for over a week. The staff was great, Elaine was always waving and smiling when I came through after work. She was apologetic with the room key problems they...

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Helpful?
1Thank Hailey S
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for choosing the Fairfield Inn of Exton for your lodging needs. Being away from home for any extended period of time can be frustrating at times, and our staff, like Elaine, are in tune with this. We try to put ourselves in your shoes. I will pass your comments on to Elaine and the rest of the staff....

Danville, Pennsylvania
Reviewed 1 December 2012

I chose to stay at this facility while conducting business in the area (approximately four months). There were many options, but the overall benefit of service, cost, and location made this choice simple. The staff was always extremely pleasant and helpful - shout out to Elaine and Susha!

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Helpful?
Thank Tim G
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

We are glad to have met your needs during your recent stay with us. Like life, its the "little things" that count, and we were happy that you were able to take advantage of breakfast even before the "offical" start time. Our staff wishes you and your family a Happy and Safe Holiday!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located 30 miles west of Philadelphia, Chester CountyGPS/Online Mapping: Use 1 East Uwchlan Avenue, Exton-PA 19341Free New Hot Breakfast104 RoomsMeeting RoomsHeated Indoor PoolRoom Types: Doubles, Kings, King Sofa's and Jacuzzi KingsExercise RoomFree WiFI45 Minutes from Center City Philadelphia30 Minutes from Lancaster20 Minutes from King of Prussia Mall15 Minutes from United Sports Training Center-Downingtown15 Minutes from West Chester ... more   less 

Additional Information about Fairfield Inn Philadelphia Great Valley/Exton

Address: 5 N Pottstown Pike, Exton, PA 19341-1226 (Formerly Fairfield Inn Philadelphia Exton)
Region: United States > Pennsylvania > Exton
Price Range: $129 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Philadelphia Great Valley/Exton 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Fairfield Inn Philadelphia Exton Hotel Exton
Fairfield Inn Exton
Fairfield Exton
Exton Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Philadelphia Great Valley/Exton staff and other travellers.
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Questions? Get answers from Fairfield Inn Philadelphia Great Valley/Exton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway side.”
 of 5 bubbles FF13, 29 Oct 2016 | Read review
“The first floor is under construction. Stay clear of the second floor to avoid noise from the first floor.”
 of 5 bubbles HonestJD, 16 Oct 2016 | Read review
“If you have a pet, you'll stay on the 1st or 2nd floor. If you don't like to be near pets, ask for a higher floor.”
 of 5 bubbles beelacat, 1 Aug 2015 | Read review
“non smoking”
 of 5 bubbles Aggies23, 14 May 2015 | Read review
“Stay somewhere else”
 of 5 bubbles PATravler2015, 6 May 2015 | Read review
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