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Holiday Inn Express Exton - Lionville

326 reviews
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Traveller (10)
Room & Suite (15)
Dining (6)
Overview
  • Excellent58%
  • Very good23%
  • Average12%
  • Poor6%
  • Terrible1%
Travellers talk about
“pour house”(10 reviews)
“front desk”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Exton - Lionville
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (326)Write a Review
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Traveller rating
178
76
38
22
6
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178
76
38
22
6
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All reviewspour housefront deskexcellent locationmall across the streetwithin walking distancebusiness tripclean roomsgreat place to staysoccer tournamentvalue for the moneyhome away from homerestaurants and shoppingdefinitely stay here againstaff was friendlybreakfast areanice breakfastwest chester
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1 - 5 of 320 reviews
Reviewed 16 October 2017

Executed a contract for 2 nights for large sports group, 20 rooms. We arrived on Saturday around 3 pm and we were told our rooms were not ready. After our game we came back to check in prior to dinner, and we were told to...More

Thank Underwoodjr2
Response from IHGService, Guest Relations Manager at Holiday Inn Express Exton - LionvilleResponded 2 November 2017

Dear Underwoodjr2, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced. I...More

Hotel's Favourite
Reviewed 9 February 2017

Clean, always helpful and cheerful staff, sumptuous and well prepared breakfast included in rate, free wi-fi & internet lightning fast, within walking distance of shops and services. Parking near building.More

Review collected in partnership with this hotel
Thank chrishZ632GA
Response from Front D, Front Office Manager at Holiday Inn Express Exton - LionvilleResponded 15 February 2017

Thank you so much for all your kind words! I'm glad you were able to taken advantage of all the amenities our convenient location has to offer. If you find yourself in the area again, please don't hesitate to reach out and we'll get everything...More

Reviewed 6 October 2017 via mobile

Fairly clean hotel but there was no hot water in the shower. The front desk didn’t answer the 4 times I called down to let them know. I got through to the manager’s number, but no one came up to check on it. I called...More

Thank Danielle S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Exton - LionvilleResponded 21 October 2017

Dear Danielle S, Thank you for your recent stay with us and reviewing our property. I am very sorry for the inconvenience you had due to no hot water in the shower. I am also sorry that the level of service you received fell below...More

Reviewed 16 September 2017 via mobile

Very clean and had everything that was promised. The reception desk associate was clearly overwhelmed, but she handled it like a pro and was very warm and kind despite it all. She did a great job. Promote her!

Thank Mike O
Reviewed 14 September 2017

A few weeks ago one of your staff was excellent.She was Sammy from the front desk.She was patient with the kids, and parents who did not want to leave the pool, some of whom were rude.Handled it well!

1  Thank singerstar2
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Traveller (10)
Room & Suite (15)
Dining (6)
Pool & Beach (2)
Hotel & Grounds (20)
Bathroom (5)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$93 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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