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Holiday Inn Harrisburg/Hershey

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298 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Harrisburg/Hershey
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Showing 296: English reviews
Sellersville, Pennsylvania
Reviewed 25 October 2013

Hotel was recently remodeled. Room was excellent and roomy. All staff were very friendly and helpful. They more than exceeded my expectations. Exterior was well kept and once in the lobby you were greated by friendly staff.

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Helpful?
Thank Robert T H
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Robert T H- It's wonderful to hear that you appreciated both the remodeling of the hotel along with receiving such excellent service during your stay. It is always our goal to far exceed the expectations of every guest including the very first impressions of the hotel, and we are very happy that we were able to do this with...

Harrisburg, Pennsylvania
Reviewed 23 October 2013

From beginning planning stages with Jennifer, who quickly and easily answered our questions, to the conference details with Lauren who was extremely accommodating, we were pleased with every step of the pre-conference. The hotel price was competitive and the ideas that both of these women shared (such as offering a hospitality room, and 2 buffet lines), gave our event the...

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Helpful?
Thank Ski_Lutricia
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Ski_Lutricia We are always happy to hear when our hotel both meets and exceeds the expectations for every guest. It's wonderful to hear that your conference was more than satisfactory at the hotel and that all your needs, along with the needs of your group, were all cared for. It's also great to hear how the new design of...

Abington, Pennsylvania
Reviewed 7 October 2013

The staff (especially Melissa Hoke) was extremely helpful in everything during our stay. Our stay was booked as a block for a youth hockey team. Our rooms were all clean and ready to go when we arrived. Every staff member we ran into smiled and said good morning/evening. We also used a conference room and had a buffet set up....

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Helpful?
1Thank 04kmb04
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear 04kmb04- Thank you for taking the time to review our hotel. At the Holiday Inn Harrisburg/Hershey, our goal is excellence and we strive to provide this sort of service to every guest that walks through our doors. We are so happy that we were able to accomplish just that for you. Melissa is a valued member of our team...

Reviewed 6 October 2013 via mobile

When I got into my room I noticed it wasn't as "clean" as it could have been. And we had no towels. Danielle from night shift housekeeping was doing her nightly rounds and I caught her in the hall and I asked for her help. She was very happy to help along with very helpful. She made sure everything was...

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Helpful?
1Thank CryssyandSteve
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear CryssyandSteve- We are so happy that you took the time to review our hotel and we hold your comments very highly. We make sure that every guest's expectations and requests are more than met and I'm very happy that Danielle was able to assist in providing the sort of service and experience that you and every guest deserves to...

Edinburg, Virginia
Reviewed 6 October 2013

We had to find a hotel since our casino stay lasted past midnight. This hotel was both convenient and reasonable. For a last minute stay the staff was very attentive and friendless. The rooms were clean and very quiet. While we were not in need of a shuttle, there was one available for the casino. Breakfast was offered but unlike...

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Helpful?
1Thank pjwilliams69
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear pjwilliams69- Thank you very much for taking the time to review our hotel. We are very happy to hear that your stay with us was pleasant and that you received wonderful service from our staff during your visit. We do offer packages that include breakfast at our full service restaurant in the hotel and we are happy to also...

Sparrow Bush, New York
Reviewed 3 October 2013

We have stayed at this Holiday a couple of times before. We always liked the place, people and location. This past weekend we spent two nights and were surprised by the dramatic renovations. The renovations give the hotel an up to date feel and look. I do miss the wonderful gift shop that I remembered. The room was very clean,...

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Helpful?
1Thank Leila A
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Leila A- We appreciate your review regarding your stay here with us at the Holiday Inn Hershey/Harrisburg. We were happy to hear you mention our staff, and we will also make sure Caitlin and Joyce hear about your kind words regarding their service. Our goal for every guest is exceptional service and it is a pleasure to hear we...

York, PA
Reviewed 2 October 2013

What a nice property! We got here later in the evening and there was a lot of activity due to a wedding and another event. The front desk staff was very nice & accommodating - even made sure we were in a room close to friends we were traveling with. The room was very modern and everything was clean! We'd...

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1Thank ChristineinYork
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear ChristineinYork- Thank you very much for taking the time to review our hotel and for your positive comments. It is wonderful to hear that our front desk staff made sure to accommodate all your needs with not only the room itself but the location. We strive to exceed all expectations for every guest and it is always a pleasure...

Reviewed 1 October 2013

Hi i stayed there a few months ago and it was for four nights and i just wanted to tell you that you have one wonderful worker/employee her name is danielle herr she is a angel she made my stay there wonderful and i have no complaints at all about her she is a wonderful person and i have stayed...

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Helpful?
Thank twilightlover84
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Thank you very much for your review of the hotel. We are very glad that you had such a wonderful experience here at the Holiday Inn Grantville. We are also very glad that our staff member Danielle could help make your stay meet the standards of perfection we strive for all of our guests. We will share your kind words...

NJ
Reviewed 28 September 2013

This hotel was just renovated, everyone was very nice, I ate 3 meals (lunch, dinner and breakfast) in their facility, the food was quite good. The servers were very professional and efficient. Now the room, DO NOT STAY ON THE I-81 side of the hotel, you will feel like trucks are driving through the room, enough said, I will either...

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2Thank MEVNJ
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Thank you for your feedback and choosing to stay with us here at the Holiday Inn Grantville. We are very happy that you were satisfied with our service here at the hotel as we do our best to exceed expectations in all aspects. With that, we are very sorry that we fell short of that with regards to your room....

Solihull, United Kingdom
Reviewed 27 September 2013

We happened across the hotel when we needed a stop on our drive from New York to Pittsburgh. Our tiredness and low spirits were immediately lifted by the extremely friendly and helpful service at the front desk. Staff couldn't do enough for us and we were made to feel like truly valued customers. The room was spotless and the king...

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Helpful?
1Thank charlotte c
KevinW646, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Thank you very much for your review of our hotel, we greatly appreciate all your feedback and taking the time to compliment our facility and staff. We do our very best to provide the highest customer service and experience for every guest and are very happy that you were able to experience this with our Front Desk and Restaurant staff....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Newly Renovated Holiday Inn Harrisburg/Hershey Hotel, conveniently located 8 miles north of Hershey and east of Harrisburg at Exit 80 off Interstate 81. The Holiday Inn is in the heart of Central Pa Attractions. We are adjacent to Hollywood Casino and Penn National Thoroughbred Race Course and nearby points of interest like Hersheypark and the Harrisburg State Farm Show Complex. The Harrisburg International Airport and the PA Turnpike are a short drive away. We take your stay seriously, but we do know how to have fun too! The whole family can enjoy our famed indoor recreational facility! During the warmer months, our outdoor pool is always popular.We have two diverse restaurants that we are sure you will enjoy! We promise the experience will be memorable! The Great American Grille offers a casual atmosphere where you can enjoy a meal near our fireplace. We offer a variety of traditional American dishes, but we prepare them with a unique twist that we are sure you will enjoy! The Winner's Circle Saloon is home to Buffalo Bob's Famous jumbo wings and award winning chili. The saloon is more than a restaurant we are the area's original country nightspot featuring live bands. We have the perfect location for you to hold a meeting, banquet, or convention. We offer all the services and support you need to make it a success. ... more   less 

Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
Region: United States > Pennsylvania > Grantville
Price Range: $128 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Harrisburg/Hershey staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Harrisburg/Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always check out rooms on the second or third floor as they are not used as much as the first floor”
 of 5 bubbles jeffcT5222PI, 8 Feb 2017 | Read review
“King rooms were very nice and the beds were great.”
 of 5 bubbles pberrier, 30 Jan 2017 | Read review
“It is along busy I-81, rooms facing the interstate are a little more noisey”
 of 5 bubbles JoeH601, 10 Jan 2017 | Read review
“Choose rooms facing a side street.”
 of 5 bubbles lewiss271, 2 Dec 2016 | Read review
“Rooms off the highway are better for light sleepers”
 of 5 bubbles Yembaby, 7 Nov 2016 | Read review
5 of 5