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Crowne Plaza Harrisburg-Hershey

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572 Reviews from our TripAdvisor Community

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Showing 565: English reviews
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Pickering, Canada
Reviewed 3 days ago NEW

Celebrated our grand niece's wedding. Two cultures 'East Indian & American ' wedding performed in a blended ceremony by a lady Reverend Therisa Gilberti. The families of both parties came from India Canada and western States. The catering had to suit both vegetarian non vegetarian and the western cuisine. It went off very smoothly much to the satisfaction of both...

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Helpful?
Thank Kadambari666
Philadelphia
Reviewed 6 days ago NEW

The second big hotel after the Hilton in Harrisburg, the Crowne Plaza is a 15 min. walk to the state capital. It is clean, busy and with all the usual amenities. Room was clean with comfortable bed. Closet door was squeaky. No fridge, safe or microwave. Bathroom has shower but no tub. The building is getting older but did not...

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Helpful?
Thank macman2
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear macman2, Thank you for taking time to post your comments about your recent stay at our Crowne Plaza Harrisburg/Hershey. We value all feedback and use it to improve and enhance our service level. We do have some rooms equipped with bathtubs, so if you return, please request a room with a bathtub, so we are able to further enhance...

Washington DC, District of Columbia
Reviewed 3 weeks ago

After seeing reviews on TA and elsewhere, I really didn't have the highest expectations but I was pleasantly surprised! The well appointed rooms were exactly what I needed for an overnight business trip. The bar had an excellent happy hour with tasty egg roll snacks! And free coffee all day! Can't really ask for anything more.

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Helpful?
Thank KristenMatt2705
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for taking time to post your favorable comments abour your recent stay at our Crowne Plaza Harrisburg/Hershey. Our team loves that you were pleasantly suprised! We work hard to excweed our guests expectations and appreciate your feedback. Our renovations are moving full speed, and we are excited that very soon all of our guests will be...

Fairfax, Virginia
Reviewed 3 weeks ago

The rooms were small, but clean. The bathrooms had obviously been redone recently, but overall this is just another hotel showing its age. We were there for one night and glad we were there no longer. The $29 parking kind of sucked but there was nowhere else to park, in fact there was no place to park to check in.

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Helpful?
Thank majiksea
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Majidsea, Thank you for taking time to post your comments. Our team is dedicated to providing the highest level of service and use all feedback to improve and enhance our guests' stay. We are disappointed we fell short of your expectations. We are under a full renovation project as you saw from the bathrooms. By the end of June...

Wylie, Texas
Reviewed 4 weeks ago via mobile

The room I had was very small (double bed, didn't know they still made them), the carpets were nasty with big stains. Surely not a room you want go barefoot in. Add to that the mandatory valet parking for $20 a night it is way over rated in my view.

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Helpful?
Thank CodeRider
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear CodeRider, Thank you for taking time to post your valuable comments concerning your recent stay at our Crowne Plaza Harrisburg/Hershey. I apologize for the disappointments you experienced and assure you that we will do everything to insure another guest does not experience the same. We are currently under renovation and all carpets are being replaced. We are excited to...

Reviewed 19 March 2017

The staff were kind and helpful. I came 5 hours premature of my check in time and was immediately ushered to my room.....with a smile. I lost my phone and was promptly reconnected with front desk. Nothing but really good vibes for a pleasant stay in Harrisburg.

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Thank Mio S
Reviewed 12 March 2017 via mobile

Room felt like it was a new hotel. I am a Spire member with IHG hotels so I get to see a lot of them and in my opinion this is a great place to stay. First time staying at this location but would definitely stay here again.

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Helpful?
Thank Todd S
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Todd S, We appreciate you choosing our Crowne Plaza Harrisburg and for taking time to post your positive comments. Thank you for the five star review! We appreciate our Spire members and value your business. Our team is proud of the ongoing renovations and get excited to assign our guests' in the new rooms. Knowing you enjoyed the new...

Pennsylvania
Reviewed 8 March 2017

This was the fourth time I have stayed in this hotel over the past six months. They need to spend some time training their cleaning staff. The carpets in the four rooms I have stayed in all need a good steam cleaning. The bath rooms are modern looking but small. My biggest complaint is that the shower temp is a...

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Helpful?
Thank Traveleman
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Travelman, We appreciate you taking time to post your valuable comments and want you to know that we will address the challenges you faced to insure we improve our service for our valuable guests. I hope you will give us another opportunity to provide you with the normal outstanding service we provide our guests. We are currently under a...

Reviewed 4 March 2017 via mobile

I've stayed at the Crowne Plaza on many occasions, to get away for a night. We are always greeted by the friendly hotel staff, they are always very welcoming and accommodating. The rooms are modern and always clean, the beds are super comfortable with great pillows. Their room service is very fast and efficient and the food is always good....

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Helpful?
Thank MarciaFigueroa
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Marcia, Thank you for taking time to post your favorable comments and for choosing our Crowne Plaza hotel. We love to hear when we have exceeded our guests's expectations. Our team looks forward to your return! Sincerely, Toni R AGM

Philadelphia, Pennsylvania
Reviewed 1 March 2017

Third or fourth stay over the past few years. Reasonable and well priced business hotel. Clean rooms, somewhat loud HVAC, pleasant bar and good staff If the prices are close, the Hilton down the street is nicer but this will meet most business travelers needs.

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Helpful?
Thank Jimfromphilly_11
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for staying at our Crowne Plaza Harrisburg and for rating us a four star, in your review. We are currently under renovation and are looking forward to the completion of the project. Our team loves the shout out and thanks you. As per your comments, our Engineering team is checking all HVAC units to insure they...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 

Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 South Second Street, Harrisburg, PA 17101
Region: United States > Pennsylvania > Harrisburg
Price Range: $151 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Harrisburg-Hershey staff and other travellers.
2 questions
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6 months ago
Waynesboro, Pennsylvania
9 months ago

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Questions? Get answers from Crowne Plaza Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors”
Kadambari666, 22 Apr 2017 | Read review
“Fourth floor rooms were newly renovated.”
Laney90, 6 Feb 2017 | Read review
“go elsewhere unless you like mice”
F8387DFmeganb, 19 Dec 2016 | Read review
“Ask if there is construction going on anywhere near your room.”
115kenb, 25 Nov 2016 | Read review
“Don't get a room with a connecting door to another room........ the sound proofing is terrible in such rooms.”
Retsof1949, 23 Nov 2016 | Read review
5 of 5