This hotel has a good location to get to Hershey's attractions and anything else in the area. However, there wasn't much to see out the windows. But then again, you're not there to stare out hotel windows, right? The place needs serious updating. The furniture was falling apart, scratched up, and even the one lamp couldn't stand straight up anymore. Even the whirlpool had a broken handle (more like someone took a piece off of it). The room was relatively clean, but it was getting old. We ended up not using the whirlpool because it just didn't look exactly right. There was an ice vending machine, but there weren't any vending machines for snacks and soda. If you want them, you have to purchase them from the hotel itself, and that will cost you nearly $5 for a can of soda and a bottle of Gatorade. Pandemic Protocols: They had the plexiglass at the front desk. They advertised the Grab & Go breakfast Best Westerns have been doing. I picked up two bags - one for me and one for my partner. We each got a bottle of water, a small breakfast bar, and a bag of chips...?! Other BWs have given fruit or a small cereal box with a small cup of milk. But chips? That is not on BW's website at all for the Grab & Go breakfast. Best Western is a good chain. I hope they put money back into this one. I don't see how a place can start to look run down when it is near a popular attraction.…
Very surprising for the cost. Courteous staff, clean rooms, easy access from the interstate. We traveled to Nee Hampshire and will be staying again at this hotel on our way back to Kentucky. Great value!
staff very friendly. Pool was open but only 10 allowed at a time. I agree with this. However, one family monopolized the entire evening in the pool and nobody else could get in. Staff may consider an hour sign up sheet like other chains do. Rude inconsiderate people who use the pool the whole evening then crash your family's time when you finally get in should be ashamed of themselves. We had to leave because the same family of 10+ invaded our 15 min of pool time. Also, the hotel was very clean. Comfy beds and lots of shampoo and towels. Pleasant experience. They may want to have healthier options for bfast.
Will never return to this hotel. First room had damp oily stains on both mattress and sheets. Second room smelled like a ex smoking room with a vent fan that could be heard outside. Clerks attempted to make photocopies of my ID and Credit card number with security code. Unidentified Clerks would have had everything needed to commit CREDIT CARD FRAUD.
This hotel when we walked in immediately smelled a strong smell of curry. There was something cooking in the lobby by the Mgr. There was a makeshift bed in the lobby. Outdated but room was clean. This hotel may not be run by best western but still is underbest western.